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Byers Toyota

Delaware, OH

4.6
2,470 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,470 reviews

March 16, 2021

Troy took very good care of us for the second time. We love our new Rav4. He even threw in a cargo mat for us. More

by tnelson67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Byers Toyota responded

Thanks for taking the time to rate us and the 5 Stars. We too think Troy Snyder does an excellent job. Thanks for returning for you 2nd vehicle.

March 16, 2021

It was easy to schedule, drop off and pick up. They kept me updated and advised as to the brake status and air filter. I was able to pick up after the service department closed. That’s Awesome service ! More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Bishop, Tara Farmer
Mar 17, 2021 -

Byers Toyota responded

Thank you! We work hard to make sure you are taken care of on your schedule. We appreciate the business and the great rating.

March 16, 2021

We had a very good experience with Byers Toyota/Jeannine when buying our Highlander. They were willing to work with us and very helpful. Made car buying easy ! More

by dstage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Byers Toyota responded

Thanks that's our goal. We love making car buying easy for our customers - glad to hear Jeannie McNeely did an excellent job for you. Enjoy the new Toyota and thanks for choosing Byers Toyota

March 16, 2021

Your finance person(Josh Chadwick) had a big attitude because I (very politely) asked him to explain a dollar amount on my loan agreement. I asked him to explain a larger dollar amount that I didn’t unde More

by joneup1@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Chadwick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Bray, Trevor McKinney
Mar 17, 2021 -

Byers Toyota responded

Thanks for the feedback. So sorry to hear that things did not go the way we would like them to in the Finance Department. We did do some checking and it was not Josh Chadwick that did your paperwork. We have addressed this with our management team so that it does not happen in the future. Your business and your opinion are both very important to us as a dealership.

March 15, 2021

Jeannie really took the time to help make sure my wife picked the right vehicles for her needs. She always had our best interest at heart. Once my wife found the vehicle she wanted Jeannie and the team More

by Jreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Byers Toyota responded

We appreciate the positive feed back and the 5 Stars. We too think the Jeannie McNeely does an excellent job for us and our customers. Thanks so much for sharing your experience here at the dealership. Enjoy the new car.

March 15, 2021

Fast courteous and professional. Not a lot of inventory but that is out of their control. Paperwork was a little slow getting done. Troy was prepared More

by mwhines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor McKinney
Mar 17, 2021 -

Byers Toyota responded

We thank you for the great rating and the feed back. That helps us to know where we can do better.

March 15, 2021

Everyone was nice and very helpful and I love my new car they did a great job helping me find this one and they cleaned it up nicely so great job guys More

by jmarkus246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Rausch
Mar 15, 2021 -

Byers Toyota responded

Thank you. We are happy to hear Kyle was able to find the right vehicle for you. Thanks for choosing Byers Toyota for your vehicle needs.

March 15, 2021

Ty was a good sales professional, knew a lot about the Hybrid product, and was helpful for my son. Kept me updated correctly about getting the car More

by farrar20
Recommend Dealer
Yes
Employees Worked With
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor McKinney
Mar 15, 2021 -

Byers Toyota responded

Thanks for sharing your experience with Ty Barlow and Byers Toyota. We appreciate the business and the great review.

March 15, 2021

Jeannie was amazing to work with from start to finish! No pressure, but very knowledgeable about the vehicles. We highly recommended her! We were given a fair trade-in value and a reasonable purchase price o More

by absisson
Recommend Dealer
Yes
Employees Worked With
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Byers Toyota responded

Good to know we did an great job for you? We appreciate the business and please let us know how we can improve. Your opinion matters. You can email us at smays@byersauto.com

March 13, 2021

Our son purchased a 2015 Subaru Forester a few weeks ago and we are so happy with the experience! Kyle was so friendly and helpful and even came in on his day off when we made the final the final purchase! More

by gwen.mccartt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Byers Toyota responded

Good the hear the Kyle Cain was able to take great care of you! We appreciate the business and the Great Review.

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