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Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
897 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 897 reviews

October 17, 2025

This is my fourth Mazda and I have brought all four Mazdas to BYERS MAZDA for service. This last Mazda3, I ended up purchasing at the end of the lease because I absolutely loved it so much. I’m going t More

by bragg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Pezzutti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Addis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2025 -

Byers Mazda responded

Thank you for trusting Byers Mazda with the care of your vehicles! It's great to know Kenny & the team have consistently provided excellent service. Your feedback is appreciated and we look forward to seeing you at your next visit. Take care!

October 17, 2025

Friendly, knowledgeable, listened to what I wanted. Made the whole process smooth & effortless. The car was perfect. Very nice people from the person who met me at the door to the people who watched me More

by vbausinger09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2025 -

Byers Mazda responded

We're happy to hear you had a seamless experience here at Byers Mazda! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

Oct 20, 2025 -

Byers Mazda responded

Thank you so much for this wonderful review! We're thrilled to hear that our team made your experience smooth and effortless from start to finish. Knowing that you found the perfect car and felt welcomed every step of the way truly makes our day. We appreciate you taking the time to share your feedback, and we can't wait to see you again down the road!

October 04, 2025

From test drive to the final signature everyone on the team was great to work with while accomplishing the sale. More

by Cheryl A Brown/Arron Reilly-Young
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2025 -

Byers Mazda responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that our entire team made your car buying journey a positive one from start to finish. Your feedback means the world to us and motivates us to keep delivering excellent service. We hope you're loving your new car and look forward to seeing you again for future service needs!

October 02, 2025

The Beyers personnel are competent, quick, thorough and pleasant to deal with. I trust their judgement. More

by hughclark0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2025 -

Byers Mazda responded

Thank you for your continued trust in the Byers Mazda team! We appreciate your support and look forward to seeing you at your next visit!

October 02, 2025

Very customer focused, clean, efficient and great communication throughout the process. The staff is knowledgeable and responds quickly with answers to questions. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2025 -

Byers Mazda responded

Thank you so much for your wonderful feedback! We're thrilled to hear you had such a positive experience with our team. It means a lot to us that you noticed our commitment to being customer-focused and efficient. We look forward to assisting you again in the future!

October 01, 2025

Everyone was wonderful to work with. This is why I come back for each car More

by mhatch35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan Addis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael O'Brien
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Oct 01, 2025 -

Byers Mazda responded

We truly appreciate your top-notch rating! Hope to see you again soon! - Byers Mazda

September 29, 2025

I found everyone at the dealership to be very knowledgeable, helpful, and friendly. They took into consideration our personal needs and wants and tried to work to those. More

by wyattboley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carrie Pezzutti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Moorehead, Finance
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Sep 29, 2025 -

Byers Mazda responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that our team was able to provide you with the knowledgeable and personalized service you deserved. It means the world to us when we can truly understand what our customers are looking for and help make the right choice for their needs. We appreciate your trust in us and hope you're absolutely loving your new vehicle. If you ever need anything in the future, please don't hesitate to reach out.

September 25, 2025

The Byers service department is great to work with. They offer a complete menu of service needs and do a fantastic job! More

by coachriff
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2025 -

Byers Mazda responded

Thank you so much for taking the time to share your positive experience with our service department! We're thrilled to hear that our team provided you with excellent service across all your needs. Your feedback means the world to us and motivates our entire team to continue delivering the quality work you've come to expect. We truly appreciate your trust in Byers and look forward to serving you again in the future!

September 13, 2025

So far my car is working great after the repair. The repair was all covered under warranty so no cost to me and I was given a loaner car for the whole time. Only complaint is I had to come back in a More

by BRADBURY.20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2025 -

Byers Mazda responded

Thank you for taking the time to share your feedback with us. We are so glad to hear that your car is running great after the repair and that we could provide you with a loaner vehicle at no cost to you. We sincerely apologize for the inconvenience of having to return to sign a new loaner agreement. We understand that this was an extra step for you, and we will be reviewing our process to ensure this doesn't happen again. We appreciate your business and hope to see you again in the future.

September 13, 2025

Excellent sales. Poor experience beyond that level. I have not yet had service done on the vehicle. More

by Juggernaut
Recommend Dealer
No
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2025 -

Byers Mazda responded

Thank you for taking the time to share your feedback with us. We're delighted to hear that you had an excellent experience with our sales team - they work hard to help customers find the perfect vehicle. I'm sorry to hear that your experience beyond the sales process didn't meet your expectations. Your feedback is valuable to us as we continuously work to improve all aspects of our service. We'd love the opportunity to discuss your concerns and ensure your future experiences with us are positive. Please feel free to reach out to me directly so we can address any specific issues you encountered. We appreciate your business and look forward to serving you better.

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