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Bryan College Station Toyota - Service Center

Bryan, TX

4.7
542 Reviews

543 Reviews of Bryan College Station Toyota - Service Center

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September 18, 2024

It was long overdue for the oil to be changed. Thank goodness that I brought my car in when I did to get the car revived! It didn't take long and what a relief to have a happy car with fresh oil More

by RLLYTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Bryan College Station Toyota responded

It’s fantastic to hear that you brought your car in for an oil change just in time! It sounds like your vehicle was due for some TLC, and we’re thrilled that the service didn’t take long. There’s nothing quite like the feeling of driving a happy car with fresh oil! We appreciate you sharing your experience and look forward to taking care of your car again in the future!

September 18, 2024

They welcomed me well. The waiting room was well furnished. They also finished the work within short time More

by ahashib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Sep 24, 2024 -

Bryan College Station Toyota responded

We’re delighted to hear that you felt welcomed during your visit! It’s great to know that you found our waiting room comfortable and well-furnished. We always strive to complete our work efficiently, so we’re glad that we were able to finish in a short time. Thank you for your feedback, and we look forward to serving you again in the future!

September 18, 2024

Russ went out of his way to help us and to provide us with good service. More

by MSJOHNSON311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ
Sep 24, 2024 -

Bryan College Station Toyota responded

It’s wonderful to hear that Russ went above and beyond to assist you! Providing good service is our top priority, and we’re thrilled that he was able to meet your needs. Your feedback is greatly appreciated, and we look forward to serving you again in the future!

September 18, 2024

I’ve bought three Tacoma trucks from your dealership. Tanner made sure I will continue to do business with you. More

by CURRENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Bryan College Station Toyota responded

Three vehicles and ongoing service with us truly reflect your loyalty, and we are so grateful! It’s wonderful to hear that Tanner has made such a positive impression and has played a key role in your continued business. Your trust means the world to us, and we deeply appreciate your repeat patronage. Thank you for sharing your experience, and we look forward to assisting you with your future purchases and services!

September 18, 2024

As always very satisfied with the service received. Will continue to use on a routine basis. Highly recommend them More

by PATSY.THARP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Bryan College Station Toyota responded

We truly appreciate your kind words and are thrilled to hear that you are consistently satisfied with our service! Your continued trust in us for routine maintenance means a lot, and we’re grateful for your high recommendation. Thank you for being a valued customer, and we look forward to serving you again soon!

September 18, 2024

BCS Toyota took care of my daughter's car. The service department was fantastic. Heather, in the service department, communicated with us every step of the way as we were in Houston while my d More

by ROSEGMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Sep 24, 2024 -

Bryan College Station Toyota responded

Thank you for sharing such a thoughtful and detailed review! We’re so pleased to hear that our service department, particularly Heather, provided exceptional care for your daughter’s car. Clear communication is essential, especially when you’re not in the area, and it’s wonderful to know that Heather kept you informed every step of the way. We’re glad that your daughter was able to pick up her car without any issues. The fact that you feel a sense of peace knowing we’re here to help if needed in the future is the greatest compliment! Your trust means the world to us. If you or your family need anything in the future, we are just one call away!

September 17, 2024

Excellent, friendly service! ! Excellent service and great people. Always reliable, always accurate, efficient, and prompt. Thank you. More

by s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
Sep 24, 2024 -

Bryan College Station Toyota responded

Thank you for taking the time to share your feedback! We’re thrilled to hear that you consistently receive excellent and friendly service from our team! It’s the biggest compliment to know that you find us reliable, accurate, efficient, and prompt. Your appreciation means a lot to us, and we’re grateful for your support. Hope to have the opportunity to serve you again in the future!

September 17, 2024

Quick and professional service. The overall experience was great. It took only 30 or so minutes to complete the service. More

by ypcheng0911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Lopez, Drake St Clair
Sep 24, 2024 -

Bryan College Station Toyota responded

We’re thrilled to hear that you had a quick and professional service experience! Completing your service in around 30 minutes is fantastic, and it’s great to know that the overall experience met your expectations. We look forward to assisting you again in the future!

September 17, 2024

Great customer service. Very fast and efficient. The sales team when I purchased the vehicle was top notch! Easiest car purchase I've ever had. Highly recommend the ent More

by MEPING59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in Service is great!
Sep 24, 2024 -

Bryan College Station Toyota responded

We’re delighted to hear that you had such a fantastic experience with our customer service! It’s wonderful that our sales team made your vehicle purchase so fast and efficient, making it the easiest car buying experience you’ve ever had. Your high recommendation means a lot to us, and we’re grateful for your support. Thank you for choosing our dealership, and we look forward to serving you again in the future!

September 17, 2024

No complaints about the service offered - everything went perfectly well and I've always had great luck with this service center. More

by brettjwil
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 24, 2024 -

Bryan College Station Toyota responded

Brett, thank you for sharing your experience with us! It’s wonderful to hear that everything went perfectly well during your service visit! We’re glad to know that you’ve consistently had great experiences with our service center. Your satisfaction is our priority, and we truly appreciate your trust in us. Hope to see you for your next service!

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