CMA's Colonial Chevrolet
Chester, VA
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I just purchased a 2014 Chevy Silverado, 4x4, Double Cab, LT Z71 (All-star package, bed liner, side steps, Navigation, LT plus package, chrome upgrades, & other upgrades) from Heritage Chevrolet and wanted t LT Z71 (All-star package, bed liner, side steps, Navigation, LT plus package, chrome upgrades, & other upgrades) from Heritage Chevrolet and wanted to share my pleasant experience. I have purchased about 19 new cars and prefer to go to heritage first after doing my Internet research/pricing. This is the seventh vehicle I have purchased from Heritage. I began my shopping experience online, as I always do, by requesting a quote from Josh Friedman, Internet Sales Manager, jfriedman@heritagechevrolet.com, cell (804) 731-2941; office (804) 318-5219. I competed five Chevy dealers against each other and decided on Heritage due to their pricing, availability (I think they may have the best truck selection in Virginia), and previous experience with them. They had the exact vehicle I wanted on the lot, so I went in to test drive it, continued my negotiations, and settled on a great price and even got a great interest rate from their business office. Alexander Perry, USMC veteran/reservist, 804-318-5249, who is an expert on Chevy vehicles helped finish up the sale. He provided me with a thorough introduction to my new truck, helped set up the new Onstar account, and finished up all the paperwork. Heritage has been selling cars for a long time and has a well-earned reputation of providing a friendly, honest sales buying experience. Their show room is on the corner of Highway 1/301 and Route 10 in Chester, VA (exit 61, I-95). Josh is the best cars salesman I have ever met. He is very honest. He keeps his promises. He gets you in the car you want as pleasantly as possible. No pressure. No gimmicks. No tricks. I will buy my next vehicle from Heritage Chevrolet!!! If you are on the fence about the model truck you want, go with a 4x4 Silverado 1500, quad cab, LT or LT Z71 with 5.3 liter EcoTec3 engine (not the 4.3 liter engine), All-star package, side steps, and bed liner, and other upgrades you like. If you love comfort, go with an LTZ. If you just need a work truck go with the WT model. Also, their service department is exactly what you expect from a reputable dealership: well trained, excellent (certified) work, genuine GM parts, and certified mechanics who love to work on Chevy vehicles. More
Service department was super! I've been taking my car here a long time and always have a great experience. Thank you keeping my car ship shape :) here a long time and always have a great experience. Thank you keeping my car ship shape :) More
I had a wonderful buying experience with Josh Friedman. He was courteous, efficient, and willing to work to get me into my new Chevy Spark. It was a stress free experience and I would highly recommend Her He was courteous, efficient, and willing to work to get me into my new Chevy Spark. It was a stress free experience and I would highly recommend Heritge Chevrolet. More
I would just like to say how absolutely impressed I am with Tom O'Toole's customer service and attention to detail. We arrived at 7:30 pm(yes I know...we were those guests) and he stayed with us from star with Tom O'Toole's customer service and attention to detail. We arrived at 7:30 pm(yes I know...we were those guests) and he stayed with us from start to finish(even having us be the last customers in the office). He knew how important it was for us to get approved and he made a PERSONAL call from his PERSONAL cell to speak to any bank that was still opened. He is a true true asset to your company and from here on out I will ONLY be contacting him. His customer service and genuine want to help us surpasses everything else! THANK YOU TOM! You have no idea how much your actions meant to us!! More
First I would like to thank Alexander Perry for making this experience very painless. He was instrumental in my decision to drive from North Carolina to Chester VA to even consider buying a truck. He un this experience very painless. He was instrumental in my decision to drive from North Carolina to Chester VA to even consider buying a truck. He understood what I was interested in and Heritage made the deal and sold me a truck in 30 minutes. I would like to thank Alexander again for helping to choose the right vehicle for my family. Thanks Heritage Chevy for your time and I look forward to doing business again in the near future. More
Josh was great. He took his time with us , never felt pressured or rushed . We bought a used car and spent a fraction of what a new car cost today. He still have us his time and follow up with us in a t pressured or rushed . We bought a used car and spent a fraction of what a new car cost today. He still have us his time and follow up with us in a timely fashion. We were very pleased. More
I have delt with Heritage Chevrolet several times over the years and had great experiances. I have always been treated with espect and felt that the deals I recieved were very fair. the years and had great experiances. I have always been treated with espect and felt that the deals I recieved were very fair. More
Great customer service! They really work with you, I went in there to trade in and trade up looking not to spend much more. Chris and John worked with me and I came out with a great deal and I am very satisf in there to trade in and trade up looking not to spend much more. Chris and John worked with me and I came out with a great deal and I am very satisfied. More
I have nothing but praise for the three people I interfaced with (Josh,John & Barbara). All three were personable, friendly, helpful and yet extremely professional in all respects. It was subperb w interfaced with (Josh,John & Barbara). All three were personable, friendly, helpful and yet extremely professional in all respects. It was subperb working with Josh who was my primary point of contact. Offering to drive over an hour away from the dealership in order to bring back to the dealership and take position of my new vehicle was beyond the expected service! More
The guys at Heritage really knew there stuff...My sales professional had all the answers to my questions. I was in and out with my new truck in no time. Thanks Again and I look forward to business in the f professional had all the answers to my questions. I was in and out with my new truck in no time. Thanks Again and I look forward to business in the future. More