Cape Coral Chrysler Dodge Jeep Ram

I have had my new 2025 dodge ram pickup truck towed twice to the dealership. The truck just keeps losing its power and goes completely dead. They reloaded software the first time and the truck died 7 days to the dealership. The truck just keeps losing its power and goes completely dead. They reloaded software the first time and the truck died 7 days later. This time they said both batteries had dead cells and they replaced both batteries. Time will tell whether it works or not. I am more upset with Dodge than I am with the dealer. The only thing the dealer could do better is keep me informed on where they are at rather than me calling them all the time. More

Brought my car in for service warranty work they can’t fix. The service writer told me to screw you in txt. Here is the txt As a GM, you should know that I am a commission employee. I get paid when pa fix. The service writer told me to screw you in txt. Here is the txt As a GM, you should know that I am a commission employee. I get paid when parts get replaced. I don't care who pays for them. You, Chrysler, the dealer or my sister. I get paid when parts get replaced. So right now I get to deal with you and make $0 because we can not replicate the concern or justify a repair. There is no incentive for me "screw" you. Extremely unprofessional and pathetic I have reported this to Chrysler corporate. More

Did the work in a timely fashion. ..tried to work with my warranty company... good dealership ..tried to work with my warranty company... good dealership More

I got my truck concerns taken care of, and got back on the road , over an hour sooner than expected. the road , over an hour sooner than expected. More

Mike was very helpful in getting the process started and communicating with us about the repairs required. communicating with us about the repairs required. More

Simple oil change with an hour to hour and a half wait time with text updates to keep me informed. Two hours go by with no update. When I text for an update I’m told they don’t have the paperwork and not time with text updates to keep me informed. Two hours go by with no update. When I text for an update I’m told they don’t have the paperwork and not sure. Two and a half hours later I’m done. I never would have agreed to wait for 2.5 hours for an oil change. More

Great service as I have only had my van in twice but each time was very good! time was very good! More

Could not get DPF filter for 18 days , with out pickup for business it hurt for business it hurt More

I have a 2015 Town and Country Chrysler and all warrantees have expired. People tell me not to take my car to a dealership for service because they will charge me too much. I want to let you al warrantees have expired. People tell me not to take my car to a dealership for service because they will charge me too much. I want to let you all know that advice is wrong. I get all my services done there, I know that qualified people worked and used Mopar, they know what they are doing. My latest oil change, rotation of tires plus a multiple point check up, I know my car is safe and sound. Cost? $109.00. The peace of mind is invaluable. Thank you. More

They changed my oil fix my windshield squirter and wash my truck. Give me a ride home and back. They were excellent very friendly my service advisor. Oh I can’t remember his name good looking black gentlem my truck. Give me a ride home and back. They were excellent very friendly my service advisor. Oh I can’t remember his name good looking black gentleman with glasses and a beard. Very helpful. More