Byers Toyota

Rather disappointed This dealership has always been great. But this time not so much. They were trying to just do an oil change when I needed a 20000 mile service. Then w This dealership has always been great. But this time not so much. They were trying to just do an oil change when I needed a 20000 mile service. Then when I got home my grandson found a plastic part on the floor when he was cleaning and detailing my car. He said what is this grandma? I didn't know. But I did know I had my car serviced and that they were supposed to change the inside air filter. So he looked in the glove compartment and there it was they had forgotten to put the plastic piece back on where they change the inside air filter! I still don't know if they even rotated my tires are not I have no way to prove that they did or not. The time they took to complete the whole service was probably not long enough to do all the items, but I guess they did. More

Excellent Custoner Service! From the phone calls to my reappearance into the dealership, everyone I encountered at Byers was very helpful and friendly. Great customer service tea From the phone calls to my reappearance into the dealership, everyone I encountered at Byers was very helpful and friendly. Great customer service team! I had leased my vehicle from Byers 3 years ago after an unfortunate event with my vehicle requiring massive repair. At that time, service won me over! I could have bought closer to home, but Byers helped me out. Prior to lease ending, Byers helped me close the deal on my lease buyout. More

New vehicle purchase with a trade in I was apprehensive about buying a new car because I had a trade in that I figured I was going have negative equity on. Tom and the finance team were I was apprehensive about buying a new car because I had a trade in that I figured I was going have negative equity on. Tom and the finance team were really low pressure throughout the entire process and were collaborative and thoughtful in making sure I understood all components of the purchase. I feel like the pricing was very fair and they were upfront about everything. Very happy with my purchase and would highly recommend Tom Brady! More

Daniel is the bomb! Great knowledge, respect for time, friendly and thorough! He never tries to upsell me unnecessarily. I won’t go anywhere else. Couldn’t be happier. Great knowledge, respect for time, friendly and thorough! He never tries to upsell me unnecessarily. I won’t go anywhere else. Couldn’t be happier. More

Brake oil light on....wasn’t sure what that meant?? Byers made me an appointment. Found out brake fluid needed flushed out and performed the work. Made a few suggestions of other work needing to be done Byers made me an appointment. Found out brake fluid needed flushed out and performed the work. Made a few suggestions of other work needing to be done to make me aware of it More

Oil change Personnel greeted friendly and professionally. Explained work and cost. Advised work that would be due soon. Work done quickly and efficiently. Will Personnel greeted friendly and professionally. Explained work and cost. Advised work that would be due soon. Work done quickly and efficiently. Will return for additional work. More

Positive experience Friendly staff and the prices (used) were actually reasonably. I didn’t feel the need to haggle too much because the price was already fair especially Friendly staff and the prices (used) were actually reasonably. I didn’t feel the need to haggle too much because the price was already fair especially for a dealership. More

Got my car right. Brought my 2014 Toyota Camry used an it ended up having a problem. Tara got me in an realized it was a recall problem from 2015 that had not been fixe Brought my 2014 Toyota Camry used an it ended up having a problem. Tara got me in an realized it was a recall problem from 2015 that had not been fixed, they fixed it an even had me set up with a rental until the repairs were completed. Thanks you guy keep up the good work. More

Great service! The best people - they care about their customers! Fast, friendly and reliable. I only take my car here for service ever since moving to Ohio. The best people - they care about their customers! Fast, friendly and reliable. I only take my car here for service ever since moving to Ohio. More

Great dealership experience Excellent down to earth no hassle no BS real people service. Helped us find what we needed and got us the terms we wanted. Thank you. Excellent down to earth no hassle no BS real people service. Helped us find what we needed and got us the terms we wanted. Thank you. More