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Byers Mazda
Columbus, OH
675 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed..
We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 675 reviews
April 21, 2018
Scheduled service I just had 60,000 mile service done on my Outback. The service was quick and I was done in about 3 hours. I only wish the service options and prices I just had 60,000 mile service done on my Outback. The service was quick and I was done in about 3 hours. I only wish the service options and prices were available on the website. There were three different options to choose from so it would of been nice to see these before hand to truly decide what I wanted to do. Other than that, all service reps were kind and courteous and my service there is always worth the hour and a half drive! More
by WICK26_2
Verified CustomerEmployees Worked With
Ann with service.
Helpful April 21, 2018
Fast, efficient and fairly priced. The service employee wrote up my needs quickly and told me my car would be finished in 30-45 minutes. He informed me that they would do the L O F and The service employee wrote up my needs quickly and told me my car would be finished in 30-45 minutes. He informed me that they would do the L O F and check out all routine safety items. About 30 minutes later he came into the service waiting area to ask if I wanted him to change two filters. He showed me how dirty the filters were in comparison to how new filters looked. I quickly agreed to the new filters. Within five minutes the car was ready. He went over a safety checklist pointing out that my tires had a larger variance in trade wear than is preferred. We agreed to watch this to assess impact on future drive performance. More
by dsibrown
Employees Worked With
David Beaver
April 21, 2018
Helpful, efficient and pleasant! Came to the dealership for help with lug nuts. Service department solved the issue and I was on my way home in about 45 minutes. Came to the dealership for help with lug nuts. Service department solved the issue and I was on my way home in about 45 minutes. More
by BASPIERLING
Employees Worked With
April 20, 2018
Service builds loyalty The service department (especially Ken) have always gone the extra mile to help fit my requests into their schedule and anticipate my needs. Ken sel The service department (especially Ken) have always gone the extra mile to help fit my requests into their schedule and anticipate my needs. Ken sells the Byers dealership. More
by Kk
Employees Worked With
April 19, 2018
Courteous helpful service The car had a transmission problem that Ken took great care to correct and make me feel like everything possible was being done to lessen any inconven The car had a transmission problem that Ken took great care to correct and make me feel like everything possible was being done to lessen any inconvenience. Had me use a nice loaner car in the mean time which given my schedule was greatly appreciated. More
by sueowen1950
Employees Worked With
April 19, 2018
Fantastic! Service was easy and efficient. People were pleasant and the environment was clean and welcoming! It is always a pleasure coming to byers! My car look Service was easy and efficient. People were pleasant and the environment was clean and welcoming! It is always a pleasure coming to byers! My car looks and feels great! More
by j.lyn33
April 19, 2018
Once you pay you don't matter. The buying experience was okay but the clock never worked and we wanted to bring it back for an accessory to be installed. Multiple voicemails to a se The buying experience was okay but the clock never worked and we wanted to bring it back for an accessory to be installed. Multiple voicemails to a service associate and the salesperson went unanswered. we finally decided we didn't want to go back and took the car 75 miles one way to another dealer to have our needs met. More
by LYNNBRANT
Employees Worked With
Joe in service, Don Overmyer
April 18, 2018
Great customer service! Ken is the best! Great customer service! Doesn’t waste your time and he knows exactly what is needed! Does not try to sell you things that are not Ken is the best! Great customer service! Doesn’t waste your time and he knows exactly what is needed! Does not try to sell you things that are not needed. Highly Recommended!!! More
by Naveed
Employees Worked With
April 18, 2018
Mazda Safety Recall Good service - the only issue was my hood wasn’t latched and I had been driving around with it moving and could have caused an accident. Good service - the only issue was my hood wasn’t latched and I had been driving around with it moving and could have caused an accident. More
by saalmanh
Employees Worked With
Not sure
April 18, 2018
Quick and painless It was great to start and finish the search for a used car in a single afternoon. The entire process was straightforward, even for those of us who don It was great to start and finish the search for a used car in a single afternoon. The entire process was straightforward, even for those of us who don't buy cars often. Thanks Jeff! More
by SarahM
Employees Worked With
Jeff Rettinger
