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Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,547 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,547 reviews

June 11, 2025

Amazing experience. Staff was incredibly helpful, and informative. I LOVE my new car, and would definitely buy from them again. More

by desireemurph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We’re thrilled to hear you had such a great experience and that our team was able to help you find the perfect car. Knowing that you love your new vehicle makes our day. We truly appreciate your trust in us and look forward to assisting you again in the future. Safe travels and enjoy every moment with your new car!

June 11, 2025

Everyone at the dealership made me feel comfortable. Salesman Neil Terry welcomed me as I entered. He was very helpful and listened when I told him what vehicle I hoped to buy He helped see that I dro More

by Blittledarby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Byers Toyota responded

Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that Neil Terry made you feel welcome and helped you find exactly what you were looking for. It’s also great to know that our financing team provided clear explanations and support throughout the process. We pride ourselves on delivering exceptional customer service, and feedback like yours means the world to us. Enjoy your new vehicle, and feel free to reach out if you need anything in the future!

June 10, 2025

It was fine, not outstanding and nothing bad. As expected. Fairly fast service for oil change and tire rotation. More

by fdrummey
Recommend Dealer
Yes
Employees Worked With
None of these people seem familiar. One young guy assisted us.
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Jun 11, 2025 -

Byers Toyota responded

Thank you for sharing your feedback with us. We’re glad to hear that you were satisfied with the overall service and the speed of your oil change and tire rotation. If there’s anything we can do to turn your next visit from fine to fantastic, please don’t hesitate to share your thoughts. We’re always looking for ways to improve and deliver an outstanding experience for our customers. Hope to see you again soon!

June 09, 2025

Great service—straight talk and quick responsiveness. We drove 2 hours to buy a car here, and we’ll do it again! More

by pilates
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our team. Knowing you drove 2 hours to visit us and would do it again means the world to us. Providing straightforward communication and quick service is something we always strive for. We look forward to welcoming you back in the future! Safe travels and enjoy your new car!

June 09, 2025

Everyone was super helpful, nice and funny! They were very knowledgeable and could answer all my questions. I was able to get a great deal and love my new Tacoma! More

by sjamison82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quincy Booker
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Jun 09, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that our team was helpful, knowledgeable, and made your experience enjoyable. It’s wonderful to know you got a great deal and are loving your new Tacoma. We truly appreciate your feedback and look forward to assisting you again in the future. Enjoy the ride!

June 09, 2025

I was told the title would be sent to me. Then I received a letter saying it was sent to a third party . That turned out to be you but know one knows any about it . And know one from Byers re More

by dsbenson102
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Troy Snyder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Byers Toyota responded

Thank you for reaching out and sharing your concerns with us. I’m truly sorry to hear about your experience and the frustration it has caused. Clear communication and prompt responses are priorities for us, and it’s disappointing to learn we fell short in this situation. I’d like to assure you that we’re here to resolve this matter. I will personally look into the issue with the title and ensure you receive the clarification and assistance you deserve. Additionally, I’ll follow up with our team to improve our responsiveness to customer calls. Please feel free to provide any additional details or contact me directly, so we can make things right for you as soon as possible. Your satisfaction is very important to us, and we’re committed to improving your experience. Thank you for bringing this to our attention, and I greatly appreciate your patience.

June 09, 2025

It was a great experience working with Byers Toyota. Adam was very informative and kept me updated throughout the process. Definitely will have my future Buisness. More

by cladd222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Rickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Byers Toyota responded

Thank you so much for sharing your experience with us! We’re thrilled to hear that Adam was able to provide you with the information and updates you needed throughout the process. Your kind words mean a lot to our team, and we’re honored to have earned your future business. We look forward to assisting you again in the future!

June 08, 2025

Byers Toyota hands down the best car buying experience in 25 years! Ty Burlow was amazing! More

by princes43054
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Byers Toyota responded

Thank you so much for your wonderful review! We’re delighted to hear that your experience with Byers Toyota was the best in 25 years. Ty Burlow will be thrilled to know that he made such a positive impact during your car-buying process. We appreciate your kind words and look forward to serving you again in the future. Enjoy your new vehicle!

June 07, 2025

I have no idea who Dominic Decaro is, or why you are asking me about him. Neil Terry was the person I dealt with fo rthis transaction.. More

by paulparkhurst2025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Decaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Terry - 5 stars
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Jun 09, 2025 -

Byers Toyota responded

Thank you for bringing this to our attention. We apologize for any confusion caused during your interaction. It’s great to know that Neil Terry assisted you with your transaction, and we appreciate you sharing this information. If there’s anything else we can assist you with or clarify for you, please don’t hesitate to reach out. Your satisfaction is our priority, and we’re here to help.

June 07, 2025

Very attentive to our needs. Our new grand Highlander was nicely prepared for us when we arrived. More

by ellisds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that our team was able to provide attentive service and that your new Grand Highlander was prepared to your satisfaction. If there’s anything else we can assist you with, don’t hesitate to reach out. Wishing you many wonderful journeys in your new vehicle!

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