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Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
926 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 926 reviews

January 01, 2026

Byers Mazda is a vital part of the Mazda experience. If that continuity was not felt and obvious to me. No Mazda Cx-70 Phev money from me. When I say experience, I have driven Mazda by choice for 20 ye More

by Dr. L. Mark Hensley
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2026 -

Byers Mazda responded

Dr. Hensley, we're truly honored to hear your kind words about the Byers Mazda team. Thank you for your continued support and trust in our team. We are so grateful to be part of your Mazda journey!

December 22, 2025

Service department has been excellent. They are prompt and thorough. Love the video. Waiting area is very nice More

by rhill001
Recommend Dealer
Yes
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Dec 22, 2025 -

Byers Mazda responded

Hi Hill! We’re glad you liked the video and had a thorough, prompt experience with our service department. Thank you for choosing Byers Mazda and sharing your feedback! Safe travels!

December 22, 2025

The service was great. I was in and out in know time. I would recommend them for future services. More

by Jhaskin51
Recommend Dealer
Yes
Employees Worked With
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stevie Ballinger
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Dec 22, 2025 -

Byers Mazda responded

Hi Haskin! Thank you for leaving us this five-star review and for your kind words about our service team at Byers Mazda! We'll see you next time!

December 22, 2025

Professional, efficient easy to deal with I liked the ease of scheduling and the text reminders More

by jkmergler
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken King
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Dec 23, 2025 -

Byers Mazda responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Byers Mazda Team

December 20, 2025

Thanks The service was efficient and I plan on returning the next time I want to have by car serviced More

by eike4545
Recommend Dealer
Yes
Employees Worked With
Brandon Essex
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Dec 22, 2025 -

Byers Mazda responded

Thank you for your business and for this fantastic review! We’re honored to have your support and look forward to welcoming you back to Byers Mazda Service Center in the future.

December 19, 2025

Everything was great! In and out in a timely manor. $106 to install a $20 air filter was kinda crazy but I’ll just do it myself! More

by mikejames3526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Pezzutti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Addis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryson or Brandon? Head service tech was great, Michael Hupp
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Dec 19, 2025 -

Byers Mazda responded

Thank you for sharing your feedback and we are happy to hear that your visit went smoothly! We understand your concern about the cost of the air filter and encourage you to reach out directly if you have questions about pricing. We’re here to help! - Byers Mazda Service Team

December 17, 2025

They were helpful in answering my question and also followed up with giving me instructions how to resolve the issue. More

by troesch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2025 -

Byers Mazda responded

Thank you so much for the kind feedback! I am really glad we could help answer your questions and provide the instructions you needed to resolve the issue. It was a pleasure assisting you.

December 17, 2025

Byers Mazda is fantastic. Ray Snapp is an excellent salesman and nice person. Do business with Ray and Byers Mazda, good people... More

by atmiller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hupp
Report | Print
Dec 17, 2025 -

Byers Mazda responded

Thank you for the wonderful review of Ray and our team! We appreciate your support and look forward to seeing you again at Byers Mazda. Safe travels!

December 11, 2025

First of all, I believe I have already responded to a survey so being asked the same things tends to rub me the wrong way. The service was excellent, expedient, and communication was very clear and succi More

by Lal02
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken King
Report | Print
Dec 12, 2025 -

Byers Mazda responded

Thank you for taking the time to review your recent visit here at Byers Mazda! We appreciate your business and hope to see you again in the future!

December 10, 2025

I was pleased with how efficiently Mr Snapp and the team worked to make and improve the sales offer and conclude the transaction. Selling my trade in was so convenient. More

by denisefranzking
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Addis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hupp
Report | Print
Dec 11, 2025 -

Byers Mazda responded

Thank you so much for your kind review! We are thrilled to hear that Mr. Snapp and the team made the sales and trade-in process efficient and convenient for you. We appreciate your business and look forward to serving you again in the future.

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