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Bryan College Station Toyota - Service Center

Bryan, TX

4.7
515 Reviews

515 Reviews of Bryan College Station Toyota - Service Center

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November 28, 2024

Carey took the time (and 2 trips) to identify a rattle in my car. Then she worked with technician to address the problem. I always ask for her for my appointments. She is knowledgeable and trustworthy More

by MBROWNFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Bryan College Station Toyota responded

We appreciate your kind words about Carey's dedication and expertise. Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

November 28, 2024

The dealership is very efficient and my advisor Kurt is super helpful and very knowledgeable. he goes above and beyond. More

by aishatu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abagail Mojica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Bryan College Station Toyota responded

We're delighted to hear about your positive experience with Kurt! Thank you for sharing your feedback! Customer Relations Manager customerservice@purdygroupusa.com

November 27, 2024

I’m usually very satisfied , I’ve been going through Chemo. Treatment, I was needing the mobile service, but the young lady told( Jan) you all don’t do it any more, I lived out of town, 30 miles away! B More

by JANIEWALKER81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Bryan College Station Toyota responded

Thank you for your review! We are glad to hear that you are pleased with our service, especially during a challenging time. If you have any further concerns, please feel free to reach out to us! Customer Relations Manager customerservice@purdygroupusa.com

November 27, 2024

Prompt service with a smile makes me forget the hour drive it took me to get to dealership. More

by ADRIENDROUILHET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Bryan College Station Toyota responded

We appreciate your loyalty! Thank you for choosing us. Customer Relations Manager customerservice@purdygroupusa.com

November 27, 2024

Interested in being helpful to their clients. Offers help to resolve issues that arise. Good estimate of time it takes to to vehicle maintenance. More

by ADRIENDROUILHET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Bryan College Station Toyota responded

Thank you for your positive review! We are happy to hear communication was efficient during your visit. Customer Relations Manager customerservice@purdygroupusa.com

November 26, 2024

Good service that was completed in a reasonable time in spite of a lot of customers with cars in the service department. Wish there was more new cars that I could look at in the sales department, I enjoy More

by b_rambo1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Bryan College Station Toyota responded

Thank you for your feedback! We're glad you were happy with the service! We look forward to serving you again soon! Customer Relations Manager customerservice@purdygroupusa.com

November 25, 2024

I have purchased several vehicles from BCS Toyota over the years. I have always had a great experience from sales, finance, the service department, and even the rentals. BCS has an Awesome Team of people More

by COCO.SM26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Seigler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Bryan College Station Toyota responded

Thank you for your kind words! We appreciate your continued trust and loyalty over the years. It's a pleasure having you as a customer, and we're grateful for your support. Customer Relations Manager customerservice@purdygroupusa.com

November 25, 2024

All the workers are friendly and don't take to long love the place l"ll will recommend to my friends More

by rosaskids76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Bryan College Station Toyota responded

Thank you for your kind words! We appreciate your recommendation and look forward to assisting you again! Customer Relations Manager customerservice@purdygroupusa.com

November 25, 2024

I've purchased quite a few vehicles from this Toyota dealership throughout the years and will continue to give them my business. Willing to work with me and my budget to get me what I needed and wanted. More

by RHODES
Recommend Dealer
Yes
Employees Worked With
Rusty Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Bryan College Station Toyota responded

We appreciate your continued trust and loyalty! We're thrilled to know we've been able to help you find the right vehicles. We look working with you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

November 24, 2024

Justin provided great customer service during my visit to program a second fob key for my new 2024 Sienna. More

by marklund9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Bryan College Station Toyota responded

We appreciate your review! We're glad to hear Justin was able to help you get another key fob for your Sienna. Thank you for your business, and we look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com

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