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Byers Toyota

Delaware, OH

4.6
2,471 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,471 reviews

October 29, 2020

Still haven't fixed the problem. Charged for rental services. Excessive shaking in the rear-end of my truck. Been there twice with not much improvement More

by hantzschelee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No idea
Dec 10, 2020 -

Byers Toyota responded

Please call or email our service manager with you concerns. 740.368.7666 or pbishop@byersauto.com. We would like to address your concerns.

October 29, 2020

Very attentive to my needs and works closely to get you what your looking for! I felt like a VIP ...Love my new car ! THANKS More

by caveda2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Becker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Cain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Hedges
Dec 10, 2020 -

Byers Toyota responded

Thanks for the great rating and thanks for choosing Byers Toyota for your automotive needs.

October 28, 2020

Did a great job. They kept me informed when something came up on my car. They explained everything they needed to do and cost. I really did appreciate it. More

by bray0325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop
Dec 10, 2020 -

Byers Toyota responded

Thanks for allowing us to take great care of you and your car. We appreciate you too.

October 28, 2020

I loved working with Jeannie. It was quick and easy. We were able to locate the exact car I was looking for while maintaining to stay in my budget. More

by tiffanyjaneen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Byers Toyota responded

Awesome - we appreciate Jeannie McNeely also. We appreciate the business and the 5 Stars.

October 28, 2020

everyone in the service very friendly and professional. the dealership clean and inviting. Customer service can't be beat! always know they will take great care of me and my car! More

by Joy Rav 4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley
Dec 10, 2020 -

Byers Toyota responded

Thanks for the great review. We appreciate the 5 Stars.

October 28, 2020

Very pleased with the repair job on the body of our Highlander. Dick Hatfield provided excellent customer service and worked professionally with our insurance company to see that the entire claim was More

by KRUSELL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dick Hatfield. 5 Star
Nov 11, 2020 -

Byers Toyota responded

Thanks - go glad to hear that our body shop did a great job for you! Glad you are back on the road again.

October 28, 2020

Nick Hedges was fantastic! He let me lead the search for a car by not trying to get me look at vehicles I hadn’t asked for. I gave him my list of three makes/models and there they were. No pressure, just as More

by bunty255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hedges, Travis Rausch
Nov 11, 2020 -

Byers Toyota responded

You are welcome. Thank you for the great review. Nick does an excellent job for us - glad to hear he good great care of your too. Thanks for the great rating.

October 27, 2020

Reliable, dependable, friendly, Tara always makes us welcome. We appreciate the extra effort that they do to help us with our needs. Thank you for the care. More

by KCTELLER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pam Bishop, Tara Farmer
Nov 11, 2020 -

Byers Toyota responded

Glad to hear we are doing a great job taking care of you and your vehicles. We also think Tara does an excellent job. Thank you for allowing us to service your car.

October 26, 2020

Chelsie Yost was very attentive and also returned my call in a timely manner. She also assisted with a tire warranty claim. She is always helpful and in a pleasant mood. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsie Yost. 5 stars
Nov 11, 2020 -

Byers Toyota responded

Thanks - glad to hear the Chelsie took great care of you and your vehicle. We appreciate the business.

October 26, 2020

I was a little disappointed. At the first oil change I had there they forgot to add washer fluid to my car. .At my second oil change my car was dirty with finger prints on the hood and outside and inside More

by Skhowey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Norman
Nov 11, 2020 -

Byers Toyota responded

Thanks for bringing this to our attention. Our goal is always to provide an excellent service experience. We have forwarded your comments on to our management staff so this can be address with the proper service tech. Thanks again for choosing Byers Toyota.

Nov 11, 2020 -

Skhowey responded

No problem. Thank you for your time!

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