Brilliance Honda of Crystal Lake

I had a great experience at Brilliance Honda! Tommy Keefe, was wonderful to work with! He was super friendly, easy-going, and very knowledgeable. He made the whole car buying experience easy a Tommy Keefe, was wonderful to work with! He was super friendly, easy-going, and very knowledgeable. He made the whole car buying experience easy and went above and beyond to make sure that I was happy with my purchase. He took the time to explain all the features of my new Pilot and answered all my questions. This was by far the best car buying experience I have ever had. I will definitely be a return customer. Brilliance is an all-around great dealership with a very friendly and welcoming environment. I would happily recommend them to family and friends because they make you feel like you are part of their family... More

Brilliance Honda is top notch. They gave me great service and attention during my car buying experience. I would highly recommend people buy their car at Brilliance Honda. I hav They gave me great service and attention during my car buying experience. I would highly recommend people buy their car at Brilliance Honda. I have now bought 5 cars from this dealership. Thomas Keefe was excellent to work with. Financing was outstanding as well. The service department over the years has been outstanding as well! More

Professional, courteous and efficient experience. In the future I would buy another car from these good folks. In the future I would buy another car from these good folks. More

I have bought quite a few cars in my life and this was the easiest, quickest, and smoothest car purchase I have ever done. Thank you so much, Evan M! You will have a return customer for life for future the easiest, quickest, and smoothest car purchase I have ever done. Thank you so much, Evan M! You will have a return customer for life for future new car purchases! More

Brilliance is a great dealership all around. From the sales department, finance department and service area. All are very professional and respectful to the customer. From the sales department, finance department and service area. All are very professional and respectful to the customer. More

We couldn't be happier with our experience. Evan Medsker was excellent as was David Nelson. They went over everything and answered all of our questions. We wish all car dealers were this profes Evan Medsker was excellent as was David Nelson. They went over everything and answered all of our questions. We wish all car dealers were this professional. Thanks so much! More

Our 3rd Honda vehicle from Brilliance! As our Sales Person Damien did an outstanding job! Listened to my needs, explained the vehicle in detail, answered all questions, communicated proc As our Sales Person Damien did an outstanding job! Listened to my needs, explained the vehicle in detail, answered all questions, communicated processes. Very professional, pleasant and easy to interact with. There was an issue with Honda Finance which Darrell and Dan tried to work through but in the end I bought vehicle outright rather than finance. More

We had an outstanding experience with Brilliance Honda of Crystal Lake. From our first visit to the eventual purchase of our new car, the team was exceptional. Everyone was friendly, helpful, knowledgeable Crystal Lake. From our first visit to the eventual purchase of our new car, the team was exceptional. Everyone was friendly, helpful, knowledgeable, and made you feel comfortable with the buying process. They focused on our needs and what was best for us. David Asbach was our main representative and he was honest, sincere, and worked very hard to find exactly what we were looking for. He followed-up on every detail and was an overall excellent person to work with. I would highly recommend him (and the dealership) to others. We're incredibly pleased! Thank you! More

I wouldn’t buy my Honda at any other dealership. I’ve bought from Schaumburg before been serviced in Dekalb and been to St. Charles. They could all learn a lot from the sales team Matt Rolak was my I’ve bought from Schaumburg before been serviced in Dekalb and been to St. Charles. They could all learn a lot from the sales team Matt Rolak was my sales guy. BUT they operate as a team and the sales managers aren’t screaming and the finance team isn’t rude like Schaumburg was. This is a five star team, and they should be the gold standard for your other locations. More

Professional, friendly and knowledgeable personnel. No pressure either online or at dealership. Darrell was great to work with in finance. After the sale was completed, Domingo connected my phone to th No pressure either online or at dealership. Darrell was great to work with in finance. After the sale was completed, Domingo connected my phone to the car and explained the features again. More