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Bryan College Station Toyota

Bryan, TX

Overview
Employees
Reviews
Vehicles
4.7
827 Reviews
Welcome to Bryan College Station Toyota Our dealership is proud to serve the Bryan, College Station, Navasota, Hearne, Brenham, and surrounding communities for over 25 years. Our new Toyota "Image USA" facility is conveniently located on state Hwy 6 (East By-Pass) in Bryan, Texas 77802. You will find our incredible new showroom to be a warm and comfortable environment to conduct business. Whether you're out "just looking" or ready to purchase, our professional sales team believes in doing everything possible to ensure a pleasant experience. We provide a great selection of Toyota Camry, Toyota Corolla, Toyota Tacoma, Toyota Tundra, and Toyota RAV4 vehicles.
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728 Earl Rudder Fwy

Bryan, TX

77802

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Showing 827 reviews

October 08, 2024

Always a pleasure bringing in my 2022 Rav 4 fir service. Excellent people and smiling faces. Thanks More

by vcoumbe
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Bryan College Station Toyota responded

We're so happy to hear that you enjoy bringing in your 2022 RAV4 for service! It's wonderful to know our team and their smiling faces make each visit a pleasant one. Thank you for trusting us with your vehicle, and we look forward to continuing to provide excellent service for you!

October 07, 2024

Excellent service department. Justin made sure to keep me informed. This was a mobile technician repair for a new battery. Technician was very prompt. More

by TREVA.ROBERTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Bryan College Station Toyota responded

We're glad to hear that you had an excellent experience with our service department! It’s great to know that Justin kept you informed throughout the process and that the mobile technician was prompt with your battery repair. If you ever need anything else, we’re always here to help!

October 06, 2024

Fast and courteous service! The hospitality of the service department is amazing and helpful in and out of the office More

by SHANEPORTER1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Bryan College Station Toyota responded

We’re thrilled to hear that you experienced fast and courteous service! It’s wonderful to know that our service department's hospitality made such a positive impact, both in and out of the office. Your satisfaction means a lot to us, and we appreciate you taking the time to share your feedback! Thank you for choosing BCS Toyota!

October 06, 2024

They were to locate an issue that other service departments have not been able to locate and correct it. They went above and beyond to make sure I had transportation as the work and parts ordering More

by KRATZ.AMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Bryan College Station Toyota responded

We're so pleased to hear that Bobby and the team were able to resolve the issue that other service departments couldn't! It’s great to know that their thoroughness and thoughtfulness stood out, and that they kept you informed while also making sure you had transportation during the process. We truly appreciate your kind words and are happy we could provide you with the level of service you deserve!

October 06, 2024

I had a great experience of having my car serviced there! Heather was very responsive and nice! Thank you! More

by Esfandani_a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Loudermilk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Bryan College Station Toyota responded

We're thrilled to hear that you had a great experience with your service! It’s wonderful to know that Heather’s responsiveness and kindness made a positive impact. If you ever need anything else, we’re here for you. Thank you for choosing us!

October 06, 2024

Lies, lies and more lies with your finance person. I was treated like I am an idiot. I’ll never go back for anything. Unfortunately my 13 year old son had to see it all, so what kind of impression More

by FLYINBB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Hutcherson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheyenne Black
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Oct 07, 2024 -

Bryan College Station Toyota responded

I’m truly sorry to hear about your experience and the way you felt during your visit. It's never our intention to make anyone feel disrespected, especially in front of family. I understand how frustrating this must have been, and I sincerely apologize for the impression it left on both you and your son. We take feedback like yours seriously, as it helps us improve our service. I’d like to understand more about what happened and work towards a resolution. If you’re open to it, please reach out to me directly at rchandler@purdygroupusa or 979-776-0404. Your experience matters to us, and I’d appreciate the opportunity to make things right. Rusty Chandler General Manager

October 06, 2024

Great service, i had a lot of questions, they explained it to me very clearly More

by Veer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeeshan Devani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Bryan College Station Toyota responded

We’re glad to hear that you had a great service experience, Veer! It's wonderful that our team was able to answer all your questions clearly. If you ever have more questions or need further assistance, don’t hesitate to reach out. We’re always here to help!

October 05, 2024

SERVICE ADVISOR TONY ROGERS AND THE TECHS DID A SUPER JOB WITH MY TIRE REPLACEMENT, BALANCING AND ALIGNMENT. THANK YOU. More

by xck9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Bryan College Station Toyota responded

We’re thrilled to know that Tony and the team did a fantastic job with your service! Your appreciation means a lot to us. If you need any further assistance or have questions in the future, don’t hesitate to reach out. Thank you for choosing us!

October 05, 2024

I am grateful and comforted by the professionalism and quality of service I always receive at BCS Toyota. More

by CAROLDODDS808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Bryan College Station Toyota responded

Thank you for sharing such heartfelt feedback! It’s incredibly rewarding to know that you feel grateful and comforted by the professionalism and quality of service at BCS Toyota. We strive to create a welcoming and supportive environment for all our customers, and your trust in us means the world. If there’s anything more we can do to enhance your experience, please don’t hesitate to reach out. Your satisfaction is our top priority!

October 05, 2024

Staff is helpful and efficient. I was advised of time my car would be ready and I was soon than that. Check out was well explained. More

by watermelongail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Bryan College Station Toyota responded

It’s wonderful to learn that our staff provided helpful and efficient service! We're glad you were kept informed about your car's readiness and that checkout was clearly explained. Thank you for sharing your experience, and if there's anything more we can assist you with, just let us know!

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