Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
852 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
Contact Dealership
View Awards

2435 Billingsley Rd.

Columbus, OH

43235

Directions

By Type

Showing 852 reviews

February 22, 2024

Everyone was very nice. John, my salesperson was excellent! I came back the next day after the sale. John was off but everyone there were great. Thanks! More

by palumbo_rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everyone was great, John Bechtel, Amanda Trout
Report | Print
Feb 27, 2024 -

Byers Mazda responded

Thank you for your kind words and congratulations on your new Mazda, we are so happy that you had a great experience! It is wonderful to hear that John provided excellent service during your visit. We appreciate your business and can't wait to see you back at Byers Mazda in the future. Thank you for choosing us as your dealership.

February 20, 2024

In my recent search for a used vehicle, I dealt with several dealerships. I would say that Byers Mazda was head and shoulders superior to the others. They were quick to respond and provide requested i More

by George R.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2024 -

Byers Mazda responded

Thank you for taking the time to share your positive experience with Byers Mazda, George. We are thrilled to hear that our team went above and beyond in assisting you with your vehicle search. Providing excellent customer service is our top priority and we are grateful for your recommendation. Thank you for choosing us as your dealership and we hope to have the opportunity to work with you again in the future.

February 20, 2024

I got a very good deal on CX-30. Ray Snapp was very helpful and gave all the details and info about the offers going on. His expertise and guidance made the decision-making process s More

by anju
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2024 -

Byers Mazda responded

Thank you for taking the time to share about your experience, Anju! We're thrilled to hear that Ray was able to make your decision-making process stress-free and provide expert guidance throughout the transaction. It's also wonderful to know that our offer of continued support even after delivery was valuable. We appreciate your business and look forward to serving you again in the future!

February 17, 2024

I arrived on time. She identified me from her screen that I had an appointment at 10:30. It was the quickest appointment I've had there. More

by bluevitara000
Recommend Dealer
Yes
Employees Worked With
Morgan Minnear
Report | Print
Feb 19, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda for your recent vehicle maintenance appointment. Our team strives to provide efficient and timely service to our customers, and I'm glad that we were able to do so during your visit. Your continued patronage is greatly appreciated. We look forward to seeing you again at your next appointment!

February 13, 2024

It was a smooth process! I was coming in now knowing much about Mazda and all the different packages of cars that were available and Michael explained it to me in great detai More

by ricker.74
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael O'Brien
Report | Print
Mar 05, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda and taking the time to write a review, we really appreciate your feedback! It's wonderful to hear that our sales associate Michael was able to provide you with detailed information and help you find the perfect vehicle. We value your loyalty and look forward to seeing you again in the future. Thank you for making us your go-to dealership.

February 12, 2024

Excellent service from Ray Snapp. I felt respected and was educated on all the various models they offered. I bought a CX-5 Premium and am very happy with it. They are very busy on Sa More

by BuckeyeGina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2024 -

Byers Mazda responded

Thank you so much for choosing Byers Mazda and for sharing your positive experience, Ray. We are delighted to hear that you felt respected and educated throughout the process. Providing exceptional customer service is one of our top priorities and it is great to know that we exceeded your expectations. We are also thrilled to hear that you found the perfect vehicle in our CX-5 Premium. Our team takes great pride in helping each customer find the right fit for their needs. Thank you for recommending us and we look forward to seeing you again soon at our dealership.

February 11, 2024

Professional and thorough. They communicate quickly and efficiently. I'm impressed with their willingness to respond to questions that arose. More

by donald.w.richards
Recommend Dealer
Yes
Employees Worked With
John Bechtel, John Bechtel
Report | Print
Feb 12, 2024 -

Byers Mazda responded

Hi there! Thank you so much for taking the time to leave a review for Byers Mazda. We are delighted to hear that you had a great experience with our team and that we were able to provide you with professional and thorough communication. It's our goal to make sure that all of our customers' questions are answered in a timely and efficient manner, so we're thrilled that we were able to do that for you. Thanks again for your kind words, and we hope to see you again soon at Byers Mazda!

February 11, 2024

I feel like I'm always treated with respect and the prices have been fair. I think Mr. Ken is trustworthy, hope I'm not wrong ??. However, I do not like being pressured to rate the service with the fir More

by judeataylor
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken King
Report | Print
Feb 12, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda for your automotive needs. We are thrilled to hear that you have always been treated with respect and have found our prices to be fair. Ken is a valued member of our team and we are glad to hear that he has earned your trust. Our goal is always to provide exceptional service and build long-lasting relationships with our customers. We appreciate your feedback on our follow-up process after service and will make sure to improve in this area moving forward. Thank you again for choosing Byers Mazda and we look forward to seeing you again soon!

February 10, 2024

Ken was very knowledgeable and nice. Everything was presented in a knowledgeable manner Very pleased with the service More

by debcarp3
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken King
Report | Print
Feb 15, 2024 -

Byers Mazda responded

Thank you so much for taking the time to leave us a review, and for choosing Byers Mazda! I'm thrilled to hear that Ken was able to provide you with exceptional service and that you were pleased with his knowledge and demeanor. We strive to ensure all of our customers have a positive experience during their visit. Please let us know if there is anything else we can do for you in the future. We look forward to seeing you again at Byers Mazda!

February 04, 2024

Very clean store. Great location. Staff was friendly, courteous, and helpful. Ray was well informed and easy to work with. More

by tim.perrine51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2024 -

Byers Mazda responded

Thank you for taking the time to share your experience at Byers Mazda, we are happy to hear that you found our store clean and staff friendly. We strive to provide a pleasant and efficient shopping experience for all of our customers. We greatly appreciate your kind words about Ray, our knowledgeable and helpful team member. It is our goal to make sure every customer feels comfortable and confident when making their purchase decisions. We hope to see you again soon at Byers Mazda!

1
...
22
23
24
...
86