Cape Coral Chrysler Dodge Jeep Ram - Service Center

First time customer at Cape Coral CDJR. I called ahead to drop off my truck. When I arrived there was someone working as, what appeared to me to be, a valet. Be could not be bothered to I called ahead to drop off my truck. When I arrived there was someone working as, what appeared to me to be, a valet. Be could not be bothered to put his phone down, he seemed lost, and not sure what his job was. After about 5 minutes Lisa Millspaugh approached and asked what I was dropping my vehicle off for. My visit got better from there. The Lyft home was a nice touch. More

Had running boards put on. Had to go inside after a wait to find a service person even though I had an appointment but once someone came to help me everything went great. Had to go inside after a wait to find a service person even though I had an appointment but once someone came to help me everything went great. More

Dealer was knowledgeable about possible probe with my van. They also took the time to check recalls and fix any related problems. van. They also took the time to check recalls and fix any related problems. More

Great fast service with knowledgeable employees. I was very satisfied with my visit this time. I was very satisfied with my visit this time. More

Never have had any issues when getting my Ram serviced. They have also done some warranty repairs in the past which turned out very well. If I ever decide to trade cars I am planning on using this dealersh They have also done some warranty repairs in the past which turned out very well. If I ever decide to trade cars I am planning on using this dealership. More

It was really unexplainable that it took 3 hours to rotate tires and replace the lug nuts even when it was requested having an appointment. . rotate tires and replace the lug nuts even when it was requested having an appointment. . More

Everything was good from the beginning took in vehicle only problem I had was a couple scratches on on the side and back after the car wash. only problem I had was a couple scratches on on the side and back after the car wash. More

Good service Eddy Crespo is excellent He put you first no matter what is a good Dealer ship matter what is a good Dealer ship More

Darren was amazing. He helped me right away and told me my car would be ready in 1.5 hours and it was ready in 1. He helped me right away and told me my car would be ready in 1.5 hours and it was ready in 1. More

I went in to get a oil change. My previous visit was less than stellar and the customer service rep that called me to discuss. It told me that my next visit and oil change would be My previous visit was less than stellar and the customer service rep that called me to discuss. It told me that my next visit and oil change would be on the house. While I was waiting for the oil change, I spoke with a sales rep Benjamin who was pretty awesome. We looked at a few vehicles, but did not come into agreement to make a sale. After a while, I noticed my car in the service Bay. No one informed us that the service was done and when I went to go get my keys, the young lady behind the desk informed me that the oil change would be $90. I explained the situation to her and she stated that I had to wait as the person who made the agreement with me was busy on the phone. It sounded like she was placing a food order. She looked my direction and walked away. It wasn't until Michelle and service came up to me and asked me if everything was OK and what was I still doing here that I explained the situation she looked at the young lady at the service desk and told him to stop making them wait she rectify the situation, signed the paperwork and handed me my keys. More