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236 Reviews of Byers Mazda - Service Center
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Verified Customer
April 12, 2025
Phenomenal experience at Byers Mazda! Ken kept me informed regarding the status of my vehicle. The repairs I needed were completed sooner than expected, which was a pleasant surprise. I w Ken kept me informed regarding the status of my vehicle. The repairs I needed were completed sooner than expected, which was a pleasant surprise. I will definitely return for all my future service. More
by adav82
April 05, 2025
My service visits there are always a good experience. Everyone is professional and courteous. The videos are very helpful. Everyone is professional and courteous. The videos are very helpful. More
by SBERGEMANN0
April 05, 2025
Fast and professional service. Wait time was less than what I expected. Will definitely be back. Wait time was less than what I expected. Will definitely be back. More
by janb02
March 28, 2025
I still find the configuration of the new facility confusing- where to go , when. If the car had been washed—perfect. confusing- where to go , when. If the car had been washed—perfect. More
by sherivancleef
March 28, 2025
Wait time less than expected. Very clean spaces, especially restroom. Very friendly emplyees. good experience. Very clean spaces, especially restroom. Very friendly emplyees. good experience. More
by Becky Cross
Employees Worked With
March 23, 2025
My service rep was very professional and friendly. Thanks for the great service and I’ll be back Thanks for the great service and I’ll be back More
by dberg001
March 22, 2025
Everyone has been terrific this is my first purchase of Mazda . Stevie in service has been great 👍 Mazda . Stevie in service has been great 👍 More
by schlegel926
Employees Worked With
Other Employees :
Stevie in service has been terrific 👍
March 22, 2025
The door handle was replaced as requested. However, the main reason for the service was to provide a detailed interior and exterior cleaning. I was told they would need the car for most of the However, the main reason for the service was to provide a detailed interior and exterior cleaning. I was told they would need the car for most of the day to complete. Dropped car off at 7am, and picked car up at 3:30pm after receiving a text stating that the work was completed. The car was not cleaned with no explanation as to why not. I was told they’ll look into it and call me. Have not received a call. I live almost an hour away from the dealership so it’s not exactly convenient for me to leave my car all day especially for nothing. I have never considered having a car detail cleaned before but I thought I would splurge as I’m going on a special trip to see my son. I know this is over the top for me to add, but I’m extremely disappointed. I have terminal cancer and my time is limited and I just wanted to treat myself to something nice. I do realize in the scheme of things not having my car cleaned doesn’t compare to other real works problems. But the lack of service I received without any solutions offered is disappointing. More
by cliffwood
