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Bryan College Station Toyota - Service Center

Bryan, TX

4.8
506 Reviews

506 Reviews of Bryan College Station Toyota - Service Center

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December 19, 2024

Ron Brosche is the best! Always informative and helpful We have been working with him for four years. We have never been unhappy More

by SMITHEYRANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Bryan College Station Toyota responded

Thank you for your review! We are lucky to have Ron on our team. Your feedback is invaluable to us! Customer Relations Manager customerservice@purdygroupusa.com

December 19, 2024

Everyone is helpful and Rin is the best. Good service.thanks for every thing., best seevice. More

by TRICIE94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Bryan College Station Toyota responded

We are pleased to hear that our team provided you with the best service! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

December 19, 2024

Visit took much longer than expected. Otherwise, service was great. Tony is very pleasant to work with. More

by jdouph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Bryan College Station Toyota responded

We are excited to hear that you found the service great! We appreciate your patience and understanding. See you next time! Customer Relations Manager customerservice@purdygroupusa.com

December 19, 2024

Service was Excellent. Ron evaluated the headlight covers and and said the refurbish of my headlight covers was needed. I authorized the refurbishment and I am very pleased More

by cmcraigen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Bryan College Station Toyota responded

We are elated to hear about your excellent service experience! Thank you for sharing your feedback! Customer Relations Manager customerservice@purdygroupusa.com

December 19, 2024

Professional service. Keeps abreast of time and any additional service needs. Pleasant attitude friendly atmosphere. More

by pnbintx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Bryan College Station Toyota responded

Thank you for your review! We are glad to hear about your positive experience with our professional service and friendly atmosphere! Customer Relations Manager customerservice@purdygroupusa.com

December 18, 2024

Smooth experience! They did not try to price gouge me and were very upfront about charges. More

by aurora.le
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Bryan College Station Toyota responded

We're glad to hear about your smooth experience! Thank you for sharing your feedback! Customer Relations Manager customerservice@purdygroupusa.com

December 18, 2024

First time I was disappointed with the check in. I scheduled my appointment online with one service personnel and I get to the dealership and I have been appointed another. Not a problem; however, More

by MHSYLVESTER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Bryan College Station Toyota responded

Thank you for taking the time to share your feedback. We apologize for the confusion you experienced during check-in. We're glad to hear that the issue was resolved. We appreciate your patience and will use your feedback to ensure clearer communication in the future. If you need anything else or have further concerns, please don’t hesitate to reach out. We value your business and look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com

December 18, 2024

I trust them with all my repairs and maintenance on my RAV4 and I know they are through on inspections of any problems or concerns. More

by papa6874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Bryan College Station Toyota responded

We're glad you trust us with your RAV4 maintenance and repairs, and thank you for sharing your experience with us! We look forward to seeing you again! Customer Relations Manager customerservice@purdygroupusa.com

December 17, 2024

Very helpful with all my concerns and resolving them quickly. Thankyou Justin Birdwell for keeping my vehicle safe on the the road. I really do appreciate all that you do for me. More

by RACHELPATTERSONRP80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Bryan College Station Toyota responded

Thank you for your kind words and recommendation! We are always here to help! Customer Relations Manager customerservice@purdygroupusa.com

December 16, 2024

Everyone was professional and courteous. Service was quick and thorough. A good experience, will come again. More

by AGGIEMOMX3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Bryan College Station Toyota responded

We greatly appreciate your positive feedback! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

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