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Capistrano Mazda
San Juan Capistrano, CA
1,318 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,318 reviews
July 30, 2018
New CX-5 Great interaction with sales team and finance. Fair price and great after sale experience. They took great care of my family. Easy transaction. Than Great interaction with sales team and finance. Fair price and great after sale experience. They took great care of my family. Easy transaction. Thank you! More
by ZoomzoomOC
Employees Worked With
July 29, 2018
Rick is Amazing!!! Rick is the best!! We got the best deal on a Mazda CX-5 all thanks to Rick. He was so helpful and we got the best service, Thank you Rick!! Rick is the best!! We got the best deal on a Mazda CX-5 all thanks to Rick. He was so helpful and we got the best service, Thank you Rick!! More
by Mccallbledsoe
Employees Worked With
July 29, 2018
Great communication so there are no surprises Forouz is very knowledgeable about the products and communicates well. When we showed up less than an hour before closing on a Friday to look at a car Forouz is very knowledgeable about the products and communicates well. When we showed up less than an hour before closing on a Friday to look at a car, she still was able to take us for a test drive. On the way back towards the dealership, she volunteered that she had time to take the car on the freeway, even though I was ready to go back to the dealership. Going on the freeway, I was able to test the drivability of the car more fully. For the purchase process, she communicated well what was happening and what was going to happen next. There were no surprises, and I walked out with the vehicle I wanted at the price I was expecting. More
by DBinOC
July 27, 2018
Whitney was the best! I've never had such a positive buying experience and joy from buying a car before. This place had the right price to begin with and unlike other place I've never had such a positive buying experience and joy from buying a car before. This place had the right price to begin with and unlike other places, didn't suddenly disclose random markups once I arrived. Whitney made sure I was enjoying my visit and was very open with me and respected all my buying decisions without making it a hassle. The facility is one of the nicest I've seen and I've been to many dealerships in my search. Finance was also pretty smooth, no unexpected surprises and everything moved along quickly. I can't express how satisfied I was driving here, even from far away, and how well everything went. Will definitely keep this place in mind and highly recommend it! More
by subieerick
July 26, 2018
great first time experience with sales pro Rick Katz First time buying a Mazda and working with this dealer. Rick did a great job explaining the car and benefits. The deal I received was great and it was First time buying a Mazda and working with this dealer. Rick did a great job explaining the car and benefits. The deal I received was great and it was the quickest i have ever purchased a car. More
by jdwestline
Employees Worked With
July 25, 2018
Great customer service Forouz and Paul made me and my family feel so comfortable. Very friendly and professional at the same time And very patient with us while we decide w Forouz and Paul made me and my family feel so comfortable. Very friendly and professional at the same time And very patient with us while we decide what car to go with and great help finalizing our paper work We love our Mazda CX-5. We are very happy with our new ride. CAPO Mazda team is awesome, the best customer services I’ve had in a long time. Thank you guys !! 🙂 More
by CX-5 lover
July 22, 2018
Great customer journey! I loved the way I was taken care of. Forouz made sure I found the right car for me and my needs. Everyone at the Capo location was friendly and pleas I loved the way I was taken care of. Forouz made sure I found the right car for me and my needs. Everyone at the Capo location was friendly and pleasant to interact with! More
by Mgdhuy15
July 21, 2018
Car shopping with two kids made easy!! Forous was so good with our wild kids and patient while we dealt with toddler tantrums and infant feedings while purchasing a car. They had a popcorn Forous was so good with our wild kids and patient while we dealt with toddler tantrums and infant feedings while purchasing a car. They had a popcorn machine, snacks, drinks, and Forouz even colored with our toddler while we did all our paperwork. So awesome! More
by Lsanford
Employees Worked With
July 14, 2018
Our Experience. We had a great, positive experience with Forouz. She was very helpfu, patient and she made sure we had all of our questions answered. I highly recomme We had a great, positive experience with Forouz. She was very helpfu, patient and she made sure we had all of our questions answered. I highly recommend that if your going to this dealership to request her to be your sales advisor. 👍🏻 More
by Audra
Employees Worked With
July 08, 2018
A great car-buying experience! Capistrano Mazda is a great organization - very focused on customer service. The whole transaction was based on me getting what I wanted and needed. I Capistrano Mazda is a great organization - very focused on customer service. The whole transaction was based on me getting what I wanted and needed. I left with a beautiful car and wonderful support team. Both Jerry Aydemir and Paul Clark in finance were professional, kind, personable and respectful. More
by DONNA92615
