Byers Mazda

A no nonsense dealership. Drove from Michigan to pickup our MX-5. The whole experience went very smoothly. After locating the vehicle on cars.com, we were put in touch with Be Drove from Michigan to pickup our MX-5. The whole experience went very smoothly. After locating the vehicle on cars.com, we were put in touch with Becky White. She is straight forward, honest and truthful. We put down a $500 refundable deposit. This actually lets you test drive before you buy! There were other dealers requiring a $1000 non-refundable deposit. Also, this dealership doesn’t require you to “add-on” additional items to your car or “mark-up” from MSRP. All-in-all, very satisfied and “we love our car”! More

John was great to deal with. He worked with me on my trade in and got me the car at the price I was looking for. The dealership made the process simple and efficient when I picke He worked with me on my trade in and got me the car at the price I was looking for. The dealership made the process simple and efficient when I picked up my new CX9. Thanks for an excellent experience! More

Very thoughtful salesmen. They found a specific car with the exact specs I wanted during the chip shortage and let me know right away once it arrived on the lot. They even hel They found a specific car with the exact specs I wanted during the chip shortage and let me know right away once it arrived on the lot. They even held on to it for a whole week while I was away on vacation, refusing to sell it to anyone else. I'm willing to drive 2 hours from home to go here for any service I need done since they have treated me like I'm royalty or something. Plus hey, there's free coffee made by a machine that has dozens of options to choose from sooo that's a bonus. Anyway, 11/10 would go again. More

John was great, highly recommend, and the whole process was easy and went as smoothly as possible. Looking forward to zipping around in my new CX-5! was easy and went as smoothly as possible. Looking forward to zipping around in my new CX-5! More

Byers was very fair and found the exact car that I wanted…CX-5 preferred package, deep Micah blue. After the one that they found had navigation chip and all weather mats, they kept the same price as o wanted…CX-5 preferred package, deep Micah blue. After the one that they found had navigation chip and all weather mats, they kept the same price as originally quoted. It was a seamless process and found the best rate possible…3.29% for 75 months. It did take 6 weeks because the color was in such high demand. They kept communicating with me and offered other colors but I stuck with the blue. They made it happen and was the best buying experience that I ever had. In times like these, that is saying a lot as the most popular cars are so hard to find. Don’t fear, they will work hard to find what you are looking to get. 100% satisfied! Great job Byers!!! More

The dealership had great options for test drive, right from the start. A rare thing in the shortage times. I worked with Michael and Thomas who helped evaluate my options and even worked with me for futur from the start. A rare thing in the shortage times. I worked with Michael and Thomas who helped evaluate my options and even worked with me for future options. They worked out a fair and helped sail through the purchase process without high pressure. They made the documentation process simple. I would appreciate, if the add on warranty options are laid out during the sales process and not during the finance process to make it easy to assess the overall cost. A thing I feel all dealers should do. I wish the service & parts department offers more competitive pricing. More

Michael was a perfect ten. Never pushy and took so much time to answer each and every question- even when I asked the same question multiple times. I had his undivided attentio Never pushy and took so much time to answer each and every question- even when I asked the same question multiple times. I had his undivided attention during the buying process and it was an easy experience start to finish. Lucky to have worked with him. More

Thomas H. did a great job answering my questions about my CX5; would recommend friends and family to work with him. The whole team was very attentive especiall did a great job answering my questions about my CX5; would recommend friends and family to work with him. The whole team was very attentive especially when the tech went down. Very accommodating. More

Great customer service, they always help me and answer all my questions, I’m really happy to choice this dealer all my questions, I’m really happy to choice this dealer More

Great service, they are very customer focused and got me in a vehicle that matches what I wanted tonpay in a vehicle that matches what I wanted tonpay More