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Burnsville Toyota

Burnsville, MN

4.4
1,343 Reviews
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14730 Buck Hill Rd.

Burnsville, MN

55306

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Showing 1,343 reviews

May 05, 2024

I found scratches on my console (passenger side). Vehicle is only 6 mos old. Not happy! More

by EMDEX001
Recommend Dealer
No
Employees Worked With
Mario Najera
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

We expect top quality care and service from staff at Burnsville Toyota and they never fail to deliver! Thank you! More

by EBRABEC54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Tyler Johnston is a great service advisor. From start to finish he keeps you informed as the how things are going. And comes and gets you when everything is done and its time to go. More

by JB.PSNEUMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

excellent service was informed of findings of recall and advised immediately that there were no defects noted excellent waiting area and wonderful staff More

by guard42362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stibal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Mitchem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean O'Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Flenniken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Great customer service, very knowledgeable and friendly. No pressure salespeople and they give you your space. More

by ken@surfacingsolution.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chaz Oatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Samsel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Xiong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caio Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

This is the first time when I had my car serviced at Burnsville Toyota that I found the service less than exemplary. I texted my advisor twice - once for a status update and after for clarification abou More

by JIMH_MISC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

I got in my car the next day and found one windshield wiper missing. called and Dave sent someone out to my house to replace it. More

by WALLY205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

I can come in anytime even without a reservation. I know it may take longer but I bring things to read. Only complaint is the chairs are all uncomfortable for short people. Looked like there wer More

by KPHARTER
Service Time
Recommend Dealer
Yes
Employees Worked With
David Rednour
May 02, 2024

Mario Majera it was awesome . His service and his attention since I arrived was amazing. More

by ARELAURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

I was pleased to be able to get my part and installation on a timely manner More

by TSHAND.GLORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Terrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caio Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Burnsville Toyota responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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