
Brilliance Honda of Crystal Lake
Crystal Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,439 reviews
Damien went out of his way to take care of all of our needs even though it was late in the day. All staff members were accommodating. We will recommend Brilliance to our family and friends. needs even though it was late in the day. All staff members were accommodating. We will recommend Brilliance to our family and friends. More
Quick, efficient process that was professional. Thomas was great and very helpful. This was my second purchase from Brilliance Honda. Thomas was great and very helpful. This was my second purchase from Brilliance Honda. More
I sold cars for 15 years + this is my 2nd purchase from Brilliance Honda. Professional honest with no high pressure would highly recommend. Brilliance Honda. Professional honest with no high pressure would highly recommend. More
Thanks to Damian and Jonny for a great experience on purchasing our vehicle. Truly appreciate the work they put into giving us a great purchasing experience purchasing our vehicle. Truly appreciate the work they put into giving us a great purchasing experience More
Hector Arroyo did a real good job of helping us. Especially when we changed our minds on models and colors the closer we got to the purchase date! He kept in communication and responded to our quest Especially when we changed our minds on models and colors the closer we got to the purchase date! He kept in communication and responded to our questions during the whole process. More
Matt was very helpful and knowledgeable. He made me feel comfortable. I never felt rushed or pushed into making a decision. From Matt helping me choose a vehicle to Dave in the finance depa He made me feel comfortable. I never felt rushed or pushed into making a decision. From Matt helping me choose a vehicle to Dave in the finance department. I never felt uncomfortable. Dave explained everything well to me and gave me the confidence I needed to know i made the right decision. More
I was very pleased with the purchasing experience. This was my third vehicle purchased at Brilliance Honda. Jeff Fournier was great to work with. He was friendly, knowledgeable, and helpful. This was my third vehicle purchased at Brilliance Honda. Jeff Fournier was great to work with. He was friendly, knowledgeable, and helpful. More
Exceptional customer service. Great communication and efficient sales process. Tom keefe and Warren are the best. They aim to please. Great communication and efficient sales process. Tom keefe and Warren are the best. They aim to please. More
It was refreshing to work with Damian F. Instead of pushing for a sale, he listened and respected our visit to the dealership. Damian was very knowledgeable, showing us different features an Instead of pushing for a sale, he listened and respected our visit to the dealership. Damian was very knowledgeable, showing us different features and giving us all the perks. We ended up purchasing a new vehicle because of him. We also liked our finance guy (don't remember his name...blonde hair), he was a no-nonsense guy and was very professional in answering our many questions. We left feeling good about our purchase and our interactions with the two gentlemen. Thank you, Damian F., you made a stressful purchase a piece of cake! More
I appreciated Robert taking the time to explore all my options. It was a very positive experience! options. It was a very positive experience! More