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Brilliance Honda of Crystal Lake

Crystal Lake, IL

4.8
1,404 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive. If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from. Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs. We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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680 W Terra Cotta Ave

Crystal Lake, IL

60014

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Showing 1,404 reviews

May 01, 2025

Staffs were very helpful and guide us through a good deal. We’ve purchased before as the dealership is near us so it’s the most convenient for us. More

by Benz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Rollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Brilliance Honda of Crystal Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at Brilliance Honda Of Crystal Lake. We hope you have a great day! -Brilliance Honda of Crystal Lake

April 29, 2025

Salesman delivered on his promises. Price was fair. No unnecessarily long waits as is common in many dealerships. More

by lj
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Calhoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Brilliance Honda of Crystal Lake responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! -Brilliance Honda of Crystal Lake

April 25, 2025

Salesman Thomas very helpful and accommodating. Low pressure. Answered all of our questions. Overall a good experience. More

by robert-mt
Recommend Dealer
Yes
Employees Worked With
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Brilliance Honda of Crystal Lake responded

Hi, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help! -Brilliance Honda of Crystal Lake

April 19, 2025

Evan Medsker was very helpful. He had several vehicles ready for me to look at. More

by Mcmamericanprayer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Brilliance Honda of Crystal Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Brilliance Honda of Crystal Lake. We are always more than happy to assist you if anything else comes up. Take care! -Brilliance Honda of Crystal Lake

April 16, 2025

I had an excellent experience at Brilliance with Richard W. Very knowledgeable and I feel Richard was able to get us exactly what we wanted. I feel we were given a fair price and never felt pressured by our More

by Kpopa4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Wicker
Apr 18, 2025 -

Brilliance Honda of Crystal Lake responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! - -Brilliance Honda of Crystal Lake

April 14, 2025

Eligible and professional staff. Appreciate the low pressure sales approach and a nice experience to purchasing a vehicle. More

by m.klepitsch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Gailluisi & Dave Nielsen
Apr 16, 2025 -

Brilliance Honda of Crystal Lake responded

Hi, thank you so much for your positive comments about Brilliance Honda Of Crystal Lake! Feel free to reach out to us if you need anything. Have a wonderful day.

April 09, 2025

Excellent sales service, delivery was a bit rushed. My third purchase from Brilliance Honda over the last 30 years. More

by Dana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2025 -

Brilliance Honda of Crystal Lake responded

Hello Dana, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2025

4/3/25 terrible sales exp. Quoted one price for 2025 lease, offered one at $1800 more. not sales oriented. no negotiations. some 30-day limit b.s.on offer. More

by pheenix77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lauri Cavin
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Dealership is friendly Robert in sales is phenomenal. This is our 2nd vehicle with Brilliance Honda, we plan on purchasing our third in about a year with Robert. More

by Erik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Calhoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Brilliance Honda of Crystal Lake responded

Erik, thank you so much for the positive review! We hope to see you soon!

March 27, 2025

Salesman Matt Darwit was low pressure and the finance department explained things when I had questions. More

by Katie K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Darwitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Brilliance Honda of Crystal Lake responded

Katie K, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. Thank you again for leaving us this response!

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