
Brilliance Subaru
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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The service was great. This dealership truly exemplifies great customer service. They were friendly and informative. The work on my vehicle was done in a timely manner. This dealership truly puts the cust great customer service. They were friendly and informative. The work on my vehicle was done in a timely manner. This dealership truly puts the customer & service first. More
This dealership has the car I was looking for and they gave me a fair price. They had the car ready for me to test drive when I brought my other Subaru in for an oil change. The buying process was fairly gave me a fair price. They had the car ready for me to test drive when I brought my other Subaru in for an oil change. The buying process was fairly quick and easy. More
Awesome experience from start to finish! It was our first experience at Brilliance Subaru and our first experience owning a Subaru. We will definitely be back! experience at Brilliance Subaru and our first experience owning a Subaru. We will definitely be back! More
Very professional staff. My car was completed sooner than I was told to expect. Fast, clean and professional. Plenty of private seating and complimentary wifi. than I was told to expect. Fast, clean and professional. Plenty of private seating and complimentary wifi. More
Ask For Ed Troike. He know his stuff and spends the time to share his knowledge. Treats you like a friend. I loved that he talked with me (the buyer) as to what I wanted and not my husband. to share his knowledge. Treats you like a friend. I loved that he talked with me (the buyer) as to what I wanted and not my husband. More
The service department has been courteous and helpful every time I have been there. This time Kim Winchell went over and above explaining things to me. every time I have been there. This time Kim Winchell went over and above explaining things to me. More
I had such a wonderful experience at Brilliance Subaru! Ed Troike was referred to me and he did not disappoint! He was very thorough and answered all my questions and then some. He was helpful and informat Ed Troike was referred to me and he did not disappoint! He was very thorough and answered all my questions and then some. He was helpful and informative without being pushy, which I appreciated. I left knowing all my car had to offer and was confident in my purchase. I also appreciated the follow-up phone call to see how things were going. More
My Sales Person Rick Nieves was Hands on by being hands off; told me where to find the cars I was looking for and said he would watch to see if we needed anything. Rick was very engaging to myself and my off; told me where to find the cars I was looking for and said he would watch to see if we needed anything. Rick was very engaging to myself and my daughter. answered every question with a no pressure answer. (Unlike the two other locations I had been to). Meaning they wanted a sale of a car, where Brilliance Subaru wanted to ensure I drove in what was Right and important to me. Great Job Rick Thanks Again. Jeremy Cybulski the finance manager was simply GREAT. Thanks. explained EVRYTHING, and was very patient with my wife who was in a hurry for an appointment. allowing her to sign and leave. I think Jeremy bent backwards to help with the sale of this car! Very professional and Very Personal. I am now a Life time fan of Subaru and personally will always have one to drive. Subaru a Great company with a Great experience. I Love my Crosstrek! More
This is the third car bought from Ed. He earns the "Subaru Ed" title by the ease he makes car buying at Brilliance Subaru. He fully explained all the features of the Outback and set up our phones with "Subaru Ed" title by the ease he makes car buying at Brilliance Subaru. He fully explained all the features of the Outback and set up our phones with the My Subaru app. Thanks Ed. More