Burnsville Toyota

Smooth process ss always This is our third car from Burnsville Toyota. Each time, the process has been straightforward and efficient. Thanks to Bob McCoy for another outstandi This is our third car from Burnsville Toyota. Each time, the process has been straightforward and efficient. Thanks to Bob McCoy for another outstanding experience! More

Burnsville does great job In and out in the time estimated. Was given explanation on what service was done and recommendations on future services needed. Would recommend Burnsv In and out in the time estimated. Was given explanation on what service was done and recommendations on future services needed. Would recommend Burnsville Toyota to anyone. More

Confusion Now that you've added the new Express Service bays it's a little confusing to know which side of the building to go to. But one service writer explai Now that you've added the new Express Service bays it's a little confusing to know which side of the building to go to. But one service writer explained it this way: the new service side is the clinic; the old side the hospital. Still, it's important to have an appointment for either side. More

Great Service Have had excellent experience with Burnsville Toyota dealing with the sales team earlier this year and now twice in the service department. great exp Have had excellent experience with Burnsville Toyota dealing with the sales team earlier this year and now twice in the service department. great experience and friendly and professional sales staff at all times. More

service report Person checking me in was outstanding. Covered everything when writing up work and followed through with me when the work was completed. Thanks for Person checking me in was outstanding. Covered everything when writing up work and followed through with me when the work was completed. Thanks for the great service by all. More

Very profession; the crew is always on target. Very professional; no idle chit-chart. The team seems very, very and keeps the customer posted on developments on any car issues. No surprises, just Very professional; no idle chit-chart. The team seems very, very and keeps the customer posted on developments on any car issues. No surprises, just sound discussion on what either is going right or wrong with the car (in my case the Tundra). Can not say more about the snack bar with coffee and three kinds of warm cookies. More

Value Added Custormer Service My advisor, Austin Jackson, answered all my technical questions in a professional & knowledgeable manner. He explained several features of the vehicle My advisor, Austin Jackson, answered all my technical questions in a professional & knowledgeable manner. He explained several features of the vehicle in a direct & understanding manner. His attitude toward this customer was outstanding. More

Good dealership Very good experience. The dealer we dealt with was very co operative. He guided us through the whole process very well and described all the features. Very good experience. The dealer we dealt with was very co operative. He guided us through the whole process very well and described all the features. He was well aware about what he has and what he was selling. I would definitly recommend this dealership. More

Excellent I was at the airport with my 2012 Tacoma when I found that my flight was delayed five hours. So, I got back in the truck and took it to the Burnsvill I was at the airport with my 2012 Tacoma when I found that my flight was delayed five hours. So, I got back in the truck and took it to the Burnsville dealership and asked them to do a complete 70,000 mile checkup and put on all new tires. Cost was above $1100.00. I asked for a lift to the airport with the explanation that I would be back in five days and they could work it into the schedule as they needed. Everyone was super helpful. I was picked up on Monday afternoon by a cheerful driver, returned to the dealership, paid the bill and drove home. My hat is off to all of you - especially the very personable drivers. Please continue this service....especially with us very faithful and loyal customers! More

tire repair Staff was very friendly and helpful. I was very pleased with how they kept me informed as to what was going on and what needed to be repaired. My onl Staff was very friendly and helpful. I was very pleased with how they kept me informed as to what was going on and what needed to be repaired. My only complaint is that I waited 2.5 hours. More