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Byers Mazda

Columbus, OH

4.9
687 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 687 reviews

October 31, 2022

We had a very pleasant experience buying my car. We drove from Cincinnati determined to get a car and had a couple of options from Cars.com. I was in contact with Becky White. We had the best custom More

by HappyDriver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Addis, Becky White
Nov 01, 2022 -

Byers Mazda responded

Hi, we are so happy you came up from Cincinnati to Byers Mazda for your new Kia! We appreciate your business and are thankful for your review.

October 30, 2022

The dealership was very clean and inviting. All staff I spoke to were helpful and friendly. More

by TrishaLee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Byers Mazda responded

Hi, we are so happy you chose Byers Mazda to help find your new Mazda! We appreciate your business and are thankful for your review.

October 29, 2022

Good experience. Efficient purchasing procedure and would recommend to those who are in Columbus area More

by zc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Byers Mazda responded

Hi, we are so happy you chose Byers Mazda to help find your new Mazda! We appreciate your business and are thankful for your review.

October 26, 2022

No pressure, no gimmick dealership. Every employee we dealt with was professional and able to intelligently answer any question we had. Our salesman, Michael O’Brien, was great to work More

by Greg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Byers Mazda responded

Hi Greg, we are so happy you chose Byers Mazda to help find your new Mazda! We appreciate your business and are thankful for your review.

October 25, 2022

Michael O’Brien was extremely responsive to all of our questions and was very helpful. More

by RM
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Byers Mazda responded

Hi, we are so happy you chose Byers Mazda to help find your new Mazda! We appreciate your business and are thankful for your review.

October 20, 2022

Had a very positive experience ordering and picking up my 2023 Mazda CX-5. John Bechtel was most helpful and flexible in working with me and answering all my questions. More

by jenniferljarvis
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Byers Mazda responded

Hi Jennifer, we are so happy you chose Byers Mazda to help find your new CX-5! We appreciate your business and are thankful for your review.

October 16, 2022

Have Very a great experience buying my cx-30 and would recommend those who are in the Columbus area go! More

by CoolDriver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky White
Oct 17, 2022 -

Byers Mazda responded

Hi, we are so happy you chose Byers Mazda to help find your new CX-30! We appreciate your business and are thankful for your review.

September 25, 2022

Informative, knowledgeable, and transparent staff. They were was very helpful during the car buying experience. I have and would continue to recommend Byers to friends. More

by xenos9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Eberhart
Sep 26, 2022 -

Byers Mazda responded

Hi, we are so happy you chose Byers Mazda to help find your new vehicle! We appreciate your business and are thankful for your review.

September 09, 2022

This has been the easiest, most professional, most transparent, and most pleasant car buying experience either of us have ever had. John was super easy to work with and very clear about upfront about More

by deb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Byers Mazda responded

Hi, we are so happy you chose Byers Mazda to help find your new vehicle! We appreciate your business and are thankful for your review.

September 07, 2022

All negative reviews for this dealership are being deleted by Mazda employees at this shady stealership including the 1 star review I gave them 2 months ago for the xxxx service job that almost killed More

by kj2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Female that doesn't work in service filling in
Sep 08, 2022 -

Byers Mazda responded

Hi, we are sorry you did not have a positive experience with us and our service manager would love to speak with you about it. At your convenience, please reach out to ayochus@byersauto.com with your contact info.

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