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Brilliance Honda of Crystal Lake

Crystal Lake, IL

4.8
1,300 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive. If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from. Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs. We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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680 W Terra Cotta Ave

Crystal Lake, IL

60014

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Showing 1,300 reviews

April 13, 2024

Eva and the whole team made it very smooth for us when buying the car that we liked. They went above and beyond to make sure we were satisfied. From customer service to financing is A+! Will buy another c More

by RNmom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eva Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Brilliance Honda of Crystal Lake responded

Hi Rnmom, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Brilliance Honda Of Crystal Lake. We hope to be of service to you again in the future. Best wishes, Kelly Keefe Brilliance Honda Of Crystal Lake

April 09, 2024

I can't express enough on how satisfied we are with our latest purchase. What a wonderful surprise to work with Eva again who sold us our last Honda that we purchased over 22 years ago. My wife and I alway More

by Toddfredrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eva Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Brilliance Honda of Crystal Lake responded

Toddfredrick, reviews like this give us motivation and help us ensure we provide high-quality care. We adore Eva and we are so glad that she was able to provide such amazing care for you folks. If you ever need anything else, please give us or Eva a call! We are always ready to help. Until then, thank you and drive safe! Kelly Keefe Brilliance Honda of Crystal Lake

April 09, 2024

This was a good car shopping experience in which I came away k owing I had received a reasonable, good deal. More

by prairiemusic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Rollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Brilliance Honda of Crystal Lake responded

Prairiemusic, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a fantastic day! Kelly Keefe Brilliance Honda of Crystal Lake

April 07, 2024

Sam was quite the salesman. Such a polite , likeable young man and really knew his stuff . He really listened to what I wanted and worked within my budget. Darrell in Finance wa More

by Kristiedvorak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Sobin
Apr 19, 2024 -

Brilliance Honda of Crystal Lake responded

Hi Kristiedvorak, we are very happy that Sam provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Brilliance Honda Of Crystal Lake! If you ever need anything else, please do not hesitate to call! Until then, drive safe and take care! Kelly Keefe Brilliance Honda of Crystal Lake

April 06, 2024

this is my fourth Honda my third CRV Brilliance Honda is a very good dealership friendly whenever I buy my Hondas it’s brilliant More

by S kann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Rollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Brilliance Honda of Crystal Lake responded

S Kann, it's experiences like yours that really keep us motivated! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kelly Keefe Brilliance Honda of Crystal Lake

April 03, 2024

A recent repair of an Odyssey was over $1200. 00. A bit expensive but the bad kicker was that for water I would have to buy bottled water or use a cup to get filtered tap water. Which I couldn’t More

by Markefringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
March 31, 2024

The dealership is very nest and clean, the woman at the front desk was pleasant and i did not feel pressured More

by Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Rollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Brilliance Honda of Crystal Lake responded

Hi Linda, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to see you soon! Kelly Keefe Brilliance Honda of Crystal Lake

March 30, 2024

From the time I stepped on the lot, every employee I encountered was very kind and helpful. Rick Miller helped me find just the right car for my needs. The finance manager, Darrell Herbert was so kind a More

by BDS2024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Brilliance Honda of Crystal Lake responded

BDS2024, WOW! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Brilliance Honda Of Crystal Lake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kelly Keefe Brilliance Honda of Crystal Lake

March 28, 2024

I just purchased my 6th Honda from Brilliance. I have had the same salesperson, Evan, for all 6 visits. Needless to say, I trust Brilliance both for their help when purchasing a car that meets my More

by janellen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Brilliance Honda of Crystal Lake responded

Janellen, we're so glad that we were able to go above and beyond your expectations! We are so glad that Evan has been available for all of your car buying needs. We will make sure to send this review to him and let him know about your wonderful experiences! If you ever need anything else, please feel free to call us or Evan and we are always ready to help! Until then, drive safe and take care! Kelly Keefe Brilliance Honda of Crystal Lake

March 27, 2024

Domingo and John made my experience great. They took their time and answered all of the questions that I had about the different cars. I never felt pressured to make a decision or be pushed to More

by Nico Cece
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domingo Sanchez
Mar 28, 2024 -

Brilliance Honda of Crystal Lake responded

Nico, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! Reviews and feedback keeps us motivated to make sure every person has an experience like yours! Thank you for sharing your experience with everyone and if you ever need anything else we are just one phone call away. Until then, take care and drive safe! Kelly Keefe