Brilliance Honda of Crystal Lake

Eva, Warren, and Darrell made the trade in and buying process super easy! Brilliance Honda is a great dealership and I highly recommend using them when looking to purchase a vehicle. process super easy! Brilliance Honda is a great dealership and I highly recommend using them when looking to purchase a vehicle. More

Hector was amazing. We didn’t feel pressured at all. We went in just to test drive a CRV, and honestly weren’t ready to buy yet. But this car had everything we wanted so we purchased it. I waited to write went in just to test drive a CRV, and honestly weren’t ready to buy yet. But this car had everything we wanted so we purchased it. I waited to write this review because I wanted to see how we were treated after the sale was complete, but Hector still treated us like a valued customer. Darrell was also amazing to deal with. It was honestly the easiest car experience we have ever had. The follow through on IOU’s have been top notch as well. I highly recommend this dealership as they treat you like family! Thank you Hector! More

Leased a second CRV in early November. Jay Hawkins was great to work with even though new inventory was a week to week basis. Test drove a '22 CRV just to make sure we liked that same model (previously h great to work with even though new inventory was a week to week basis. Test drove a '22 CRV just to make sure we liked that same model (previously had a '18 CRV). Our new color and model were in the dealership one week later and we were in and out in about 2 hours. Great dealership and great people. Thank you. More

What my third vehicle from this dealership on November 4th Thursday and very happy for the way I was treated today, they went above and beyond all my expectations. Thank You 4th Thursday and very happy for the way I was treated today, they went above and beyond all my expectations. Thank You More

I have leased cars from Brilliance and have always received great service. Eva is wonderful to work with. She is very professional and very friendly. I would highly recommend Brilliance and Eva Gaglia received great service. Eva is wonderful to work with. She is very professional and very friendly. I would highly recommend Brilliance and Eva Gagliardi. More

This dealership deserves Buisness all around a great experience and Evan is the most honest helpful sales rep. He helped me purchase my new 2022 Honda Civic hatchback in white and I will 100% be sending experience and Evan is the most honest helpful sales rep. He helped me purchase my new 2022 Honda Civic hatchback in white and I will 100% be sending him anyone in the market for a Honda. And I will only be purchasing from him. Amazing dealership More

We are pleased with how the dealership handled the transaction and we are happy with our new car! Thank you, Rob Calhoun and Brett Cassell! transaction and we are happy with our new car! Thank you, Rob Calhoun and Brett Cassell! More

Thank you Brilliance Honda! We love our new CRV! A big Thank you to Eva Gagliardi in Sales for helping us to get our new car when inventory is so low. She makes car buying such an easy process. She is ver Thank you to Eva Gagliardi in Sales for helping us to get our new car when inventory is so low. She makes car buying such an easy process. She is very friendly and pleasure to work with! I've known Eva for the last 10 years and she always goes the extra mile to help you. Thank you Dan in Financing as well, you explained everything and answered all our questions. The Service Department is great too! Everyone at Brilliance Honda always provides Excellent Customer Service! I highly recommend this dealership to everyone. More