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Byers Toyota - Service Center

Delaware, OH

4.5
1,292 Reviews

1,292 Reviews of Byers Toyota - Service Center

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December 01, 2024

Found very courtesies staff. Excellent experience. Recommended for future visit. X X X X X More

by aaafaq
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Dec 19, 2024 -

Byers Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience and found the staff courteous. Your recommendation means a lot to us, and we look forward to welcoming you again in the future!

November 29, 2024

Tara and team always do a fantastic job. The service experience is better than the Mercedes dealership!! More

by gboodoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
November 28, 2024

I find Gynnae to be very informative and knowledgeable and truly sincere-an asset to Toyota. Car typically gets taken in right away-sometimes i find the wait time a little extensive-I had 2 visits this m More

by maddy_brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

The price charged for the service was not correct and we were overcharged per the quote and pre-payment for parts. Service department could not even explain the charges and what happened. Even when the More

by B_GOSCHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recognize the people listed
November 27, 2024

They repaired a tire for me which needed repaired again less than two weeks later. I had to take the truck back after an alignment because it rode worse than when I took it in. Wrote expressing my frustrat More

by jsellers58
Recommend Dealer
Yes
Employees Worked With
I don't remember who 8 worked with
November 24, 2024

Always great friendly service. There was an issue with my battery but it turned out to be human error so the visit took a little longer. More

by bubinski9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson, Pam Bishop
November 23, 2024

I wanted to get AMP power step installed - ordered the product suggested by service Dept. They did not know how to install them? And suggested I find some one else to install? More

by hatteraspk
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Chelsie Yost
November 22, 2024

I can not say enough how much I LOVE the service department, but especially Tara. She is an amazing caring human being, who really treats you as if you were her own. We will keep buying Toyotas beca More

by MARCY.BURGIE.2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
November 21, 2024

Service Department very helpful, answered all of my questions and explained the services the were going to perform in detail. More

by MARTYW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson
November 17, 2024

Excellent service as always. Fast but quality work. All employees seem to take pride in their work and strive to achieve all repairs on the first visit. More

by TWC295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson
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