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Byers Toyota

Delaware, OH

4.6
2,487 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,487 reviews

November 06, 2020

Although it began as an unpleasant experience, Pam, Tara and Jameson provided superior customer service and did everything they could to make things better. They salvaged a bad situation and represent why I More

by sgorman1006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor; Jameson; Evening service cashier , Pam Bishop, Tara Farmer
Nov 11, 2020 -

Byers Toyota responded

Thank you! We are happy to hear that our Service Team did a great job getting all your vehicle needs taken care of for you. Thank you for choosing to do business with Byers Toyota. We do appreciate it.

November 06, 2020

Gynnae Britton is quite simply THE BEST!! As long as she is working at Buyers Toyota I will always buy and have my cars serviced at Byers. And thanks to her I will will strongly recommend this dealersh More

by dbeckel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley
Nov 11, 2020 -

Byers Toyota responded

Thanks for the great review! Happy to hear Gynnae is taking excellent care of you and your car. We think she is awesome too. Thanks so much for choosing Byers Toyota.

November 05, 2020

Service continues to be of a highlevel, service advisor (Tara Farmer) is outstanding in working on the service needs of my 2018 Camry. My observations of the Service Advisors at work, they are well trained More

by Larry J Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Nov 11, 2020 -

Byers Toyota responded

Thank you for your positive feed back and for choosing Byers Toyota for your service needs. We appreciate your business.

November 05, 2020

Accommodating; completed work in the specified timeframe; went the extra mile to find discounts for me; highlighted things that need to be done at the next service appt More

by vote-y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Dec 10, 2020 -

Byers Toyota responded

Thank you! We appreciate the business...

November 04, 2020

We had a great experience working with Byers Toyota, can't thank them enough!! Christian was an awesome help throughout the entire process, definitely check them out. More

by leah.stevens09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Norman , Travis Rausch
Dec 10, 2020 -

Byers Toyota responded

Christian Norman does a great job for us. We are glad to hear we were able to provide a 5 Star experience for you. Thanks so much for the business!

November 03, 2020

Gynae Britton is crook that take advantage people. She damaged my 2012 Toyota Camry because she had suggested that I buy a new transmission and there's nothing wrong with my car transmission when took it More

by Toyota 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gynnae Britton
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2020

Byers Toyota is indisputably the best auto dealer I have ever purchased from. Professional, knowledgable, customer friendly, low key (so appreciated), I could go on and on. More

by ed48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Bray
Dec 10, 2020 -

Byers Toyota responded

We like being the "Best"! Thank you so much for the kind words and the business.

November 02, 2020

I came in for a warning light on my tires. They checked them, filled the tires to factory specs, and in a short period of time. More

by Dmayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsie
Dec 10, 2020 -

Byers Toyota responded

Good to hear we got you all taken care of in a timely manor. Thank you for taking the time to rate us.

November 02, 2020

I was incredibly impressed and will be recommending Byers Toyota to anyone who needs a new vehicle. Not pushy at all! Efficient! Professional! We will keep coming back after this experience. More

by equinehavenllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Byers Toyota responded

Recommendations and coming back for the next car are the best compliments you can give us. Means we are doing great job. Welcome to the Byers Toyota Family!

November 02, 2020

Jeannie was great. She made the process painless and took an interest in making sure I was happy with the experience. Would definitely go back. More

by rob66rds
Recommend Dealer
Yes
Employees Worked With
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Byers Toyota responded

That means a lot to us - we appreciate the positive feed back. We look forward working with you again too.

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