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Byers Mazda

Columbus, OH

4.8
921 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 921 reviews

December 19, 2025

Everything was great! In and out in a timely manor. $106 to install a $20 air filter was kinda crazy but I’ll just do it myself! More

by mikejames3526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Pezzutti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Addis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hupp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryson or Brandon? Head service tech was great
Dec 19, 2025 -

Byers Mazda responded

Thank you for sharing your feedback and we are happy to hear that your visit went smoothly! We understand your concern about the cost of the air filter and encourage you to reach out directly if you have questions about pricing. We’re here to help! - Byers Mazda Service Team

December 17, 2025

They were helpful in answering my question and also followed up with giving me instructions how to resolve the issue. More

by troesch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2025 -

Byers Mazda responded

Thank you so much for the kind feedback! I am really glad we could help answer your questions and provide the instructions you needed to resolve the issue. It was a pleasure assisting you.

December 17, 2025

Byers Mazda is fantastic. Ray Snapp is an excellent salesman and nice person. Do business with Ray and Byers Mazda, good people... More

by atmiller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hupp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2025 -

Byers Mazda responded

Thank you for the wonderful review of Ray and our team! We appreciate your support and look forward to seeing you again at Byers Mazda. Safe travels!

December 11, 2025

First of all, I believe I have already responded to a survey so being asked the same things tends to rub me the wrong way. The service was excellent, expedient, and communication was very clear and succi More

by Lal02
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken King
Dec 12, 2025 -

Byers Mazda responded

Thank you for taking the time to review your recent visit here at Byers Mazda! We appreciate your business and hope to see you again in the future!

December 10, 2025

I was pleased with how efficiently Mr Snapp and the team worked to make and improve the sales offer and conclude the transaction. Selling my trade in was so convenient. More

by denisefranzking
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Addis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hupp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2025 -

Byers Mazda responded

Thank you so much for your kind review! We are thrilled to hear that Mr. Snapp and the team made the sales and trade-in process efficient and convenient for you. We appreciate your business and look forward to serving you again in the future.

December 10, 2025

Wonderful purchasing experience at Byers Mazda! My excellent experience with a past purchase at different Byers dealership is what steered me to Byers Mazda. Ray Snapp was my sales specialist and h More

by Glexdriver
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Addis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Renner Brianna Rodgers
Dec 11, 2025 -

Byers Mazda responded

Thank you so much for your kind words and for choosing to return to the Byers family! We are thrilled to hear that Ray, Josh, and Brianna provided you with such a seamless and pressure-free experience. It is always our goal to make the trade-in and buying process as fair and easy as possible. We hope you love your new vehicle and look forward to seeing you down the road.

December 09, 2025

This was my first time at the dealership bar thought the service was excellent. Kudos to service advisor Stevie was great. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2025 -

Byers Mazda responded

Mike, we're delighted to hear Stevie and the team took great care of you during your visit at Byers Mazda. Thank you for choosing us and we look forward to assisting you in the future!

December 04, 2025

I like how they do a video of the Walkabout under the the car explaining what needs to be replaced or may need something in the near future. Stevie is the absolute best More

by marshais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

Byers Mazda responded

Thank you for highlighting the thoroughness of our service inspections and for sharing your thoughtful feedback about Stevie! We are grateful to have you as a Byers Mazda customer.

December 02, 2025

Provided overall good customer service. Top service from Ray Snapp. Very satisfied with the new car More

by equinn
Recommend Dealer
Yes
Employees Worked With
Tristan Addis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan Addis
Dec 03, 2025 -

Byers Mazda responded

We really appreciate you taking the time to leave Byers Mazda this awesome review, thank you!

December 02, 2025

I did a survey through email that should have everything I do not want to More

by GAST_13
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken King
Dec 03, 2025 -

Byers Mazda responded

Hi! Thank you for taking the time to complete the survey we sent by email. We truly appreciate your feedback at Byers Mazda! If there’s ever anything additional you’d like to share or if we can assist you further, please don’t hesitate to reach out.

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