Cadillac of Norwood - Service Center

Cadillac of Norwood is a first class dealership. I have bought my 7th car from them. The core team (sales, service, and the executive team) are fantastic. The collective group takes the time to l I have bought my 7th car from them. The core team (sales, service, and the executive team) are fantastic. The collective group takes the time to listen to your needs, supports you in your purchase and maintaining your purchase. I would strongly recommend this dealership. More

Paul is the best on the service team. He always looks out for the customers and is honest and trustworthy. He always looks out for the customers and is honest and trustworthy. More

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The customer service is excellent! The service department is excellent! I also appreciate that they wash your car The service department is excellent! I also appreciate that they wash your car More

I have been using Cadillac of Norwood and Paul as my service advisor for the last few years. Paul and the team at Cadillac have always exceeded my expectations, and I would highly recommend them to any service advisor for the last few years. Paul and the team at Cadillac have always exceeded my expectations, and I would highly recommend them to any GM owner, but especially to anyone looking for a Cadillac dealership. More

Great team, very customer friendly, definitely would recommend this dealership They are upfront and keep you informed 10/10! recommend this dealership They are upfront and keep you informed 10/10! More

Took about three weeks to diagnose and fix an issue with my car. Asked for a loaner, several times, but there were none available. A dealership of this size should have a ton of loaners, especially a high my car. Asked for a loaner, several times, but there were none available. A dealership of this size should have a ton of loaners, especially a high end brand like Cadillac. My Audi dealer always has loaners available - they actually recognize it as a boost for sales - have your 4 year old car in for service? Try out this brandy new model, it's got a ton of nice new features! Service Consultant was awesome at keeping me up to date on the status of my repair - he actually called with updates when he said he would, which I really appreciated. More

Best service hands-down one of the main reasons I deal with this dealership. George is amazing and always ready to help all my needs exceptional service by him. with this dealership. George is amazing and always ready to help all my needs exceptional service by him. More