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Byers Mazda

Columbus, OH

4.8
844 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 844 reviews

April 15, 2025

1 poor oil change took over two hours. Appt at 1:30. Got out after 3:00 More

by Rcurfman
Recommend Dealer
No
Employees Worked With
1 poor oil change took over two hours. Appt at 1:30. Got out after 3:00
April 12, 2025

Phenomenal experience at Byers Mazda! Ken kept me informed regarding the status of my vehicle. The repairs I needed were completed sooner than expected, which was a pleasant surprise. I w More

by adav82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Byers Mazda responded

We're delighted to hear that Ken and the Byers Mazda team provided you with a phenomenal experience! It's great news that your repairs were completed ahead of schedule. We look forward to assisting you with all your future service needs!

April 12, 2025

Professional, not overbearing,nice job overall I have referred people to this salesman from my office More

by cdi31@icloud.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Byers Mazda responded

Thank you for the positive feedback and referrals! We're glad to hear that our team at Byers Mazda provided a professional experience. We look forward to assisting your friends and colleagues as well!

April 11, 2025

I have purchased and leased with Byers Mazda for two decades. The cars are great! The people are great! The service is great! Here's to two more decades! More

by grispint
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Byers Mazda responded

Thank you for your loyalty and support over the years! We're delighted to hear that you've had such positive experiences with our team at Byers Mazda. Here's to many more decades of great cars, service, and relationships!

April 09, 2025

My experience with this dealership was very pleasant. Staff was friendly and professional. Ray was very pleasant and explained everything thoroughly to me as we went through the process of looking and th More

by cdefordqt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carrie Pezzutti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Byers Mazda responded

Thank you for sharing your positive experience with us at Byers Mazda! We're delighted to hear that Ray and Greg provided a friendly, professional service without any high-pressure tactics. Enjoy your new car, and feel free to reach out if you need anything in the future!

April 06, 2025

It was a very pleasant experience. Everyone we dealt with was nice. Ray was outstanding!!! More

by eik1658
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Snapp
Apr 07, 2025 -

Byers Mazda responded

Thank you for trusting Ray & the Byers Mazda team with your business! We appreciate your kind review and hope to see you again in the future!

April 05, 2025

My service visits there are always a good experience. Everyone is professional and courteous. The videos are very helpful. More

by SBERGEMANN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Byers Mazda responded

We're delighted to hear that your service visits at Byers Mazda have been positive experiences! Our team takes pride in being professional and courteous, and we're glad you find the videos helpful. Thank you for sharing your feedback!

April 05, 2025

Fast and professional service. Wait time was less than what I expected. Will definitely be back. More

by janb02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Byers Mazda responded

Thank you for visiting Byers Mazda! We appreciate your positive feedback and look forward to seeing you again in the future!

April 02, 2025

Great experience! Knowledgeable staff, no pressure car dealership that made my car buying purchase pleasant. More

by bbrucker2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Byers Mazda responded

We're delighted to hear that you had a pleasant car-buying experience with our knowledgeable team at Byers Mazda. Thank you for sharing your positive feedback!

March 28, 2025

I still find the configuration of the new facility confusing- where to go , when. If the car had been washed—perfect. More

by sherivancleef
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Pezzutti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Byers Mazda responded

Sheri, thank you for your feedback! We appreciate your input and will work on making the facility layout clearer at Byers Mazda. We'll also ensure that car washes are prioritized in future visits.

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