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Capistrano Mazda
San Juan Capistrano, CA
1,340 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,341 reviews
June 24, 2025
Always helpful, nice waiting area. I like the video showing all the info. Have always taken my car there. I like the video showing all the info. Have always taken my car there. More
by sharonludwig
Verified Customer
June 23, 2025
I recently purchased a new CX5 from Capistrano Mazda and have nothing but great things to say about this dealership. I originally wanted a CX30 but changed my mind in the middle of the transaction. My sale have nothing but great things to say about this dealership. I originally wanted a CX30 but changed my mind in the middle of the transaction. My salesman, Emon, went above and beyond to ensure I had all the info I needed to make the right decision. All pricing was upfront and never felt any pressure to lean either way on my choice. Would recommend this dealership to anyone in the SoCal area looking for a new/used Mazda! More
by APASION
Employees Worked With
Emon
June 21, 2025
They quickly served me - they had the car I wanted and the sales wiman went above and beyond! the sales wiman went above and beyond! More
by DIANALZR
Employees Worked With
June 21, 2025
I love working with Cyrena! She’s great; very helpful. My car is holding up well and I feel confident in the services you provide. She’s great; very helpful. My car is holding up well and I feel confident in the services you provide. More
by Readhead45
Employees Worked With
June 21, 2025
The upselling for repairs while in for services only is grotesque and I felt uncomfortable to point of losing trust in their evaluation. I always enjoyed my experience here but after yesterday I will never grotesque and I felt uncomfortable to point of losing trust in their evaluation. I always enjoyed my experience here but after yesterday I will never be back here for any services. Cyrena Moreno the sales person yesterday had a look in eyes that seemed wasn’t genuine and almost seemed guilty when I caught her speaking to the mechanic as I rounded the corner to let them know I would be needing my car back asap. Hector one of the repairmen came out to let me know they had performed the oil change and asked if I wanted a car wash which I affirmed yes I did before paying for that service only. Cyrena never apologized to me for making me feel uncomfortable in her raw approach to convincing me of further repairs. I told her I believed she is a good person but that she made me very uncomfortable and that’s why I will never go back to this dealership. More
by mprata0
June 20, 2025
My experience at Capistrano Mazda is ALWAYS a positive one. Everyone goes beyond their fixed assignment and they are patiently available for helping with all my questions. This is the 2nd Mazda I purchas one. Everyone goes beyond their fixed assignment and they are patiently available for helping with all my questions. This is the 2nd Mazda I purchased. I am confident in my choice of Mazda and this particular dealership. That’s why I keep coming back for purchases and repairs! More
by DLBROWN.EDU
Employees Worked With
June 16, 2025
Best customer service of any Mazda deal ship I have taken my CX-9 to for repair. Great communication. I plan on buying my next Mazda from this dealership. my CX-9 to for repair. Great communication. I plan on buying my next Mazda from this dealership. More
by ME.JENN
Employees Worked With
June 06, 2025
Very good customer service caring and kind staff who are very knowledgeable. Always going above and beuond to take care of my needs very knowledgeable. Always going above and beuond to take care of my needs More
by CRAIGPURKIS
June 06, 2025
Great customer service and timely delivery service from the team.highly recommend it to anyone who is looking for a quality customer experience. the team.highly recommend it to anyone who is looking for a quality customer experience. More
by farshadnemati
Employees Worked With
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