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Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,695 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,695 reviews

October 09, 2025

Got the car we wanted and was very happy with all that were involved. Got in and out in a little over an hour. Would definitely do business with them again. More

by tsbrewster74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2025 -

Byers Toyota responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that you found the car you wanted and that our team made the process smooth and efficient for you. Getting you in and out in just over an hour while ensuring you were completely satisfied is exactly what we strive for. We truly appreciate your business and look forward to serving you again in the future. If you ever need anything else, please don't hesitate to reach out. Thanks again for choosing us!

October 08, 2025

Justin let his knowledge do the talking. No pressure just good clean service. Thank you. More

by kozlowski.0910
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Patitu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2025 -

Byers Toyota responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that Justin provided you with such excellent service. His knowledge and no-pressure approach are exactly what we strive for with every customer interaction. We truly appreciate your business and look forward to serving you again soon.

October 07, 2025

Christopher Schneider did a great job with my 2024 Silverado. He answered all my questions. More

by cpzourdos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher (CJ) Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear that Christopher provided you with excellent service and answered all of your questions about your new Silverado. We truly appreciate your business and hope you enjoy your truck!

October 06, 2025

Service is excellent. Employees ate always courteous and helpful. I take my car there for everything. More

by tls115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Snyder
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Oct 07, 2025 -

Byers Toyota responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that our team has consistently provided you with excellent service and that you feel comfortable bringing your car to us for all your automotive needs. Your loyalty means the world to us, and we're grateful for your trust in our services. We look forward to continuing to serve you with the same level of care and professionalism you've come to expect.

October 05, 2025

We eventually got the car we wanted, but it came with some frustrating hurdles. We put down a direct deposit on a car, and were promised it show up at the dealership within a month. When this didn't ha More

by sstrunge92
Recommend Dealer
Yes
Employees Worked With
I don't remember any names.
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Oct 06, 2025 -

Byers Toyota responded

Thank you for sharing your experience with us. I am very sorry to hear about the initial mix-up and the frustration it caused. While I'm glad our team was able to resolve the issue and get you the car you wanted with a discount, I apologize that the process was not as smooth as it should have been. We appreciate your patience and are pleased to know you're now enjoying your new Toyota. We value your business and will use your feedback to improve our processes.

October 04, 2025

He was smart, friendly, and it was fun around him. .Covered everything i needrd plus. More

by lsbomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2025 -

Byers Toyota responded

Thank you so much for taking the time to share your experience! I'm thrilled to hear that our team member was smart, friendly, and made your visit enjoyable while covering everything you needed. Your feedback means the world to us and motivates our team to keep delivering excellent service. We'd love to welcome you back anytime!

October 03, 2025

My repair estimate was outrageously high. There’s nothing worse than attempt to take advantage of someone. Your estimate 844$ the same repair at another shop 300$. Horrible More

by runningrheino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2025 -

Byers Toyota responded

Thank you for taking the time to share your feedback with us. I sincerely apologize that our estimate didn't meet your expectations and that you felt we were trying to take advantage of you. That is absolutely not our intention and I understand your frustration with the price difference you experienced. We'd appreciate the opportunity to review your specific repair with you directly to better explain our pricing and ensure you have all the information you need. Please feel free to contact us so we can discuss this further and work toward a better understanding. We value your feedback as it helps us improve our service.

October 03, 2025

Great dealership! My experience with them was really really good!! I would recommend this dealership to friends and family. More

by akaufman0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Garverick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc in finance
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Oct 06, 2025 -

Byers Toyota responded

Thank you so much for your wonderful review! We're thrilled to hear you had such a great experience with us. Your recommendation to friends and family means the world to our team. We look forward to seeing you again in the future

October 03, 2025

Liked your service dept when I had my Highlander. When I decided to trade in for a rav4 , Troy Snyder was very helpful More

by annieb041457
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2025 -

Byers Toyota responded

Thank you for your wonderful feedback and for choosing us again for your new RAV4! We are so glad to hear that Troy provided you with helpful and dedicated service during your trade-in. We appreciate your loyalty and look forward to seeing you again.

October 03, 2025

It was awesome and everyone I talked to had superior customer service! Byers Toyota of Delaware knows how to please their customers! Thank you Tony, Taylor, Mark and everyone I spoke to! You rock!!! More

by Kat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2025 -

Byers Toyota responded

Thank you so much for your awesome review! We are thrilled to hear that you had such a positive experience with our team. Tony, Taylor, and Mark are fantastic, and we're so glad they provided you with superior customer service. We appreciate you choosing Byers Toyota of Delaware and look forward to seeing you again.

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