This was a 5-star experience. For starters this purchase was for our son, a surprise High School graduation present. We bought a well-equipped Kia Soul off the lot and paid thousands below MSRP. Next, Finance got us exactly the terms we needed for our budget. Then, most remarkably, James+James even helped us find better Young Driver insurance rates than what we had driving-in. Finally, when we arrived the next day to pull-off the surprise of my son's life, the staff of Bulldog Kia (including the General Manager) came-outside applauding and cheering. It was the best car-buying experience of my life, absolutely exceeding our expectations.