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Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
5,113 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,113 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
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August 07, 2025
Incredibly dishonest. I took my Jeep Cherokee to have the battery replaced under parts and labor warranty and I was advised that the battery cable was bad and needed repla I took my Jeep Cherokee to have the battery replaced under parts and labor warranty and I was advised that the battery cable was bad and needed replacement. I requested the old parts. I was charged $477.47. Noticing no cable was left as requested. I returned to the service manager to inquire. The battery had been replaced with no service charge as it was under warranty but I was charged for the cable parts and labor. Speaking with the tech, he admitted the cable did not need replacement and he had not done so. I requested a refund and the Assistant Service maager Ron Torres reduely refused. He stated that I should know deceptive business practices. His father was also a physician and overbilled people all the time. I informed him Not once had I ever overbilled. He threw the invoice at me and walked away. I reached out to the General Manager, Josh Clinton who refunded the service charge but refused to refund the cost of the part that was never installed. More
by ROBERT@ZARRANZ.US
August 06, 2025
I went to get my oil changed and it went very well and was able to successfully get my oil changed. was able to successfully get my oil changed. More
by Emilio
Verified CustomerEmployees Worked With
August 06, 2025
Excellent service and knowledge all around. Freddy is professional and performs his job with passion. Freddy is professional and performs his job with passion. More
by rr1812
August 05, 2025
Service dept staff knowledgeable, professional, and friendly. Service was quick and efficient! They took the time to explain each issue. friendly. Service was quick and efficient! They took the time to explain each issue. More
by Bmwlover1
August 05, 2025
Everyone was professional, helpful and knowledgeable. The jeep was clean and I had a full tank of gas! The jeep was clean and I had a full tank of gas! More
by caconnol
August 05, 2025
Service was great. On time. Darren nice prompt. Outstanding service. Enjoyed my experience thank you On time. Darren nice prompt. Outstanding service. Enjoyed my experience thank you More
by olearysusie
August 05, 2025
Everyone from when I arrived to when Inleft and in between. Friendly professional and knowledgeable. Great service. Bishoy is top notch in customer service between. Friendly professional and knowledgeable. Great service. Bishoy is top notch in customer service More
by lisacontact
Employees Worked With
August 05, 2025
Lisa is very professional and very helpful and also very friendly. I appreciate all that she did will definitely go back there again.. friendly. I appreciate all that she did will definitely go back there again.. More
by Tony26ny
Employees Worked With
August 05, 2025
Friendly advisors and cashiers. The dealership is very clean I would recommend this dealer to any Jeep owner The dealership is very clean I would recommend this dealer to any Jeep owner More
by victor.cortner
