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Capistrano Mazda
San Juan Capistrano, CA
1,318 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,318 reviews
March 01, 2021
Very friendly and efficient. Rick was great and we'd definitely buy there again. All of our questions were answered and they got us through in the time promised. Zoom Zoom! definitely buy there again. All of our questions were answered and they got us through in the time promised. Zoom Zoom! More
by debratraub
Employees Worked With
Rick Katz
February 28, 2021
Marcin and Capistrano Mazda do it again! They make it so easy to buy a car. Everything was done through text and email before I arrived. When I got there, I was in and out. Completed the contract, got ex easy to buy a car. Everything was done through text and email before I arrived. When I got there, I was in and out. Completed the contract, got excellent financing and an amazing extended warranty. When we were done, Marcin took the time to show me all the features of the car and help me set up the Mazda app. I am beyond happy with my experience. I highly recommend Marcin and his team. Thanks! More
by 3mpearce
Verified CustomerFebruary 24, 2021
Ben was extremely helpful and flexible. I would certainly recommend him to other buyers. I was looking for a Miata and to my surprise the largest inventory in Orange county was just 2 miles away. Problem is recommend him to other buyers. I was looking for a Miata and to my surprise the largest inventory in Orange county was just 2 miles away. Problem is, they are not all at the dealer location. They will fetch one for you to view, but not optimum. My biggest complaint and reason for the 4 star rating is that the $750 vehicle tracking system has been installed in all of their cars. Ben advised me of this right off. But just be advised you are starting out at $750 above MSRP when you start to deal. Otherwise I believe the price of the car was fair. More
by chucksjc
Employees Worked With
Ben Deming
February 23, 2021
Rick was so helpful, NOT pushy at all. He responded to our numerous questions expeditiously. He made the whole experience pleasant. A breath of fresh air when it comes to car shopping/buying. our numerous questions expeditiously. He made the whole experience pleasant. A breath of fresh air when it comes to car shopping/buying. More
by aquafitchick
Employees Worked With
February 23, 2021
Whitney and AJ were very helpful, we had a very good experience buying this car! We are very impressed with our CX 30 turbo and are looking forward to taking it out to enjoy the great outdoors. If you h experience buying this car! We are very impressed with our CX 30 turbo and are looking forward to taking it out to enjoy the great outdoors. If you have to social distance this is the way to do it! More
by stevep20
Employees Worked With
Whitney Bowens, AJ Jamshidi
February 23, 2021
Like the new software video watching mechanic inspect the car. Car was very cleaned at conclusion of visit. Waiting room was pleasant and clean. wait time was reasonable. car. Car was very cleaned at conclusion of visit. Waiting room was pleasant and clean. wait time was reasonable. More
by pohlots
Employees Worked With
Hugo
February 19, 2021
Another excellent experience - prompt service, courteous, and fair pricing. This is the only dealership ive been to where I leave feeling good and that I have received a personal touch and fair pricing. This is the only dealership ive been to where I leave feeling good and that I have received a personal touch More
by DKULICK
Employees Worked With
February 18, 2021
I bought my CX3 from Capo (2nd one from them) even though I live an hour away. I also bring my car to them for service rather than go to a Mazda dealer in my city. The staff are always friendly and profess I live an hour away. I also bring my car to them for service rather than go to a Mazda dealer in my city. The staff are always friendly and professional, many of the ones who were there when I bought my first CX3 5 years ago are still there, that says a lot about how a dealership is run. I always wait for my car and they get me in and out quickly. As long as I live in SoCal, I'll be a Capo Mazda customer. More
by K
Employees Worked With
February 17, 2021
My time at Capistrano Mazda was wonderful. The service was great and the staff were friendly and welcoming. Thank you for the helpful inspection video from Hector! was great and the staff were friendly and welcoming. Thank you for the helpful inspection video from Hector! More
by fkephart
February 17, 2021
Excellent customer service, they do not pressure you to buy any unnecessary additions. This was the first purchase from a dealership in which I did not end up with a headache. They are true to the purchas buy any unnecessary additions. This was the first purchase from a dealership in which I did not end up with a headache. They are true to the purchase price, nothing changes. Highly recommend them for your next vehicle purchase. They took time to go thru every feature in the car and helped set up our phones to with the Mazda app. More
by rjesus96
Employees Worked With
AJ Jamshidi, Ben Deming
