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Byers Toyota

Delaware, OH

4.6
2,479 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,479 reviews

February 03, 2019

Outstanding!! Always nice to come to Byers Toyota. I appreciate the excellent service that I receive every time. Thank you and keep up the good work. More

by ROSALINDMCGARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Kelley
Feb 05, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you! We greatly appreciate your review and support!

January 31, 2019

Poor customer service Received a coupon and they choose not to honor it The service manager to choose not to be helpful and do the right thing and honor the coupon More

by DELASHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Byers Toyota responded

Delashell, We are sorry to hear we were unable to provide an excellent experience during your visit; however, as we stated when you visited. The coupon you presented was for a conventional oil change when your vehicle requires a synthetic. There is quite a big difference between the two, and thus a price difference. We did award the synthetic coupon price for your oil change. We ask that you give us a call if you have any further questions. We can assure you we are here to help, and do work to provide the best price possible.

January 30, 2019

Efficient knowledgeable staff, friendly service Very nice facility, lots of smiling faces. Troy was very knowledgeable and made our experience a smooth one from the sale of the vehicle through the More

by BOBRETTERER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

January 29, 2019

Courtesy and Efficiency From booking up to release of the maintained vehicle, staff is showing great attention to customer. Intervention for regular maintenance scheduled on More

by Thierry
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
Jan 30, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent overall experience for you. We apologize for any inconvenience that we may have caused with the delay, but we appreciate your understanding. Please give us a call if there is ever anything we can do to help! We appreciate your review and support!

January 27, 2019

Great Customer service The staff really took the time to answer questions and help even when it was past their work hours. Great customer service. I definitely recommend th More

by STSTEW852
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
Jan 30, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear that we could provide an exceptional service experience for you! We greatly appreciate your review and support!

January 22, 2019

Great Love I can make appt. Online and they are always ready for me when I come in. Never really have to wait a long time. More

by red78232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear you love the online scheduling, and we are pleased to hear our team is able to provide an excellent experience when you visit! Please give us a call if there is ever anything we can do to help!

January 22, 2019

Great service Everyone was very helpful especially Tara!!! I’ve had problems at the Toyota Direct by Easton and they replaced a wrong part/misdiagnosed and my door More

by Coop4033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Jan 25, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you, we greatly appreciate your review and support and we ask that you please give us a call if there is ever anything we can help with in the future!

January 22, 2019

My disappointment The car purchased I love and the buying experience was great but the service department I feel the techs doesn’t have Integrity never left truly sure More

by JPETERSON9752
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Jan 25, 2019 -

Byers Toyota responded

Hello JPETERSON9752, We are concerned about your experience, we can guarantee to you that our service team is fully prepared and capable of providing an excellent and thorough service experience. If you have any questions regarding your service visit, please give us a call so we can walk through each item we completed. We are here to help you, and that is what we intend to do! We look forward to hearing from you soon!

January 22, 2019

Overall a good dealership and people Purchased a car with a trade and cash. Got a fair price for the trade and got the car I wanted. Would have been less stressful if they would have allo More

by RealtorRandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Rickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are happy to hear we could provide a positive experience for you! We do apologize for the inconvenience and will be reviewing our process to see if there is a way we can improve our efficiency. We ask that you please give us a call if there is ever anything we can do to help!

January 22, 2019

Took care of the recall in a timely manner They are upfront and honest with what work needs to be done. Always friendly and answer any questions you might have. Would recommend them to friends. More

by BENJAMIN8149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota!

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