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Byers Toyota

Delaware, OH

4.6
2,485 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,485 reviews

January 07, 2021

I have been going to Byers in Delaware since 2014. I can say that every time I go there. The technicians are efficient . I couldn’t see myself going anywhere else . More

by donna.olvitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Byers Toyota responded

Thanks for being a loyal customer, that means a lot to us. We appreciate the business and the great review.

January 06, 2021

I’m always pleased with the service crew! They are always nice and very professional! I’ve always felt with Gynnae Britton! She’s always helpful when I have a question! More

by JMS_DELONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Byers Toyota responded

Very good to hear the Gynnae is taking good care of you and your car. Thanks so much for the great review and the business.

January 05, 2021

I had excellent service, a very friendly sales representitive, and got a fair price. I can’t praise Byers enough for the experience I had. More

by JAD1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Byers Toyota responded

Thank you for the positive feed back. We appreciate the business and the 5 Stars.

January 05, 2021

We have purchased one used and one new vehicle from Byers. Painless, stress free, and a great experience. We’ll be calling them for our next purchase based on their consistency. More

by M. E. F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor McKinney
Jan 11, 2021 -

Byers Toyota responded

Thank you! We think Troy Snyder does a excellent job for us too. Thank for choosing Byers Toyota for your vehicle needs.

January 05, 2021

Very happy with the service I have received, both in deal transactions and in the service department. Always professional and friendly. Easy to get appointment for service More

by grandsx6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Butch Chipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chaphan Cramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer, Christian Norman
Jan 11, 2021 -

Byers Toyota responded

Thanks for the 5 Stars! We are happy to hear everyone did a great job for you.

January 03, 2021

Beautiful showroom with obvious coronavirus precautions in place. Toyotathon brought in many shoppers and customers, almost too many to provide much individual attention for this shopper. More

by tmuch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bidwell, Trevor McKinney
Jan 11, 2021 -

Byers Toyota responded

Sorry to hear that we were able to provide you with excellent customer service. You are right we were extremely busy during that time, but our goal is always take care of our customers. We would love to hear more about your visit. Please call 740.368.4828 or email smays@byersauto.com.

January 01, 2021

Very friendly service. Easy to schedule appointment. Tara Farmer is great to work with. I use Byers Toyota after receiving unsatisfactory service from a different dealer’s service department. More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Jan 11, 2021 -

Byers Toyota responded

Great to hear we are taking good care of you and your vehicle! Thanks for choosing Byers Toyota for your automotive needs.

January 01, 2021

Still waiting on a return call in regards to torque recall or software update possible warranty .I would like to know this info prior to transmission service More

by CASEYMARK99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Lewis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jameson, Pam Bishop, Tara Farmer, Dan Kelley
Jan 11, 2021 -

Byers Toyota responded

Thanks for letting us know. We certainly want to make sure we are getting back to our customers in a timely manner. I believe that Jamison has been able to touch base with you on this matter by now. Sorry it took a few days to get back to you. Always feel free to reach out to our service manager, Pam Bishop, with any concerns you have. You can reach her by calling the dealership at 740.368.7666 or pbishop@byersauto.com. Your satisfaction is important to us.

January 01, 2021

Would not fulfill a warranty claim that they were unable to fix before the pandemic. Ordered the part, then said it was outside of the warranty (it wasn’t when it was ordered and due to the pandemic, I was More

by Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Kelley
January 01, 2021

Our family has purchased 7 vehicles from Byers Toyota Delaware.. Always very good service and very friendly.Tara, Josh and Todd Garverick are always very helpful. More

by MIKERISNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Garverick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Jan 11, 2021 -

Byers Toyota responded

Thank for the positive feedback, we appreciate the business.

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