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Brilliance Honda of Crystal Lake
Crystal Lake, IL
1,517 Reviews
The team at Brilliance Honda of Crystal Lake would like to welcome you to our dealership in Crystal Lake, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Honda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Crystal Lake, you can always count on the professional technicians in our Honda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Crystal Lake count on the high-quality vehicles and services found at Brilliance Honda of Crystal Lake, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,517 reviews
August 04, 2021
I am so pleased that everyone treated me with kindness and respect. I don't have the best credit and a late model/lower price sale can be a challenge. They really came through for me. Will definitely reco and respect. I don't have the best credit and a late model/lower price sale can be a challenge. They really came through for me. Will definitely recommend to family and friends!! More
by klampp34
August 04, 2021
Great buying experience and no bogus fees!Highly Great buying experience and no bogus fees! Highly recommend this dealership! Great buying experience and no bogus fees! Highly recommend this dealership! More
by bdr34
August 02, 2021
Everything and everyone was great!! They were very helpful and treated us very well. We were very impressed with how smooth it went and how they were willing to work with our schedule. helpful and treated us very well. We were very impressed with how smooth it went and how they were willing to work with our schedule. More
by Tuegel
July 31, 2021
Everyone in the store made me feel like they were there to help me have the best experience possible. They made buying a car a great time to help me have the best experience possible. They made buying a car a great time More
by Rahalik
July 17, 2021
Clean, explicit and no lie dealership, hard to find. People we’re courteous, understanding, and welcoming. This is the behavior all other dealerships should model after. Thank you for not wastin People we’re courteous, understanding, and welcoming. This is the behavior all other dealerships should model after. Thank you for not wasting my time! More
by Bobby
July 10, 2021
Nice people, they treat us very nice, just this time they don't offer us coffe, will be next time i guess, everithing was ok anyway. don't offer us coffe, will be next time i guess, everithing was ok anyway. More
by martha
July 03, 2021
My third car purchased from Brilliance. Always an easy and pleasant experience. AJ was knowledgeable and friendly. Dan Schmidt made me feel confident that I was getting an amazing deal! Thank you to all! and pleasant experience. AJ was knowledgeable and friendly. Dan Schmidt made me feel confident that I was getting an amazing deal! Thank you to all! More
by chitowncj69
July 02, 2021
Matt Rollak was great from the beginning. Can't wait to purchase another vehicle with his help. No BS just straight to the point. Only reason I gave 4 starts is because internet dept was awful. Thomas Keef purchase another vehicle with his help. No BS just straight to the point. Only reason I gave 4 starts is because internet dept was awful. Thomas Keefe took forever to reply to emails, and at the end he just stopped replying. His last email said "I'll send the Out the Price later today; I'm still waiting... More
by jpmenos
June 30, 2021
Great experience as usual. Eva was wonderful as always. Very personable and knowledgeable. She had our vehicle and financing all in place and ready to go as soon as we walked in. This is our sixth Honda we Very personable and knowledgeable. She had our vehicle and financing all in place and ready to go as soon as we walked in. This is our sixth Honda we’ve purchased or leased and the experience was flawless. Thanks Eva. Darryl Herbert was great as well during the financial part of the lease. Terrific More
by Spurplepassion61
June 29, 2021
Brilliance offered excellent, upfront pricing and the experience was a very positive one from start to finish. I would absolutely recommend Brilliance Honda. experience was a very positive one from start to finish. I would absolutely recommend Brilliance Honda. More
by julieh
