Byers Toyota

Efficient knowledgeable staff, friendly service Very nice facility, lots of smiling faces. Troy was very knowledgeable and made our experience a smooth one from the sale of the vehicle through the Very nice facility, lots of smiling faces. Troy was very knowledgeable and made our experience a smooth one from the sale of the vehicle through the Finance Department. More

Courtesy and Efficiency From booking up to release of the maintained vehicle, staff is showing great attention to customer. Intervention for regular maintenance scheduled on From booking up to release of the maintained vehicle, staff is showing great attention to customer. Intervention for regular maintenance scheduled on a Friday PM took longer than expected; however, the lounge is spacious and comfortable to help you wait. Price for maintenance is reasonable. More

Great Customer service The staff really took the time to answer questions and help even when it was past their work hours. Great customer service. I definitely recommend th The staff really took the time to answer questions and help even when it was past their work hours. Great customer service. I definitely recommend them. More

Great Love I can make appt. Online and they are always ready for me when I come in. Never really have to wait a long time. Love I can make appt. Online and they are always ready for me when I come in. Never really have to wait a long time. More

Took care of the recall in a timely manner They are upfront and honest with what work needs to be done. Always friendly and answer any questions you might have. Would recommend them to friends. They are upfront and honest with what work needs to be done. Always friendly and answer any questions you might have. Would recommend them to friends. More

My disappointment The car purchased I love and the buying experience was great but the service department I feel the techs doesn’t have Integrity never left truly sure The car purchased I love and the buying experience was great but the service department I feel the techs doesn’t have Integrity never left truly sure if they gave me good service... I love you detail Cruz Micheal run smooth team More

Overall a good dealership and people Purchased a car with a trade and cash. Got a fair price for the trade and got the car I wanted. Would have been less stressful if they would have allo Purchased a car with a trade and cash. Got a fair price for the trade and got the car I wanted. Would have been less stressful if they would have allowed me to give them a significant deposit to hold the car for a couple days so I didn’t have to worry about it being sold, but that is against their policy. Also would have been nice to have spent less time in the dealerships when I went in to make the purchase. My least favorite place in the world might be a car dealership and I feel as though they should have been able to get me in and out quicker on a cash deal. Also the price was firm and they would not deal at all even with a cash deal. More

Great service Everyone was very helpful especially Tara!!! I’ve had problems at the Toyota Direct by Easton and they replaced a wrong part/misdiagnosed and my door Everyone was very helpful especially Tara!!! I’ve had problems at the Toyota Direct by Easton and they replaced a wrong part/misdiagnosed and my door worked worse after getting it back and then Byers Toyota was very helpful looking in to see if my warranty still covered the correct diagnosis but because Direct misdiagnosed it caused my motor to wear down from the bad latches that was the original problem and I tried to get a manager at Direct to help make things right but no one helped so went to Byers and they were very helpful More

Bill Smith I have leased four vehicles from Bill over the years. He is AWESOME. Always gets me what I need at the price I can afford. I drive down from Akron jus I have leased four vehicles from Bill over the years. He is AWESOME. Always gets me what I need at the price I can afford. I drive down from Akron just to work with Bill and Byers! Looking forward to seeing him again soon as our lease is up in a couple of months! Mike Constantine More

frustrating car buying experience Everything that I asked for, just basic customer service in my opinion, had to be fought for. this is the first time I've ever bought a car ALL on m Everything that I asked for, just basic customer service in my opinion, had to be fought for. this is the first time I've ever bought a car ALL on my own 100% . I did weeks of research and I knew what I wanted but I almost felt like because I was alone and a woman that I was being taken advantage of. Not until I had complaints and got frustrated were these things taken care of. I am not normally like that but when I'm spending this kind of money on something, I feel i should be 100% happy. And EVENTUALLY these things were made right but even then I was made to feel like they were doing me a favor. Even being told by my salesman, " this is coming out of my check at this point " Maybe I'm naive and this is how car salesman are but I'm just glad this is ALMOST over. Saying almost because I still need to take my car back to get 2 things repaired. All in all not a pleasant experience. More