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Bryan College Station Toyota - Service Center

Bryan, TX

4.8
657 Reviews
Call Service Center (979) 776-0404

657 Reviews of Bryan College Station Toyota - Service Center

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December 11, 2024

The people here are kind and an extremely helpful. They are doing what is best for you and your car. More

by allie.draper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Bryan College Station Toyota responded

We appreciate your kind words about our kind and helpful team! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

December 11, 2024

Politeness, great Service, knowledgeable, Perfect Service and the only dealer that I will ever take my vehicles too. More

by moewater2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Bryan College Station Toyota responded

Thank you for sharing your positive experience with us! We're glad to hear that you found our service polite, knowledgeable, and perfect! Customer Relations Manager customerservice@purdygroupusa.com

December 11, 2024

Mr. Karli is an amazing man to work with--he is as patient as he is competent and helpful. I very much appreciate the opportunity to work with him. Signed, David Wester More

by DAVID.WESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Bryan College Station Toyota responded

Thank you for your feedback! We will be sure to pass along your kind words to our team. Come back and see us! Customer Relations Manager customerservice@purdygroupusa.com

December 10, 2024

Professional staff and it is very easy to check in and the staff are quick More

by peedyboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Bryan College Station Toyota responded

We're delighted to hear about your positive experience with us! Thank you for your feedback! Customer Relations Manager customerservice@purdygroupusa.com

December 10, 2024

Dustin has always taken great care of my 2023 Tundra. Fast check in and great work More

by razzle.dash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Bryan College Station Toyota responded

We appreciate your positive feedback! Thank you for choosing us, and enjoy your new ride! Customer Relations Manager customerservice@purdygroupusa.com

December 09, 2024

Stop trying to fix something that is not broken; You have taken your online appointment scheduling program from an understandable format to a confusing mess. ThNK YOU More

by mnmdear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rogers
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bryan College Station Toyota responded

Thank you for sharing your feedback. We apologize for the frustration caused by the changes to our online appointment scheduling system. We understand how important it is to have a simple and user-friendly experience. Your input is valuable, and we will take it into consideration as we work to improve the system. If you need assistance scheduling an appointment, please don’t hesitate to reach out directly, and we’ll be happy to help. Customer Relations Manager customerservice@purdygroupusa.com

December 09, 2024

BCS Toyota is very professional, courteous, and friendly and they do great work in a timely manner. More

by ROSSMACFADYEN67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Bryan College Station Toyota responded

We appreciate your positive feedback on our professional and friendly service. Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

December 09, 2024

Employees are very cordial and friendly. I am happy with their services. I appreciated them. More

by MH Islam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeeshan Devani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Bryan College Station Toyota responded

We are thrilled to hear that you found our team to be friendly and that you are happy with our services! Thank you for sharing your feedback! Customer Relations Manager customerservice@purdygroupusa.com

December 08, 2024

Manny was great! !! The only issue I had was that I wasn't told about the wait (1-1/2 hours) until I drove in for my appointment.. More

by MOTWAXAHACHIE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Report | Print
Dec 09, 2024 -

Bryan College Station Toyota responded

Thank you for sharing your experience! We're so glad to hear that Manny provided excellent service. We apologize for the wait time not being communicated to you before your appointment. We understand how important your time is, and we'll work on making sure customers are better informed about any potential delays moving forward. We appreciate your feedback and hope to make your next visit even smoother. If you need anything else, please don't hesitate to reach out! Customer Relations Manager customerservice@purdygroupusa.com

December 08, 2024

I came in with a dead battery and no appointment. I was taken care of immediately. More

by jsmiller30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bryan College Station Toyota responded

We're glad we could assist you promptly with your dead battery! Thank you for sharing your experience with us. We are always here to help! Customer Relations Manager customerservice@purdygroupusa.com

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