Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Byers Toyota
Delaware, OH
2,495 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com!
At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,494 reviews
October 30, 2020
I retired from a large automotive company and this dealership has treated me better than any dealership I have ever worked with. They really treat the customer like he really matters and they want to dealership has treated me better than any dealership I have ever worked with. They really treat the customer like he really matters and they want to make sure he is satisfied and happy. They will always be my "go to" dealership. More
by bubinski9
Verified CustomerEmployees Worked With
Pam Bishop, Dan Kelley
October 30, 2020
Really appreciate the wonderful staff in the service department at Byers Toyota! Michelle Walker and her fellow workers in the mechanics are all excellent people. I look forward to using the service dep department at Byers Toyota! Michelle Walker and her fellow workers in the mechanics are all excellent people. I look forward to using the service department again. More
by Tim 111
Employees Worked With
Other Employees :
Pam Bishop, Tara Farmer, Dan Kelley
October 30, 2020
Professional, courteous and reliable; the best dealership service department I have worked with. And now I'm adding more words to fulfill the word requirement. service department I have worked with. And now I'm adding more words to fulfill the word requirement. More
by PRDOCTOR
Employees Worked With
Other Employees :
Pam Bishop, Tara Farmer, Dan Kelley
October 29, 2020
Still haven't fixed the problem. Charged for rental services. Excessive shaking in the rear-end of my truck. Been there twice with not much improvement services. Excessive shaking in the rear-end of my truck. Been there twice with not much improvement More
by hantzschelee
Employees Worked With
No idea
October 29, 2020
Very attentive to my needs and works closely to get you what your looking for! I felt like a VIP ...Love my new car ! THANKS what your looking for! I felt like a VIP ...Love my new car ! THANKS More
by caveda2
October 28, 2020
Did a great job. They kept me informed when something came up on my car. They explained everything they needed to do and cost. I really did appreciate it. came up on my car. They explained everything they needed to do and cost. I really did appreciate it. More
by bray0325
October 28, 2020
Very pleased with the repair job on the body of our Highlander. Dick Hatfield provided excellent customer service and worked professionally with our insurance company to see that the entire claim was Highlander. Dick Hatfield provided excellent customer service and worked professionally with our insurance company to see that the entire claim was paid. More
by KRUSELL
Employees Worked With
Dick Hatfield. 5 Star
October 28, 2020
Nick Hedges was fantastic! He let me lead the search for a car by not trying to get me look at vehicles I hadn’t asked for. I gave him my list of three makes/models and there they were. No pressure, just as a car by not trying to get me look at vehicles I hadn’t asked for. I gave him my list of three makes/models and there they were. No pressure, just assistance if making my final pick. I was also impressed at the variety of vehicles that Byers Used Cars had available. I had dreaded having to go dealership to dealership to look at several choices. Though the one I bought was not certified, I have had my regular mechanic look it over and his only recommendation was new windshield wipers. The car was in great shape just as Nick said he believed it to be. Many thanks for a great experience. More
by bunty255
Employees Worked With
Nick Hedges, Travis Rausch
October 28, 2020
everyone in the service very friendly and professional. the dealership clean and inviting. Customer service can't be beat! always know they will take great care of me and my car! the dealership clean and inviting. Customer service can't be beat! always know they will take great care of me and my car! More
by Joy Rav 4
Employees Worked With
Other Employees :
Pam Bishop, Tara Farmer, Dan Kelley
October 28, 2020
I loved working with Jeannie. It was quick and easy. We were able to locate the exact car I was looking for while maintaining to stay in my budget. were able to locate the exact car I was looking for while maintaining to stay in my budget. More
by tiffanyjaneen
