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Brilliance Subaru
Elgin, IL
451 Reviews
Brilliance Subaru, located at 1500 N Randall Rd in Elgin, IL, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 451 reviews
February 19, 2025
Friendly, quick and thorough. Lisa kept me up to date on the services that were performed. Lisa kept me up to date on the services that were performed. More
by douglaskevin
Employees Worked With
February 16, 2025
The Service Department is always knowledgeable, friendly, and helpful. I trust them enough to service all of our cars. and helpful. I trust them enough to service all of our cars. More
by Dinoroar26
February 14, 2025
The staff was very friendly and helpful. The salesman was very knowledgeable. Keith went over how everything in the car works. The salesman was very knowledgeable. Keith went over how everything in the car works. More
by mykidzr3
Employees Worked With
February 08, 2025
Friendly, helpful, and never pushy. Purchasing experience was exceptional. My salesman Keith went over the entire car showing me every button and what it did. Purchasing experience was exceptional. My salesman Keith went over the entire car showing me every button and what it did. More
by cbarthel
February 03, 2025
Great service staff who always explains what their going to do and what they’ve done to do and what they’ve done More
by longlott
Employees Worked With
January 25, 2025
Wonderful team at Brilliance Subaru, they have been taking great care of our sales and service needs for almost 10 years. taking great care of our sales and service needs for almost 10 years. More
by jimbo
January 16, 2025
They were very helpful, even offered a loaner vehicle if needed. However I was able to wait and my car was fixed within great time on a very cold busy day. needed. However I was able to wait and my car was fixed within great time on a very cold busy day. More
by kimberlynoesgessilva
Employees Worked With
December 29, 2024
YOU TOOK A VIDEO OF MY CARS ENGINE BAY AND EVEN THE UNDER CARRIAGE. MY WIFE DRIVES THE CAR, FOR I'M DISABLED AND UNABLE TO VIEW THE ABOVE ITEMS. GREAT JOB!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! CARRIAGE. MY WIFE DRIVES THE CAR, FOR I'M DISABLED AND UNABLE TO VIEW THE ABOVE ITEMS. GREAT JOB!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
by DVM5294
Employees Worked With
KIMBERELY WINCHELL
December 21, 2024
I was viewing the Subaru Outback online, and was in contact with Ed Troike at Subaru Brilliance in Elgin, Illinois. Ed was in constant contact with me, answered all my questions and was extremely know contact with Ed Troike at Subaru Brilliance in Elgin, Illinois. Ed was in constant contact with me, answered all my questions and was extremely knowledgeable. I could not drive to Elgin and live 1 hour away and asked him if he could deliver the car to me. Ed was kind enough to bring the car to a designated place near my home. He brought all the paperwork with him, explained it and now I have my new Subaru!! Am very grateful for his expertise and kindness in helping me make this purchase. I have never ever bought a car by just viewing it online but am so pleased that I had competent people to work with. Would highly recommend him. Also as a lot of dealerships have a lot of add on's in their contracts, Brilliance of Subaru did not! Saved me $$ More
by donnacbp
Employees Worked With
