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Capistrano Mazda
San Juan Capistrano, CA
1,317 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,317 reviews
June 16, 2020
Another positive experience at Capistrano Mazda We took our SUV into Capistrano Mazda (where we originally bought the vehicle) for the 50K service and as always, they took care of us. Alex did a gre We took our SUV into Capistrano Mazda (where we originally bought the vehicle) for the 50K service and as always, they took care of us. Alex did a great job keeping us informed and the service crew did everything that needed to be done. More
by TimCurtin
Verified CustomerEmployees Worked With
Alex Hernandez
June 16, 2020
Great Service I used a lease broker and everything was ready to go when I got there. I did have to wait a while because the previous customer was late. The only s I used a lease broker and everything was ready to go when I got there. I did have to wait a while because the previous customer was late. The only suggestion would be to have the finance paperwork complete and ready for signature. I will definitely recommend Capistrano Mazda. More
by tgreenblatt
June 15, 2020
Totally awesome. Best experience when buying a car I have ever had. Great people from top to bottom. I would recommend this dealer to anyone. ever had. Great people from top to bottom. I would recommend this dealer to anyone. More
by tweld
June 15, 2020
Car Purchase I was very pleased with all the assistance provided by sales team during my recent car purchase experience. From the sales team to the finance manager I was very pleased with all the assistance provided by sales team during my recent car purchase experience. From the sales team to the finance manager, it was very easy to communicate my expectation and understand the financial contract that was agreed upon. More
by mokimball
June 13, 2020
Very good experience buying new car Rick was very friendly and very helpful. While negiotiating the actual price is never fun, it was much better than what I've experienced in the past Rick was very friendly and very helpful. While negiotiating the actual price is never fun, it was much better than what I've experienced in the past at other dealers, and overall I left with a good vibe. The process, and the pricing in particular, was honest and upfront, with no hidden fees or other tricks like you might find at other dealers. I would definitely buy a car from Rick and Capistrano Mazda again. More
by david.shear
June 09, 2020
I absolutely adore all the wonderfully friendly staff I have dealt with through the years you have been in San Juan Capistrano. Thank you for your kindness and professionalism ‼️We are a Mazda family. We have dealt with through the years you have been in San Juan Capistrano. Thank you for your kindness and professionalism ‼️We are a Mazda family. We own two right now. We have even toured the factory in Hiroshima, Japan!! More
by FOREVERYOUNG1948
June 09, 2020
The people are very helpful and friendly. Cyrenna greeted us and thanked us for being on time for our 9am appt. She made us feel that our car was in good hands. Thank you! us and thanked us for being on time for our 9am appt. She made us feel that our car was in good hands. Thank you! More
by Archie
June 08, 2020
I could not ask for greater customer service! Accommodating. Flexible. Understanding; Responsive; reasonable prices. I will be a customer for life!! And no pressure at Accommodating. Flexible. Understanding; Responsive; reasonable prices. I will be a customer for life!! And no pressure at More
by r4investing
June 05, 2020
oil change I had my oil changed in and out in about 1 hour Very pleased the staff was very nice and friendly Good experience will be back I had my oil changed in and out in about 1 hour Very pleased the staff was very nice and friendly Good experience will be back More
by brothersandamother
Employees Worked With
June 05, 2020
Capo Mazda was so quick to finish my car service and the staff was so friendly (as always). You all make it so easy and stress free every time. staff was so friendly (as always). You all make it so easy and stress free every time. More
by Nicole D
Employees Worked With
Rachel in customer service
