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Bryan College Station Toyota

Bryan, TX

4.7
791 Reviews
Welcome to Bryan College Station Toyota Our dealership is proud to serve the Bryan, College Station, Navasota, Hearne, Brenham, and surrounding communities for over 25 years. Our new Toyota "Image USA" facility is conveniently located on state Hwy 6 (East By-Pass) in Bryan, Texas 77802. You will find our incredible new showroom to be a warm and comfortable environment to conduct business. Whether you're out "just looking" or ready to purchase, our professional sales team believes in doing everything possible to ensure a pleasant experience. We provide a great selection of Toyota Camry, Toyota Corolla, Toyota Tacoma, Toyota Tundra, and Toyota RAV4 vehicles.
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728 Earl Rudder Fwy

Bryan, TX

77802

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Showing 791 reviews

October 03, 2024

Trevor was awesome Dealership forced us to purchase gps tracking for 1 year which we definitely did not want More

by JERRYNOVOSAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Shaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cheyenne Black
3.0
This rating includes all reviews, with more weight given to recent reviews.
Zeeshan Devani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Bryan College Station Toyota responded

We’re glad to hear that Trevor provided you with excellent service! However, we apologize for your experience regarding the GPS tracking requirement. We strive to be transparent and respectful of our customers’ preferences, and your feedback is important to us. Thank you for sharing your thoughts, and we’ll take this into consideration as we continue to improve our services. If you have any further concerns, please feel free to reach out!

October 03, 2024

The customer service was great. You didn't try to xx me, which is greatly appreciated. Get rid of the GPS tracking package. More

by marykpi14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jace Hinton
Oct 04, 2024 -

Bryan College Station Toyota responded

We’re glad to hear that you had a positive experience with our customer service and appreciate your honest feedback. It’s important to us that you feel respected and never pressured, so we’re pleased to know that was reflected in your visit. Regarding the GPS tracking package, we value your input and will definitely take it into consideration. Thank you again for sharing your thoughts with us! If there's anything else we can assist you with, feel free to let us know.

October 02, 2024

Polite Pleasant and Friendly people. Excellent Service. You know you can trust them to be honest and fair with you. More

by njd62446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Bryan College Station Toyota responded

Thank you for your wonderful feedback! It's fantastic to hear that you found our team polite, pleasant, and friendly. We take pride in providing excellent service and fostering a trusting relationship with our customers. Your recognition of our honesty and fairness truly means a lot to us. We look forward to serving you again in the future!

October 02, 2024

Great experience. Tyler is a top-notch sales man friendly, helpful, and knowledgeable. Would recommend 10/10. More

by K3ORTEGA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Renner
Oct 04, 2024 -

Bryan College Station Toyota responded

We're thrilled to hear you had such a great experience! Tyler is indeed a top-notch salesman, and we’re glad to know his friendly, helpful, and knowledgeable service made a positive impact on your visit. Your recommendation means the world to us, and we appreciate your kind words. If you ever need assistance again, don’t hesitate to reach out!

October 02, 2024

Giancarlo was great salesman and the finance manager, happy with our purchase love our Toyota Camry More

by Elizabeth.Rios87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giancarlo Vitela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Bryan College Station Toyota responded

We’re thrilled to hear that Giancarlo provided you with great service as a salesman! It’s wonderful to know you had a positive experience with our finance manager as well. We’re so glad you’re happy with your new Toyota Camry! Thank you for choosing us, and if you need anything in the future, don’t hesitate to reach out!

October 02, 2024

They are great with service. Ron is always very helpful. I would definitely recommend this dealership! More

by sucram1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Bryan College Station Toyota responded

Your feedback is greatly appreciated! It’s wonderful to hear that you consistently receive great service and that Ron has been so helpful during your visits. Recommendations from satisfied customers mean a lot to us, and we’re grateful for your support. If you ever need assistance in the future, don’t hesitate to reach out. Thank you!

October 02, 2024

Great service and a polite and knowledgeable service representative. Tony Rogers is the “best” representative working for you. He is experienced and knows how to get at the maintenance needs of the ca More

by BIG_E2_48HTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Bryan College Station Toyota responded

We’re delighted to hear that you received great service from our knowledgeable team! It’s wonderful to know that Tony has made such a positive impression on you with his expertise and ability to address the maintenance needs of your vehicle. We’re proud to have him as part of our team, and your kind words truly highlight the commitment we strive for. Thank you for sharing your experience, and we look forward to assisting you again in the future!

October 01, 2024

Waiting on detailed invoice still. Requested twice via email but no response. Service took longer than estimated but satisfied with results. More

by dphair80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Bryan College Station Toyota responded

We apologize for the inconvenience you've experienced regarding the detailed invoice and the delay in our response. Your satisfaction with the service results is great to know, but we want to ensure that all aspects of your experience meet your expectations. Please reach out to our Customer Service Relations Manager at customerservice@purdygroupusa.com. They will be able to assist you promptly with your invoice and address any further concerns you may have. Thank you for your understanding, and we appreciate your patience!

October 01, 2024

My daughter took her Toyota Camry to the dealership to have them check the battery. They came back and said that the battery was bad. I at that time asked about the warranty that was on the battery, he s More

by TLCOF6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Rogers
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Bryan College Station Toyota responded

We sincerely apologize for the experience your daughter had at our dealership. It’s disappointing to hear that the communication regarding the battery replacement and warranty was not handled properly, and we understand your frustration. We value our customers and want to ensure that everyone is treated with the utmost respect and transparency. We kindly ask that you please reach out to our Customer Service Relations Manager at customerservice@purdygroupusa.com. They would like to address your concerns directly and work towards a resolution. Thank you for bringing this to our attention, and we appreciate your understanding.

October 01, 2024

Couldn't ask for a more knowledgeable, trustworthy, or attentive representative! I buy a new vehicle about once every 10 years, and when I do, I'm almost impossibly specific. Not only did Keith listen to More

by amandacrouch10
Recommend Dealer
Yes
Employees Worked With
Keith Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Bryan College Station Toyota responded

We’re thrilled to hear how satisfied you are with your vehicle and the exceptional service Keith provided! It’s great to know that even with your specific preferences, he was able to find the perfect match for you and make the process seamless. Hearing that you still love your vehicle after four years is exactly the kind of long-term satisfaction we strive for. When the time comes for your next vehicle, we’re excited that Keith will be your go-to representative! Thank you for sharing your experience and for choosing us for your automotive needs!

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