Byers Toyota

Always great!!! Did great job and I’ll be back Wednesday to get brakes done on Rav!!!!have all of my Wife’s and mine Rav work done here and not done in Marion, Oh Did great job and I’ll be back Wednesday to get brakes done on Rav!!!!have all of my Wife’s and mine Rav work done here and not done in Marion, Oh More

Great experience I went into the dealership knowing what I wanted and Jeff and staff were helpful throughout the whole process in getting the deal done. I recommend! I went into the dealership knowing what I wanted and Jeff and staff were helpful throughout the whole process in getting the deal done. I recommend! More

Excellent! Great experience overall from the initial call to the final sale. All employees were attentive to my interests and my financial parameters. Will alway Great experience overall from the initial call to the final sale. All employees were attentive to my interests and my financial parameters. Will always recommend! More

Great Customer Experience We went to Byers Toyota for the first time because of a Facebook listing for a used car. As soon as we pulled into the business Shayne came out to gr We went to Byers Toyota for the first time because of a Facebook listing for a used car. As soon as we pulled into the business Shayne came out to greet us. He was very familiar with the cars in stock and listened to our needs. The dealer is very clean and the staff was very helpful and courteous. We will come again for our next purchase. More

Unscheduled Service On Friday (12/6/19) 3:30pm my ‘11 Prius 12v battery gave up! I was able to gain entry and do a quick charge and called Byers service to see if they c On Friday (12/6/19) 3:30pm my ‘11 Prius 12v battery gave up! I was able to gain entry and do a quick charge and called Byers service to see if they could replace it. They said bring it in and they would work me into the schedule. I arrived at approx 4:35 and was met by Jameson Church, assistant service manager and he promptly initiated the repair. In addition, oil change was due and that was accomplished too. Excellent communication and customer service by Jameson and all the staff. So I was ‘out the door’ at approx 5:45pm. Bottom line: great customer service by all and accommodation of unscheduled service by a great Byers team ! Thanks to all. More

Great customer service I have been pleasantly impressed each time I have been to Byers in Delaware since last summer when I bought my vehicle. They are very friendly and tel I have been pleasantly impressed each time I have been to Byers in Delaware since last summer when I bought my vehicle. They are very friendly and tell me how they can help with my service needs. It is a small enough place to get personal service yet big enough to get any job done. More

Quick courteous and at scheduled time Flexible when late for appointment due to unforeseen work schedule. Half hour late but willing to fit me in late in the day. Scheduled for 440 pm. Fit Flexible when late for appointment due to unforeseen work schedule. Half hour late but willing to fit me in late in the day. Scheduled for 440 pm. Fit me in at 5pm. More

Not real knowledgeable Went in for first six month service call. Mentioned that I had questions about my navigation system re: using Entune, Bluetooth, Apple Car Play, etc. Went in for first six month service call. Mentioned that I had questions about my navigation system re: using Entune, Bluetooth, Apple Car Play, etc. Was told this was not a service issue but needed to talk to my salesperson. Told I wanted to be able to grab driver side handle to unlock all the doors instead of just the drivers. He said they would have to go into the electronics to change that option because for safety it was designed to open just the one door. While waiting for car, I got out manual and found that if you grab the door handle and hold for 3 or more seconds, all the doors will unlock. When I told him that, he did not know that. Had trouble with car surging after slowing down. The installed software update that the "hope will fix it." I will drive it and let them know if corrected. Worked with Salesman after car was done, and he was not real knowledgeable about the radio system. Manual was confusing and did not get all my answers. Will work on this myself. Then flashing lights came on display. Took car back inside and they ran diagnostic to tell what the codes were. Came back and said they had to drive the car a few minutes since the software was updated. Problem corrected. Routine service call took 2 1/2 hours !!! Not a happy camper. More

Mostly painless I hate buying cars but this was pretty hassle free. Felt like everything was pretty upfront and prices and total cost was clear and fair. I hate buying cars but this was pretty hassle free. Felt like everything was pretty upfront and prices and total cost was clear and fair. More

Awesome We stopped in to look at the new vehicles and Christian, a new car sales person approached us. He was very knowledgable, friendly and answered all our We stopped in to look at the new vehicles and Christian, a new car sales person approached us. He was very knowledgable, friendly and answered all our questions. We ended up p leaving with a new Rave 4. Love it! And Christian was amazing and awesome to work with. More