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Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,517 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,517 reviews

January 17, 2024

Friendly and knowledgeable, they seem to really care about their customers. They do need to make sure the popcorn is ready when I come in More

by CBIDKA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
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Jan 18, 2024 -

Byers Toyota responded

Thank you for taking the time to share your experience with us. It's wonderful to hear that our team was able to provide friendly and knowledgeable service to you during your visit. We truly value our customers and want them to feel cared for. Thank you for choosing Byers Toyota.

January 17, 2024

Very professional. They set your expectations up front and consistently meet those expectand superior everything runs very smoothly and without any issues. More

by welch3587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Byers Toyota responded

Thank you for the 5-star review! We are thrilled to hear that our professionalism and clear expectations have contributed to a smooth and superior experience at Byers Toyota. We appreciate your support and look forward to continuing to serve you in the future.

January 17, 2024

The scheduled 35,000 mile maintenance on my 2021 Sienna XLE was performed in 45 minutes. The service tech thoroughly explained what was done. The waiting area was well maintained and comfortable More

by dmccann725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Byers Toyota responded

We're thrilled to hear your 35,000 mile maintenance appointment on your 2021 Sienna XLE at Byers Toyota was completed in a timely manner and that you found our waiting area comfortable! Our goal is to always provide efficient, quality service for our customers. Thank you for taking the time to leave us feedback and we look forward to seeing you on your next visit!

January 17, 2024

This has been the second Toyota Prius I have bought from Byers. I had to wait for my car of course but I had been kept informed of its arrival date. Both purchases had been smooth and can't say enough about More

by concrete29
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
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Jan 22, 2024 -

Byers Toyota responded

We are thrilled to hear about your positive experience at Byers Toyota, and thank you for choosing us for not just one but two of your Toyota Prius purchases! We understand the importance of keeping our customers informed and we are glad that it made a difference in your car buying process. Our service department takes pride in providing top-notch service to our customers and I will be sure to pass along your compliments to them. Thank you for being a loyal customer, and we look forward to seeing you again in the future at Byers Toyota. Happy driving!

January 17, 2024

My dealer went out of his way to get me the exact 4Runner I was looking for More

by Jefds12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
Report | Print
Jan 18, 2024 -

Byers Toyota responded

We're thrilled to hear that your experience at Byers Toyota was a positive one! Our team strives to go above and beyond to find our customers their dream vehicles. We appreciate your recognition of our efforts and hope you are enjoying your new 4Runner. Thank you for choosing Byers Toyota!

January 17, 2024

I love coming to this shop. I trust them and fee my vehicle is in great hands! More

by heidi.lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
Report | Print
Jan 18, 2024 -

Byers Toyota responded

Thank you so much for your kind words and trust in our dealership! We strive to provide the best service possible, and it means a lot to us that you feel your vehicle is in great hands here at Byers Toyota. We look forward to seeing you at your next visit!

January 17, 2024

Best dealer around! Service department is the absolute best, hands down. Very friendly, timely, and considerate of customers. More

by jlewis113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
Report | Print
Jan 18, 2024 -

Byers Toyota responded

Thank you for sharing your positive experience at Byers Toyota! Our service department works hard to provide friendly and timely service to all of our customers, and I am delighted to hear that we have succeeded in making your visit a pleasant one. We hope to continue being your choice for all of your automotive needs. Thank you for your support!

January 17, 2024

Our interactions with Dawson and Jeff at Byers Toyota Delaware was outstanding. We appreciate the hospitality and treatment that both displayed during our deal. More

by jlc373
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawson Justice
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Jan 22, 2024 -

Byers Toyota responded

Thank you for taking the time to share your experience with us! Dawson and Jeff are truly assets to our team here at Byers Toyota, and we are so glad they were able to provide outstanding service during your visit. We strive to make every customer feel valued and welcomed, and it seems like we have succeeded with you. We hope that you will continue to choose Byers Toyota for any of your future vehicle needs. Thank you again for choosing us, we appreciate your business!

January 17, 2024

Everything about Byers Toyota is very professional. The waiting area is always neat and clean. More

by ljgossett99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
Report | Print
Jan 18, 2024 -

Byers Toyota responded

Thank you for choosing Byers Toyota and taking the time to review your experience with us! We truly appreciate your kind words about our professionalism and cleanliness. Our team takes pride in delivering top-notch service to all of our customers. We hope to see you back at Byers Toyota in the future for all of your automotive needs!

January 17, 2024

Tony Patitu Went the extra mile for us. He found the cars we wanted and got us all set up.. Thank you Tony. More

by DMH43302
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Patitu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Byers Toyota responded

Thank you for taking the time to leave us a review, we are glad that Tony was able to go above and beyond to help you find the perfect car. We will make sure to pass along your praise to him! Thank you for choosing Byers Toyota.

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