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Byers Toyota

Delaware, OH

4.6
2,473 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,473 reviews

September 18, 2020

Very courteous staff. Service was explained completely. However, I thought that the work that was provided was very expensive. Did have a nice and clean lounge. More

by Gregk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jameson Church
Sep 18, 2020 -

Byers Toyota responded

Thanks for taking the time to rate us. Glad to hear we did a great job for you. We try to do our best to price our services competitively in the market but yet still provide exceptional service. We do appreciate your input and will make sure we pass that along.

September 18, 2020

Good service. However they did not know that I had extended warranty. Wanted to charge me $3000. I had to bring this up. Thank you More

by JACKIEP0927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Sep 18, 2020 -

Byers Toyota responded

Thanks for choosing our service department. Sorry we missed the extended warranty, thank goodness you had coverage and the charges where handled for you! We appreciate the business

September 18, 2020

Friendly service from sales person and finance person. No pressure. Willingness to find the car we were interested in buying. Helpful manner explaining newer car features. More

by jen_walraven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Byers Toyota responded

Thanks you. We think that Mullzie and Josh do a great job also. We appreciate your business and taking the time to give us an excellent rating.

September 18, 2020

We definately had a good experience with our salesman Kyle Foos. He took good care of us and because the vehicle we bought was not already detailed he arranged for us to bring it back for a full detail. More

by rboster1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Foos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to purchase your vehicle! We greatly appreciate your review and your support!

September 17, 2020

The service department helped my family out quite a bit. We are from Cleveland and my daughter goes to OWU and had an issue with her car. They were honest and fair and when the problem wasn’t resolved after More

by erielake75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Byers Toyota responded

Glad to hear we were able to take care of the issue for you. We look forward to helping you and your daughter in the future if needed. Thanks for the 5 Stars.

September 17, 2020

This was one of the best experiences buying a car that I’ve had. Started out with Tom bray then the manager Jeff Caldwell and then josh in the finance dept. More

by Shatfield21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Bray
Sep 18, 2020 -

Byers Toyota responded

Wow, that's great to hear. We thank you for the business and the 5 Stars.

September 16, 2020

Problem with vehicle was resolved professionally, keeping me in the loop. Pam Bishop is excellent, providing updates and possible options. Problem was resolved and she followed up. More

by NBREWER1
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
Sep 18, 2020 -

Byers Toyota responded

Thanks for the 5 Stars! Pam does an excellent job for us, we are lucky to have her as our Service Manager. Happy we were able to get your problem fixed.

September 15, 2020

I am very satisfied with the Toyota team, especially our sales associate Jeff Mull who worked very hard finding a Toyota Tundra that I was looking for when they seemed to be taken everywhere he looked. More

by tim_mcdonnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to purchase your vehicle, Tim! We greatly appreciate your review and your support!

September 15, 2020

Timely service. Easy scheduling. Love the Toyota Care Plus option. Clean waiting area. Appreciate the detail of the inspection at the time of service. Wish there was a complimentary car wash! More

by Jmc74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure of employee name
Sep 28, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to service your vehicle! We greatly appreciate your review and your support!

September 15, 2020

I trust the service. Staff explains things well, and are friendly and courteous. the space is clean and well organized. I like that they keep track of what maintenance you need. More

by GINGERYOGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Sep 28, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We greatly appreciate your review and your support!

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