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Byers Mazda - Service Center

Columbus, OH

4.6
235 Reviews
Call Service Center (614) 714-5684

235 Reviews of Byers Mazda - Service Center

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May 31, 2025

The service department is fantastic. The Full Circle Inspection video is a great bonus to keep my car in great working order. I appreciate it! More

by KMALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Byers Mazda responded

We're delighted to hear that you found our service department at Byers Mazda fantastic and appreciated the inspection video! Keeping your car in top shape is our priority, and we're here whenever you need us! Safe travels!

May 24, 2025

Ken was very helpful when our car needed repairs when we were 8 hours from home. More

by Gardnerd11303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025 -

Byers Mazda responded

Hi Gardner! Thank you for leaving us this five-star review and for your kind words for Ken from our service team at Byers Mazda! We'll see you next time!

May 24, 2025

Thanks, Stevie, for working me in! Everyone at Byers is top notch! Keep up the good work! More

by bostonjamesw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025 -

Byers Mazda responded

Hi James! Thank you for leaving us this five-star review and for your kind words for Stevie from our service team at Byers Mazda! We'll see you next time!

May 23, 2025

I like the facility, I think they're fair when it comes to service pricing and I appreciate the transparency with the technicians sending a video of the inspection. More

by jg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025 -

Byers Mazda responded

Thank you for sharing your positive experience with us at Byers Mazda! We're glad to hear that you appreciate our transparent service and the video inspections from our technicians. We look forward to serving you again in the future!

May 03, 2025

An excellent job of finding my problem and dealing with me showing up unannounced. Most helpful More

by kahmfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Byers Mazda responded

Hi Kahmfan! Thank you for leaving us this five-star review and for your kind words about our service team at Byers Mazda! We'll see you next time!

May 07, 2025 -

Byers Mazda responded

Thank you so much for your kind words! We’re thrilled we could help you with your concern, even without an appointment. Providing helpful and efficient service is always our top priority. If there’s anything else we can assist you with, please don’t hesitate to reach out. We truly appreciate your feedback!

May 03, 2025

Used the express oil change and video check services, very quick and thorough. Recomend these services for your Mazda. More

by DEPCOAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Byers Mazda responded

Thank you for recommending our express oil change and video check services at Byers Mazda! We're glad to hear that your experience was quick and thorough. We look forward to serving you again in the future!

April 24, 2025

I asked Ken a very valid question about if something was covered under warranty and instead of just telling me it wasn't, he chuckled like it was an extremely silly question to ask. I hope he doesn't treat More

by trentsthompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken King
1.0
This rating includes all reviews, with more weight given to recent reviews.
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April 19, 2025

Ken and Byers Mazda always do a great job servicing our Mazdas and keeping me informed throughout the maintenance process. More

by marlene14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Byers Mazda responded

Hi Marlene, we're delighted to hear that Ken and the Byers Mazda team have consistently provided you with excellent service. Thank you for your trust in us! Safe travels!

April 18, 2025

The dealership was clean professionally ran dealt with service and sales. Both groups did a fantastic job. More

by Hank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell was the sales person that assisted me and my wife and purchasing a new Mazda. He did a fantastic job and will earn my business on my next purchase.
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Apr 21, 2025 -

Byers Mazda responded

Hank, we're delighted to hear that both our service and sales teams at Byers Mazda provided you with a fantastic experience. Thank you for the kind words!

April 15, 2025

1 poor oil change took over two hours. Appt at 1:30. Got out after 3:00 More

by Rcurfman
Recommend Dealer
No
Employees Worked With
1 poor oil change took over two hours. Appt at 1:30. Got out after 3:00
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