Cape Coral Chrysler Dodge Jeep Ram

My appointment was at 10 and they took me at 10. Fast My appointment was at 10 and they took me at 10. Fast service. Pleasant. I was there for about an hour and they were done My appointment was at 10 and they took me at 10. Fast service. Pleasant. I was there for about an hour and they were done More

Jeep maintenace Service reprehensive (Hanna) was very attentive. All customer service representatives were friendly and professional. Work was completed promptly. The Service reprehensive (Hanna) was very attentive. All customer service representatives were friendly and professional. Work was completed promptly. The building complex was modern and clean. Well run operation More

Kali was a great salesperson. She answered all my questions about diesel engines . The people were all nice and friendly. We had a great experience. questions about diesel engines . The people were all nice and friendly. We had a great experience. More

Moved from Cleveland Ohio to Naples Florida. My 2019 Ram needed Service . Your Service Dept was the only Dodge Dealer to match my price for Oil Change , Tire Rotation I was Paying in Cleveland . Robert set needed Service . Your Service Dept was the only Dodge Dealer to match my price for Oil Change , Tire Rotation I was Paying in Cleveland . Robert set me up an appt. & Hannah took care of oil change , replaced Rear Backup Camera That was bad and checked for low growl noise that I get intermittently . Robert & Hannah are Very understanding and Took care of me Very Professionally ! It is worth the Drive from Naples to get this kind of Service . More

Excellent experience Vinny G our salesman and entire Excellent experience Vinny G our salesman and entire staff was professional! Very well run dealership with great staff and comfortable lounge and Excellent experience Vinny G our salesman and entire staff was professional! Very well run dealership with great staff and comfortable lounge and set up. Thanks More

tailgate issue had a backup camera installed on my truck a couple weeks ago and noticed the tailgate was no longer locking when doors were activated.called for an ap had a backup camera installed on my truck a couple weeks ago and noticed the tailgate was no longer locking when doors were activated.called for an appointment and was taken immediately at that time,Hanna took care of me and was friendly and courteous.had to wait a bit for tech that originally put camera in, but all was repaired at no charge to me in under a couple hours. have been to service dept. a few times now and every time has been a pleasant visit ! More

Takes a long time, There should be a 'Maybe' button I had my Jeep serviced there. This was the 2nd time I came there for the same problem. This time they found the issue. They said the work would be com I had my Jeep serviced there. This was the 2nd time I came there for the same problem. This time they found the issue. They said the work would be completed in 2 days, it took over 2 weeks. After some questions about the Rental car situation, Brian made sure that I wouldn't be responsible for something that wasn't my fault. Otherwise, I would have been livid. After getting the Jeep back, I still felt something was wrong. I took it to a local mechanic, and they found that something wasn't tightened correctly around the sway bar. This is the 3rd time that my Jeep took far longer than it was supposed to, and the 2nd time that there was something still wrong when I got it back. They should mandate that mechanics test drive the vehicle before sending them back to the Service Managers. Brian made sure things were done right (from what he knew about), so that's why the rating wasn't lower. I'm questioning whether or not to go to a different dealership for my work from now on, as I have another Mopar vehicle as well. I would recommend increasing staffing and bring an Evaluator to explore and improve the Business Systems in the Service Department. More

Had my truck back 3 times for the same problem. I talked to the service manager about it no help. I think they were just throwing parts at it. to the service manager about it no help. I think they were just throwing parts at it. More

They kept our truck for 8 days waiting for a part. Not acceptable! We called many times, to be told the part was being shipped from 2 different locations. We were not told it would take so long. acceptable! We called many times, to be told the part was being shipped from 2 different locations. We were not told it would take so long. More

I was quoted a price in writing (which if I wish to pursue it in court I would win) which was reflected when scheduled appointment pursue it in court I would win) which was reflected when scheduled appointment More