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Brilliance Subaru
Elgin, IL
498 Reviews
Brilliance Subaru, located at 1500 N Randall Rd in Elgin, IL, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 498 reviews
December 09, 2025
What Others Say I have been pleased each time I have been there. They are very helpful and friendly. The service was beyond excellent. The video review of the walk around after service was an unexpec been there. They are very helpful and friendly. The service was beyond excellent. The video review of the walk around after service was an unexpected plus. The service advisor and mec... Read More More
by jsvatw104
Employees Worked With
Kevin
November 21, 2025
I have been pleased each time I have been there. They are very helpful and friendly. They are very helpful and friendly. More
by Sue Schmitt
Employees Worked With
November 15, 2025
The service was beyond excellent. The video review of the walk around after service was an unexpected plus. The service advisor and mechanic rating A +++++ The video review of the walk around after service was an unexpected plus. The service advisor and mechanic rating A +++++ More
by Elm L
November 12, 2025
Staff was friendly and informative. All aspects of the service were explained and all service points were addressed. All aspects of the service were explained and all service points were addressed. More
by mjmcmeins
November 11, 2025
I drive about an hour to go to Brilliance. Service department is wonderful! Sales is also! Thank you. Service department is wonderful! Sales is also! Thank you. More
by KS
November 05, 2025
Everyone, from sales to service to cashiers, is amazing. Friendly and informative but not pushy. Pricing is extremely competitive. I won’t go anywhere else to purchase or for service, even though it’s out o Friendly and informative but not pushy. Pricing is extremely competitive. I won’t go anywhere else to purchase or for service, even though it’s out of the way. More
by Kmomax
November 04, 2025
Purchased vehicle here and have all my maintenance done here quality,professional,compassionate fabulous all around. here quality,professional,compassionate fabulous all around. More
by Coococottage2020
October 29, 2025
The service to my 2016 Subaru Forester for trans fluid drain and fill in addition to my engine oil and filter change was excellent. Everyone was courteous and helpful. Also enjoyed the waiting room and co drain and fill in addition to my engine oil and filter change was excellent. Everyone was courteous and helpful. Also enjoyed the waiting room and coffee while service was being performed. I would not hesitate to return for future service, parts or maybe a vehicle. Brilliance also serviced my wife’s Subaru a week ago and she was very satisfied as well. Thank you Brilliance Subaru. I would highly recommend your dealership to anyone. More
by Steve R.
October 27, 2025
Friendly, informative and very knowledgeable about the vehicles when asking questions. Very impressed how well maintained the waiting area. vehicles when asking questions. Very impressed how well maintained the waiting area. More
by lydias
Employees Worked With
