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Brickell Buick & GMC
Miami, FL
2,123 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,123 reviews
August 24, 2023
Every time we take our car, the staff is very professional, the mechanics work pretty well and we drive out with great satisfaction professional, the mechanics work pretty well and we drive out with great satisfaction More
by ruedahenry
Verified CustomerEmployees Worked With
August 23, 2023
Everything was great except for one minor misunderstanding from both ends, didn’t really impact me negatively just woulda been something I could’ve had done earlier, everyone was great though misunderstanding from both ends, didn’t really impact me negatively just woulda been something I could’ve had done earlier, everyone was great though and it’s not anyones fault More
by fern3815
Employees Worked With
Stephanie Lavastida
August 23, 2023
Extremely disrespectful. Told I would get the car cleaned.. was totally dirty and even found old pieces of gum under the chair and weather mats. Terrible. Told I would get the car cleaned.. was totally dirty and even found old pieces of gum under the chair and weather mats. Terrible. More
by nerdayee
Employees Worked With
Rico Cuervo, Daniel Gomez
August 22, 2023
Great just no training on car, what lights and buttons mean , how to best use the options on the car. Love the car but lights on that I have no idea what they mean. Also, don't know how I'll be infor mean , how to best use the options on the car. Love the car but lights on that I have no idea what they mean. Also, don't know how I'll be informed about maintenance More
by MJCASTINEYRA
Employees Worked With
August 19, 2023
Muy bueno y comprometido con los clientes dispuestos a complacer los mas exigentes gustos del cliente complacer los mas exigentes gustos del cliente More
by VICTOR
Employees Worked With
August 19, 2023
They were very responsive and reliable. The car was delivered to me in perfect condition and they made the transition as easy as possible. Dayron was a perfect gentleman The car was delivered to me in perfect condition and they made the transition as easy as possible. Dayron was a perfect gentleman More
by James vanek
Employees Worked With
Dayron Cruz
August 18, 2023
Once you buy the car there is no a follow up of any kind, specially from my car dealer, I had several doubts and I did not receive an answer. I am dissapointed of the service of Brickell Motors specially from my car dealer, I had several doubts and I did not receive an answer. I am dissapointed of the service of Brickell Motors More
by taniahdzr98
August 17, 2023
Had an appointment to view a used truck at 10 am. Arrived on time and they finally found the keys an hour later. The ad for the truck said NEVER SMOKED IN!! They obviously meant cigarettes because it Arrived on time and they finally found the keys an hour later. The ad for the truck said NEVER SMOKED IN!! They obviously meant cigarettes because it smelled of marijuana and was never cleaned. The GM then added $2000 for a PDI fee that was never mentioned in the cash price or finance section of the website. I was promised 2 keys and only given one with the promise of somebody coming to my house to deliver and program a new key. It’s been 2 weeks and have heard nothing. When they detailed the truck they forgot to put back a mat for the rear seat. I called and they said they have it and I can pick it up anytime. I’m an hour from the dealership and it appears that they won’t ship it to me. Overall a horrible experience. The salesman Marcus was very good and kept apologizing and was the only reason I didn’t walk out. More
by bpickle
Employees Worked With
Marcus
August 11, 2023
. Amazing team, they are always ready to help. I have been their customer since 2019. Really satisfied. Specially Luis Arriete, Yesenia and Ónix. been their customer since 2019. Really satisfied. Specially Luis Arriete, Yesenia and Ónix. More
by loyoladamarys1312
