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Capistrano Mazda
San Juan Capistrano, CA
1,320 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,320 reviews
January 25, 2021
Excellent customer service and explained everything in detail about the car. I am convinced that they care about the customer. Thank you for doing a great job! detail about the car. I am convinced that they care about the customer. Thank you for doing a great job! More
by jherrera19
Verified CustomerEmployees Worked With
AJ Jamshidi, Jerry Aydemir
January 24, 2021
Great service and fast and efficient. They were very helpful in figuring out my car issues and getting fixed. Always a pleasure getting mu car serviced. Thank you helpful in figuring out my car issues and getting fixed. Always a pleasure getting mu car serviced. Thank you More
by SLBRINA
Employees Worked With
Alessandra hernandez, Alex Hernandez
January 22, 2021
Very helpful and super friendly. They made sure I was comfortable and aware of everything the entire time. They explained any questions I had and I never felt silly asking them anything. comfortable and aware of everything the entire time. They explained any questions I had and I never felt silly asking them anything. More
by KASIGOODWIN
Employees Worked With
January 21, 2021
Marcin was honest and informative and made the process a genuine pleasure. One of the best car-buying experiences I have ever had. Paul was also very responsive. genuine pleasure. One of the best car-buying experiences I have ever had. Paul was also very responsive. More
by Mazda buyer
January 20, 2021
Im not ususally one to write reviews, but I had to show my appreciation for Otto Cedeno. I came by to look at a Mazda 3 hatch and he was super friendly, very knowledgeable on the product and was never push my appreciation for Otto Cedeno. I came by to look at a Mazda 3 hatch and he was super friendly, very knowledgeable on the product and was never pushy in his sales pitch which is a huge turn away for me. We talked for much longer than I anticipated. I will be coming back to him for my next car. More
by Carlos A.
Employees Worked With
Otto Cedeno
January 19, 2021
I live in Irvine and there is two mazda dealerships near me, and usually go there for routine services. Honestly all of the Mazda staffs are very nice and friendly. But I've just gotten the best offer and s me, and usually go there for routine services. Honestly all of the Mazda staffs are very nice and friendly. But I've just gotten the best offer and support from Capistrano dealership. I highly recommend this dealership to everyone who wants to buy or lease car or doing any other services. More
by Amir Termehbaf
January 19, 2021
Went in for a oil change and inspection. The team was flawless and friendly. I enjoyed my overall experience and will return happy to my next appointment at Mazda SJC flawless and friendly. I enjoyed my overall experience and will return happy to my next appointment at Mazda SJC More
by Jake Smith
January 17, 2021
Purchased our car from Rick Katz a week ago. I went in just to look at the CX-5 carbon edition and loved it. Rick was not pushy and great to work with. Went back later that evening and purchased the car just to look at the CX-5 carbon edition and loved it. Rick was not pushy and great to work with. Went back later that evening and purchased the car. My daughter also has a Mazda that she purchased from same agency about 5 years ago. Great agency! More
by chocojanie
January 15, 2021
Our sales person Rick was very nice and knowledgeable. Definitely will recommend Rick and this Mazda dealership to family and friends. Love our CX-5 Definitely will recommend Rick and this Mazda dealership to family and friends. Love our CX-5 More
by RaineyH
January 13, 2021
My wife always speaks highly of the service and support she gets from the dealer. I felt the car purchase was pain free, the staff was supportive, friendly and no pressure to buy. The car is beautiful an she gets from the dealer. I felt the car purchase was pain free, the staff was supportive, friendly and no pressure to buy. The car is beautiful and I'm enjoying it. No hesitation to recommend this dealer to my friends. More
by jacknagata
