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Byers Toyota

Delaware, OH

4.6
2,525 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,525 reviews

October 30, 2019

helping settle insurance coverage disputes Our daughter's car was damaged while parked in a public lot. Law enforcement and her insurance agent the car was not repairable. There was a differenc More

by BDENTON0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kannon Grant
Nov 01, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

October 30, 2019

Unhappy We were able to get the needed part for $300.00 less from the same store but we’re informed that since we supplied the part it wouldn’t have a warrant More

by DIGGER_43015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tara Farmer
Nov 01, 2019 -

Byers Toyota responded

Hello, We apologize for the inconvenience, but there are certain restrictions from warranty that our beyond our control. We do our absolute best but when our Toyota Authorized Parts Department does not supply the part, our hands are unfortunately tied. With that said, we ask that you please give us a call so we can help out as much as possible. We can assure you that we are here to help.

October 30, 2019

My experience with Byers was wonderful. Troy Snyder made buying a new vehicle a great experience. I was very happy with the service I got, and would recommend Byers to everyone, and will let everyone know t More

by Mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

October 30, 2019

Gynnae is wonderful. She explains exactly what is happening Gynnae was very friendly. Even though my car is almost 10 years old, she treats me like I have a newer car. I can trust her More

by Venza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

October 30, 2019

Oil change I had an oil change scheduled for 8:40 am and happened to come in at 8:00. Service was able to get me in right away and the service was completed quic More

by RJILLIAN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Kelley
Nov 01, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

October 30, 2019

Unscheduled vidit I was having a problem with a dealer installed option and wanted to get some checks done. The service rep was very understanding and said she would More

by Kkortlandt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

October 30, 2019

Wonderful customer service. I trust this Toyota service center to take care of my car and I always receive wonderful customer service. convenient, and trustworthy, don’t have to More

by TJSIDHU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley
Nov 01, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

October 30, 2019

Very friendly and helpful. ok I would highly recommend this Toyota dealership. They are always helpful and friendly, and the service is quick. Christian has sold me several cars, More

by MROACH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer, Dan Kelley, Christian Norman
Nov 01, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

October 30, 2019

Recently Purchased I only purchased the 4Runner a few weeks ago, so I haven't had an opportunity or need to visit the service department yet, other than the original del More

by rscation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Gibson
Nov 01, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

October 30, 2019

Completed the job in a timely and professional manner. Repaired and repainted scratch on new car at delivery. Provided free rental car and kept up to date on work progress. Would recommend this dealership More

by griff3885
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Harper-No longer employed there
Nov 01, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

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