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Byers Toyota

Delaware, OH

4.6
2,548 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,548 reviews

July 02, 2025

We bought our 2021 Toyota Sienna Platinum sight unseen because we did not have time to make the three and one half hour one way trip to Byers Toyota. The sight unseen thing was high risk and highly unlike More

by SMMUIR44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Tremayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Byers Toyota responded

Thank you so much for sharing your thoughtful feedback! We’re thrilled to hear about your positive experience with Jordan Tremayne and Taylor Young. Purchasing a vehicle sight unseen can certainly feel like a big leap, and we’re so glad Jordan and Taylor were able to make the process smooth, professional, and anxiety-free for you. Your kind words about their friendliness, knowledge, and courtesy mean a lot to us, and we’re proud to have them on the Byers Toyota team. Thank you for putting your trust in us—we’re delighted to have earned it. We hope your 2021 Toyota Sienna Platinum brings you countless miles of joy, and we’d be honored to assist you again in the future.

July 01, 2025

Kept me up to speed on my vehicle while I was waiting for it to be ready More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Byers Toyota responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear that you felt well-informed while waiting for your vehicle. Keeping you in the loop is something we take pride in, and it’s wonderful to know it made a difference for you. If there’s anything else we can assist you with, please don’t hesitate to reach out.

June 30, 2025

The staff were nice and helpful. The dealership was clean and easy to navigate through when I picked up my car from a service. More

by kaitlyne.reyes
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear that our staff was helpful and that you found our dealership clean and easy to navigate. Ensuring a seamless and pleasant experience for our customers is always our top priority. If there's anything else we can assist you with, don't hesitate to reach out. We look forward to seeing you again!

June 28, 2025

Taylor made the buying process very smooth from start to finish. He made sure we were kept updated on the status of the online sales process. He was a pleasure to work with. I feel this was one of the best More

by MunishD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that Taylor provided you with a smooth and enjoyable car buying experience. Keeping our customers informed and ensuring a positive, seamless process is our top priority, and we’ll be sure to pass along your wonderful feedback to him. We truly appreciate your support and look forward to serving you again in the future!

June 28, 2025

I've always had good service and good customer service 😀. I would recommend Byers to my friends More

by carolsmith3033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Byers Toyota responded

Thank you so much for your kind words and for recommending us to your friends! We’re thrilled to know you’ve had great experiences with our service and customer support. Your satisfaction means the world to us, and your review just made our day! 😊

June 28, 2025

Everything is fine. You might want to check the table outside your show room. There were bed bugs on it. More

by suzn61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Chadwick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Byers Toyota responded

Thank you so much for your 4-star review! We’re thrilled to hear you had a positive experience. Your support means the world to us, and we look forward to serving you again soon!

June 27, 2025

Nice attention, good service, that part replacement was fast, during the work I received notification about it More

by pesanchez05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Byers Toyota responded

Thank you so much for sharing your experience with us! We’re thrilled to hear that you appreciated our attention to detail, fast part replacement, and service updates during the process. Your satisfaction means the world to us, and we’re glad we could make everything smooth and efficient for you. If you need anything else, don’t hesitate to reach out—we’re always here to help!

June 26, 2025

I made a phone call, talked with Mulley I told him what I was looking for and if he had it on the lot, he said if I put $500 down in good faith, he would find me the car I wanted and he did just that! The sa More

by bsgbuckeye
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Byers Toyota responded

Thank you so much for sharing your experience with us! We're thrilled to hear that Mulley was able to find exactly the car you were looking for and that the sales and service process went smoothly. Mulley takes great pride in ensuring our customers feel supported throughout their car-buying journey, and I'm glad he delivered for you. If you have any questions while learning all the gadgets or need assistance with anything else, please don't hesitate to reach out. Enjoy your new car, and thank you for choosing us! 🚗✨

June 25, 2025

Always pleased with the professional service that we receive here and we know our car is properly serviced. More

by Dawn Giehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawna Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Routt
Jun 25, 2025 -

Byers Toyota responded

Thank you so much for your kind words and trust in our service. We're thrilled to hear that you're pleased with the professional care and attention we provide. Knowing that you feel confident your car is properly serviced means the world to us. We're here whenever you need us and always happy to help!

June 24, 2025

I believe I was a pretty easy customer. I took up approx 30 mins of Colton’s time, paid cash at full asking price, and went on my way. I realize that I bought a used car and I signed that n More

by mollyrieder
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawna Mays
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Byers Toyota responded

Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered and the way your concerns were handled. Your feedback is extremely important, and we regret that we missed the opportunity to provide the level of service you deserve during your purchase. We understand how frustrating it must be to have a concern like this overlooked, especially after investing in such an important purchase. Please know that we take your comments seriously and will address this matter internally to ensure our team meets the highest standards of honesty and customer care. We would appreciate the opportunity to make things right. Please feel free to reach out to our management team directly, so we can better understand the situation and explore how we can resolve the issue for you. Your satisfaction is very important to us, and we're committed to improving your experience with us moving forward. Thank you again for bringing this to our attention, and we hope to have the chance to restore your trust.