
Brilliance Honda of Crystal Lake
Crystal Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Staffs were very helpful and guide us through a good deal. We’ve purchased before as the dealership is near us so it’s the most convenient for us. deal. We’ve purchased before as the dealership is near us so it’s the most convenient for us. More
Salesman delivered on his promises. Price was fair. No unnecessarily long waits as is common in many dealerships. Price was fair. No unnecessarily long waits as is common in many dealerships. More
Salesman Thomas very helpful and accommodating. Low pressure. Answered all of our questions. Overall a good experience. Low pressure. Answered all of our questions. Overall a good experience. More
Evan Medsker was very helpful. He had several vehicles ready for me to look at. He had several vehicles ready for me to look at. More
I had an excellent experience at Brilliance with Richard W. Very knowledgeable and I feel Richard was able to get us exactly what we wanted. I feel we were given a fair price and never felt pressured by our W. Very knowledgeable and I feel Richard was able to get us exactly what we wanted. I feel we were given a fair price and never felt pressured by our salesman Rich, or when signing all papers at end of transaction. Best car buying experience I ever had. More
Eligible and professional staff. Appreciate the low pressure sales approach and a nice experience to purchasing a vehicle. Appreciate the low pressure sales approach and a nice experience to purchasing a vehicle. More
Excellent sales service, delivery was a bit rushed. My third purchase from Brilliance Honda over the last 30 years. My third purchase from Brilliance Honda over the last 30 years. More
4/3/25 terrible sales exp. Quoted one price for 2025 lease, offered one at $1800 more. not sales oriented. no negotiations. some 30-day limit b.s.on offer. Quoted one price for 2025 lease, offered one at $1800 more. not sales oriented. no negotiations. some 30-day limit b.s.on offer. More
Dealership is friendly Robert in sales is phenomenal. This is our 2nd vehicle with Brilliance Honda, we plan on purchasing our third in about a year with Robert. This is our 2nd vehicle with Brilliance Honda, we plan on purchasing our third in about a year with Robert. More
Salesman Matt Darwit was low pressure and the finance department explained things when I had questions. department explained things when I had questions. More