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Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,230 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,230 reviews

March 10, 2024

Customer service is great. Very clean People were very helpful and friendly. Definitely going to take my car back More

by lhodge4243
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Do
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Mar 11, 2024 -

Byers Toyota responded

Thank you for visiting Byers Toyota, and for taking the time to review your experience! We are thrilled to hear that you found our staff to be helpful, friendly, and providing excellent service. We take great pride in keeping our dealership clean and tidy for our customers, so we're glad you noticed. We value your business and look forward to welcoming you back in the future. Have a wonderful day!

Helpful
March 09, 2024

Great service and very willing to fit me in for an unscheduled service problem Superior service experience More

by Tthomas23
Recommend Dealer
Yes
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Mar 13, 2024 -

Byers Toyota responded

Thank you so much for choosing Byers Toyota for your service needs! We are delighted to hear that our team was able to provide you with a superior service experience and accommodate your unscheduled issue. Our customers' satisfaction is always our top priority and we are happy to hear we were able to exceed your expectations. Thank you for taking the time to leave a review, it means a lot to us. We hope to have the opportunity to serve you again in the future!

Helpful
March 07, 2024

Professional, thoughtful and understanding Kept me up to date with repairs and damaged parts along with cost. More

by one.happymomma
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
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Mar 08, 2024 -

Byers Toyota responded

Thank you for your kind words and taking the time to review your experience at Byers Toyota! We are so pleased to hear that our team was able to provide you with professional and thoughtful service while keeping you up to date throughout the repair process. Our goal is always to ensure our customers are well informed and satisfied with the service we provide. We appreciate your business and look forward to serving you again in the future.

Helpful
March 07, 2024

Fast and reliable That is way I go there Wish they could get more hybrids in More

by Moodickey
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service dept
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Mar 08, 2024 -

Byers Toyota responded

Thank you for your trust in Byers Toyota and your 5-star review! We understand the importance of fast and reliable service and we are happy to hear that you have experienced just that with us. Your feedback regarding more hybrid options is greatly appreciated and has been passed along to our sales team. We hope to continue serving you in the future. Thank you again for choosing Byers Toyota!

Helpful
March 06, 2024

Tony was honest and easy to work with. Josh in Finance was honest and easy to work with. It was a very easy transaction. More

by p_armstrong79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Patitu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Byers Toyota responded

Thank you so much for taking the time to share your positive experience working with our team at Byers Toyota. We pride ourselves on being honest and it's great to hear that our staff, including Josh in Finance, made the car buying process easy for you. We truly appreciate your business and hope to see you again for any of your future automotive needs. Thank you again for choosing Byers Toyota.

Helpful
March 03, 2024

Excellent experience and Troy was awesome finding me the car I wanted that worked with my complicated timeline. More

by Edwardsjason1010
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Snyder
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Mar 08, 2024 -

Byers Toyota responded

Thank you for taking the time to write such a positive review, we truly appreciate it! We are delighted to hear that Troy provided you with excellent service and was able to accommodate your unique timeline. Congratulations on your new car and thank you for choosing Byers Toyota. We look forward to serving you again in the future.

Helpful
March 03, 2024

I received the assistance necessary to solve my problem with Toyota connect without having to drive to the dealership. Thank you Tony and Tara. More

by janiejen9494
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Patitu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Byers Toyota responded

Thank you for your kind words and 5-star review! We are delighted to hear that Tony and Tara were able to assist you with Toyota Connect remotely, saving you a trip to the dealership. At Byers Toyota, we strive to provide top-notch customer service and we are glad that our team was able to meet your needs effectively. Thank you for choosing us for your automotive needs and we look forward to assisting you in the future.

Helpful
March 01, 2024

Always warmly welcomed when arriving. They explain the work that is scheduled on my car for the appointment. They are good about making recommendations on other maintenance needs and appr More

by hnmintz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea - Service Department
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Mar 08, 2024 -

Byers Toyota responded

Thank you for your kind words and positive review of Byers Toyota. Our team is dedicated to providing exceptional service and we appreciate your recognition of that. We are glad to hear that our staff takes the time to thoroughly explain the work being done on your car and offer helpful recommendations for future maintenance. Your satisfaction is important to us, and we look forward to continuing to serve you in the future. Thank you for choosing Byers Toyota!

Helpful 1
March 01, 2024

We had our 5k first service and it was fast! Check in was easy, waiting area was clean and had free coffee. Great customer service. More

by adamdrugan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Byers Toyota responded

Hello and thank you for taking the time to leave us a review! Here at Byers Toyota, we strive to provide top-notch customer service and a seamless experience for all our guests. We are thrilled to hear that your 5k first service was fast and easy, and that you enjoyed our clean waiting area and complimentary coffee. Our team is always here to make sure your car is well taken care of. We really appreciate your feedback and hope to see you again next time!

Helpful
February 29, 2024

From the moment we parked our car we felt welcomed (but not pressured) and comfortable at Byers. Actually, it was even before that when Kyle took the time to send a new video of the used vehicle we were in More

by TNaser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Foos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your recent vehicle purchase. We are delighted to hear that your experience was welcoming, pressure-free, and comfortable from start to finish. It is our goal to provide exceptional service and we are glad that Kyle's video and communication helped make your decision to visit us easy and convenient. Our team takes pride in being professional and kind, as well as ensuring a seamless and timely buying process for our customers. We appreciate your trust in us and we hope you enjoy your new truck. Thank you again for choosing Byers Toyota and please do not hesitate to reach out to us if there is anything else we can assist you with in the future.

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